Medical Health

BUSHRA KHAN, MHA, LSSBB

** ****** ****** ! North Brunswick, NJ ! 732-***-****

adh70q@r.postjobfree.com

LinkedIn: www.linkedin.com/in/bushra-khan-mha-lssbb-capm-pmi-90aa6017b MANAGEMENT – HEALTH CARE ADMINISTRATION

“Offering over 10 years of hands-on experience in health care.”

! Dynamic, self-directed, and conscientious healthcare professional who exhibits solid leadership along with time management, flexibility, independence, self-reliance, team work, and sensitivity to the needs of individuals.

! Possesses a solid background in medical practice, medical affairs, and business to drive the development of high-quality, high-profit healthcare services, programs, facilities, and organizations.

! Talent to develop and implement sound business plans, improving processes, fostering key partnerships, and building collaboration.

! Engaging team player with excellent interpersonal and communication skills, creating meaningful relationships while promoting an atmosphere of cooperation, efficiency, productivity, and quality of care.

AREAS OF COMPETENCIES INCLUDE:

• Leadership & Mentoring • Health Care Administration

• Clinical & Administrative Procedures • Human Resources

• Budgets • Patient Records

• State Laws & Regulations • Report Writing & Documentation

• Strategic Planning & Vision • Contract Negotiations/Labor Relations

• Quality Assurance • Team Building

ADMINISTRATIVE HIGHLIGHTS

• Successfully held leadership/administrative roles within the health care field, encompassing positions that have included Senior Financial Counselor, and Family Medicine Specialist/Office Manager.

• Led health care team of six professionals, ensuring a positive and structured team-oriented environment.

• Decreased patient wait time through the streamlining of work processors for Financial counselors; had ordering physician develop treatment plan on patient’s first day and enter into the Electronic Medical Records.

• Acknowledged by medical providers and senior management on continued excellent performance.

• Influenced a unique combination of medical practice, medical affairs, and business to increase the development of high-quality, high-profit health care services.

• Maintained constant follow-up to medical staff to approve planned treatment on reports; 90% of providers completed clinical notes and signed orders to ensure authorization was obtained within a workable time frame.

• Administrated all aspects of insurance coverage and individual financial responsibility; conducted in- and out-reach, as well as educational activities to promote awareness regarding insurance coverage.

• Effectively upheld, demonstrated, and maintained standards and requirements with respect to the Health Insurance Portability and Accountability Act (HIPAA).

• Administered all aspects of patient relations. Advocated for uninsured families, providing eligibility and enrollment assistance as needed; liaised between patients and insurance companies. Devised patient financial responsibility statements.

• Endorsed compliance with all established Quality Assurance procedures. Investigated reports of quality issues with various products.

• Oversaw the management of daily operations within walk-in center, leading all aspects of daily Bushra Khan – Résumé Page 2

operations.

• Managed Human Resources initiatives that included scheduling of employees, recruitment and selection of employees, as well as training and professional development initiatives.

• Accomplished procurement which included ordering of supplies and negotiation of new vendors; oversaw accounts receivable and payable for all vendors.

• Prepared accurate and concise reports and documentation for a wide-range of agencies.

• Administered deficiency reports for physicians using RWJUHH Affinity system; verified charts listings with Affinity System to ensure confirmation and accuracy of information generated.

• Decreased delinquent medical records completion implementing an action plan that reinforced medical staff rules and regulations.

• Effectively analyzed and monitored the quality, accuracy, and timeliness of health record content and coded data.

PROFESSIONAL EXPERIENCE

RUTGERS CANCER INSTITUTE OF NEW JERSEY – NEW BRUNSWICK, NJ 2012 – PRESENT

(Health care facility for cancer patients, providing service in clinical trial studies, and cancer treatment.) Senior Financial Counselor

WALK-IN MEDICAL CENTER – NORTH BRUNSWICK, NJ 2011 – 2012

(Health care walk-in center for patients, providing health care services.) Family Medicine Specialist/Office Manager

CYBERGISTICS/RWJUH HAMILTON - COLUMBUS, NJ 01/2011 – 05/2011 Health Information Management Affiliation

CLARA MASS MEDICAL CENTER – BELLEVILLE, NJ 01/2010 – 05/2010 Health Information Management Directed Practice

HIGH POINT INSURANCE COMPANY – RED BANK, NJ 12/2005 – 01/2007 Pre-certification Coordinator

PERFORMANCE INSURANCE CO. – FREEHOLD, NJ 01/2002 – 12/2005 Pre-certification Coordinator

EDUCATION & CREDENTIALS

Master of Healthcare Administration (2020) - Colorado State University, Aurora, CO

(GPA: 3.77; Golden Key International Honor Society) Bachelor of Science in Health Information Management (2011) - Rutgers State University, Newark, NJ

(GPA: 3.64; Honor Society)

Certifications & Affiliations:

Certified Associate in Project Management ~ Lean Six Sigma Black Belt The American Association of Healthcare Administrative Management American Health Information Management Association

~ References Available Upon Request ~

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