Sales Customer Service

Irene Soria

***** ** ***** ******, *****, FL ****7

adh70z@r.postjobfree.com 305-***-****

Summary of Qualifications

Highly motivated, enthusiastic, and disciplined independent worker and cooperative team player

Effective communicator who works well with people of varying backgrounds and positions

Quick learner who is receptive to constructive feedback and guidance

Excellent problem solver and customer service provider

Adept at cultivating strong working relationships with peers and clients

Key Skills Technical Skills

Accounts Payable Microsoft Word, Excel

Customer Service & Support Databases

Management & Sales Switchboard

English & Spanish Fluency Quick book Program

Professional Experience

SENIOR ACCOUNT PAYABLE CLERK

IncredibleFish – Miami, FL May 2001 – Present

Handle all purchase orders and enter into Astra/ Top Shelf database

In charge of inventory corrections, compare with physical inventory

Organize, voucher, and approve all payables ( Quick book system)

Provide customer service to vendors and clients

Provide Supervisor assistant to Administration and other Accounting Departments

Provide assistance to upper management

Update and report on all NOAA programs and permits

Experience in creating policy and procedure manuals

Provide customer service, logistics, and claim services for website orders

Sales Associate

Bloomingdales – Miami, FL Nov. 2007 – Feb. 2010

Handled sales and customer assistance for fashion jewelry and watch department

Provided customer service, watch repair, and sizing

Specialized in sterling silver accessories

Office Manager

Duratel Inc. – Miami, FL Jan. 2000 – May 2001

Handled bookkeeping, inventory management, and new customer file review

Provided customer service

Managed team of five employees

Accounts Payable Clerk

Expeditors International – Miami, FL May 1995 – Dec. 1999

Input all accounts payable information in accounting database

Communicated with and provided client assistance to vendors

Served as part-time receptionist with 20 phone lines

Education & Certifications

Miami-Dade Community College – Miami, FL

Associates in Child Psychology 1990

State of Florida Notary Public License

Expires 2020

H&R Block Tax Preparation Certificate

Dec. 2007

First Aid CPR AED.

Expires Feb 2021

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