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Manager Developer

Santa Fe, NM
November 28, 2020

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Jeffrey A. Bloom

Santa Fe, NM USA 805-***-****

© 2020 Jeffrey A. Bloom, all rights reserved Page 1 of 2 November 26, 2020 – E77 SKILLS SUMMARY

Enterprise, Program & Project Portfolio Management (PPM), Enterprise Investment Optimization

• PPM methodology coach/consultant • Program Management Office (PMO) Maturity Assessments/Operations Support

• Broadcom Clarity PPM / MS Project Subject Matter Expert/developer at 36 US/EU clients - 9 as a CA subcontractor

• Program/Project management best practices • Independent Validation & Verification (IV&V) • Management coach

• Technology product management • Benefits Realization Management (BRM) • Optimize Return On Investment (ROI)

• Change management strategy & implementation • Organizational strategy & policy development/coaching/evangelist Healthcare Management and Operations

• Director, Product Management (COO) for Healthcare Claims Processing company: operations & Hospital IS integration

• Hospital Industry Program/Project Management • Electronic Medical Record (EMR) system implementation Information Technology Assessment, Strategy, Integration, Enhancement & Operations Management

• Business Process Reengineering (BPR): requirements, analysis, modeling, process design, mentoring, implementation

• Information Technology Architecture: opportunity assessment, strategic roadmap development, release management

• Enterprise Application Integration (EAI): assessment, architecture, acquisition, design, integration, outsourcing

• Infrastructure & Operations: evaluation, strategy, architecture, deployment, performance, management Special Technology Expertise

• Business intelligence/Reporting • eXtensible Business Reporting Language (XBRL) implementation • EIA Adaptors

• Interactive/Satellite TV Business Case development/analysis • Artificial Intelligence/Expert Systems implementation

• RFP/RFI/Proposal Preparation of complex commercial & federal government Requests For Information/Proposals

• Expert Witness before the Federal GSA Board of Contract Appeals, FTC, and 17 commercial contact litigants

• Developer: MS Project, Word, Access, Excel, Visio, PowerPoint • VBA, C#, SQL • Web: WordPress, Dreamweaver, JAVA, PHP Business Development Expertise

• Information product/service definition, market analysis, development, sales, support, websites, digital media displays

• Business strategy, planning, M&A • eBusiness assessment, strategy & eCommerce website development/marketing

• Operations & financial analysis • Prepare/manage large multi-partner proposal response to Federal RFIs/RFPs PROFESSIONAL EXPERIENCE

Jeffrey A. Bloom, Santa Fe, New Mexico March 2000 to Present Sr. Enterprise and Project Portfolio Management (PPM) Manager/Consultant

• Provide PPM Methodology Guidance/Mentoring/Business Process Enhancement services, including: best practice strategies, methodologies, tactics, policies, procedures, documentation, implementation, Enterprise Application Integration (XOG/GEL), portlets, reports, dashboards, upgrades, migrations and operations support to Clarity PPM Consulting Clients: QuEST-Global, Highmark BC/BS (Master Scheduler) Verizon Wireless Credit Suisse

Advanced Micro Devices CSX Technologies Topdanmark Insurance Copenhagen Fortis Bank Brussels

Teachers Insurance Annuity Association - College Retirement Equities Fund (TIAA-CREF) Philadelphia Housing Authority The Economical Insurance Group Office of the Comptroller of the Currency Hewlett-Packard

Quest Diagnostics Eastman Chemical Warner Bros. Niku Corporation Rabobank Support Services

Viacom Xerox Global Services Vivendi Universal Games Liberty Mutual Insurance Company 3COM

• Perform Program Management Office (PMO)/PPM Maturity/Effectiveness/Efficiency Assessments/Independent Validation and Verification (IV&V) and develop Enhancement Release Roadmaps to define, vet, implement and deploy ease of use enhancements to minimize administrative overhead while improving: effective decision making, risk minimization, collaboration, business process alignment, management effectiveness/efficiency, key performance indicator data quality, estimate/forecast confidence, business process governance compliance, perceived value, and user acceptance at Hospira Pharmaceuticals, ING Bank Amsterdam, Charter Communications, Infor Technologies

• Enhance Portfolio Management/Enterprise Investment Optimization at Ally Financial, Tenet Healthcare

• Support Project Management/Operations Management by defining and managing: project scope, resources and schedule; establishing/collecting/reporting Key Performance Indicators (KPIs); updating plans based on changes in requirements, resource/schedule/external dependencies; identifying/remediating risks & issues; initiating/escalating/facilitating formal change requests for modifications beyond current project charter/scope; complying with governance & documentation requirements, at: Bank of America (Sr. Project Manager)

PriceWaterhouseCoopers PMO establishment DirecTV Interactive Business Case Assessor/RFP developer

HDR Engineering IT strategy developer New Era of Networks marketing strategy developer ESPN & CNN operational technology strategist Xinify Technologies & eCalyx Business Developer/Engagement Manager

• Website Development: Federal Deposit Insurance Corp XBRL reports Antoinette, “Let Them Eat Cake” Product Display & eCommerce***********/, Artist Websites:,,

• Digital Media Displays: The Ritz-Carlton Hotel, Fontana di Roma Restaurant

• Financial Reporting Development: LKL Database &Analytics, custom financial investment advisory reports generated in Excel format to facilitate subsequent analyst exploration from client transaction data stored in a SQL Server database using Microsoft C# Full Stack development in Visual Studio Best Buy, Santa Fe, New Mexico November 2013 to Present 2yr Certified Apple Pro Mobility, 3.5yrs Certified Apple Pro Computers, 2.5yrs Geek Squad Consultation Agent 1yr as a “Chat” and “phone” sales advisor and customer service representative Jeffrey A. Bloom

Santa Fe, NM USA 805-***-****

© 2020 Jeffrey A. Bloom, all rights reserved Page 2 of 2 November 26, 2020 – E77 New Mexico Secretary of State, Santa Fe, NM January 2014 to November 2014 IT Applications Developer/Manager

Manage the enhancement and deployment of new voting machines and vote count results reporting, including enhancements to the Candidate and Public Voter Portals, and the prototyping of mobile iOS and Android Voter Information Apps:

• Managed the project plans for and execution of the deployment of new voting machines in all 33 New Mexico counties.

Develop & implement plans and procedures to ensure equipment would be installed and maintained securely.

Develop & implement tools to track progress to ensure completion of activities and certifications on schedule.

• Managed the software configuration and modification of the election management system to meet the unique requirement of New Mexico’s 33 counties. In particular, work with external auditors to ensure that election night tabulation systems met stringent anti-hacking requirements.

JIRA Agile Project Management tools were used to identify, schedule & track development and testing.

“Use Case” reviews of enhancements/bugs were conducted with the Elections Division staff. KPMG/BearingPoint, Los Angeles, CA August 1998 to February 2000 Manager, Global Year 2000 Business Risk & Business Continuity Planning (BCP) Presentations to Boards of Directors on “Year 2000” business operations risk analysis, strategic planning & BCP remediation

• Project Management Office establishment, assessment & BCP for Macromedia and Superior National Insurance Group

• Independent Project Reviews for Guess, Inc. & Cisco Systems, minimizing risk while containing costs InfoBase • eXtensible Systems, Business Oxnard, Reporting CA Language ( AICPA standards committee September member 1995 to July 1998 CEO, Business Risk, Operations & Year 2000 Business Continuity Planning Consultant

• Hughes Space & Communications Year 2000 business continuity Planning New Era of Networks EIA Marketing collateral developer Factix Healthcare Fraud System enhancement Ravel Software Year 2000 product development, marketing & project management Turnkey 2000 product development/management/marketing The Zenith Zenith Insurance Insurance Company, Company LAN/Woodland WAN/Hills, FAX/Server CA infrastructure September 1994 to August 1995 Systems Delivery Services Manager/IT Infrastructure, Workers Compensation Insurance

• Responsible for continuing production operations & transition of applications & data from an 80GB IBM ESA 9000/210 Mainframe to a packaged application on a 10 processor HP 9000, HP-UNIX & ORACLE Forms server farm

• Architected & evolved 1,200 headquarters & 600 branch office workstations to an integrated Novell Switched Wellmark/LAN/ATM MedE WAN/America, Microsoft Westlake Office Village, Suite environment CA with Internet firewall with a staff of 47 February operators 1993 & developers to July 1994 Director, Product Management/COO, Healthcare Claims Processing

• Responsible for all production aspects of processing 3,000+ per day Health Care Claims, Claims Adjudication Evaluation, Remittance Advice Processing, Managed Care assessment, and On-line Eligibility for 59 hospitals in New York and California, including computer operations, maintenance/upgrade, help desk, installation, field training

• Created Client Network Integration Practice providing interconnection of all healthcare information processing systems Network within Intelligence the client's facilities Associates/to Digital provide Development integrated management Corp/BBSystems visibility Washington, & operations coordination DC – 11 years Director, CEO/VP/President, Federal Program Management & IT Strategy Consultant

• Strategic planning, information systems architecture, IT procurement, Program Management & expert systems for Navy Federal Credit Union Wellmark Air Force Logistics Center Army Material/Personnel/ Transportation Commands Naval Supply Systems Command Defense Logistics Agency GTE Health Systems GSA Board of Contract Appeals Network NASA/Analysis Boeing Corporation, Merrill Lynch Washington, Westinghouse DC – Hogan 5 years & Hartson Xerox Federal Systems Director, Information Systems Studies, ARPANET/Internet/Network Design/Procurement

• Marketed network analysis and design tools based on ground breaking ARPANET/Internet research to Naval Supply Systems Command American Association of Railroads Southeast Bancorp Department of Agriculture Social Security The Administration Budd Company, Federal Troy, Aviation MI - 3 years Administration Intel National Institute of Standards & Technology Manager, Technical Services/Chief Technology Officer, Automotive Parts Manufacturer

• Corporate Information Systems Officer for Technical Matters; developed CRM & data warehouse/data mining

• Implement eCommerce/Electronic Data Interchange network with Ford, General Motors, American Motors & Chrysler EXPERT WITNESS/SERVICE CONTRACT LITIGATION CONSULTANT Christensen & Jensen Zilka Kotab, PC Holland & Knight LLP Allen and Gledhill Feazell & Tighe LLP Wilde Ricardi LeMoine Perkins Glancy Binkow & Goldberg LLP Horton, Knox, Carter & Foote Zach Georgopoulos Douglas J. Campion Hemar, Rousso & Heald, LLP Thorsnes, Bartolotta, McGuire, Eskridge & Assoc Michael Obrand Salon, Marrow, Dyckman & Newman Buchanan Ingersoll Hogan & Hartson OELegal ORourke Law Office PROFESSIONAL ASSOCIATIONS

Project Management Institute (PMI), Association for Computing Machinery, Institute of Electrical & Electronics Engineers EDUCATION

Program Management & Project Management, KPMG/BearingPoint, Los Angeles, CA Masters in Management (MBA), Masters Electrical Engineering, Bachelors Electrical Engineering, Rensselaer Polytechnic Institute RECOMMENDATIONS: 15 Professional Recommendations in “Experience” section PUBLICATIONS: 16 PPM Excellence blog posts, Resource & Financial Management Presentations on LinkedIn

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