JENNIFER ANNUNCIA
Contact No.: +91-994*******
Chennai- 600053
E-Mail: adh6ob@r.postjobfree.com
Profile Summary
Sales Coordination-International and Human Resources Professional with 6+ years of experience in:
~Global Sales Coordination ~ Liaisoning ~ Team management
~SAP- HCM ~ Recruitment ~ Admin & Operations
~Induction Programme- Onboarding ~ Training & Development ~Payroll
~Reports Generation ~Compensation & Benefits ~Policies & Procedures
~Workforce Planning ~Employee Relation ~End to end HR Management Professional Experience
Apr’04 till date
Linguist (English and Tamil) - Translations, Subtitling, Transcription & Proof-reading
Possess strong grammar skills in both English and Tamil
Clear understanding of the nuances of the processes of translations, transcriptions and subtitling
Proficient in translation, transcription, editing and proof-reading
Translated more than a lac words (English-Tamil) in various domains
Adept with Google Translator and Azhagi kit
Specialized in cinema (film, TV, drama) [sub-titling], healthcare, current affairs, documents, news, politics, philosophy, advertising and general
Few major projects worthy of mention
- HR manual for previous organization- 5000 WC
- Approved HRD policy- 11000 WC
- Theme based learning- 10000+ WC
- Healthcare consent forms- 3000 WC
- Subtitling- 100000 WC (for Netflix, Amazon and regional film houses) May’18 to Sep’19 Assistant Manager- Global Sales Co-ordinator & HR Gesco Healthcare Pvt. Ltd., Chennai
(Reporting to CEO, VP and BoD)
Role:
Maintain existing customers’ accounts and develop new business opportunities
Attend to customer enquiries and after sales follow-up
Ensure prompt delivery and resolve complaints and claim matters if any
Maintain costa and sales price and customer’s product listing
Provide round the clock sales support in terms of logistics and utility
Handle OEM business
Analysing growth potential of brand globally
Initiating process of new company formation in Bangladesh
Providing HR support to the board
Implementing administrative duties on time
Brand promotion online via social media-LinkedIn, website design coordination
Handling national sales teams for specific product promotion and goal setting
Coordinating within branches of the company and clients
Providing valuable feedback to management to make sure that consumers are satisfied with the product.
Liaisoning with global counterparts and management for promotional activities
Responding customer queries and delivering to any inquiries from the consumer
Settling upon delivery dates and times with other departments to make sure that the consumer interaction is of the utmost of professionalism
Assisting the marketing department in new marketing campaigns
Achieving global sales targets surpassing yearly target in 3 months’ time Jan’15 to Aug’16 Home Tuition Teacher- Singapore
Role:
Home-based tuitions for spoken English and Tamil to students
Training handwriting techniques for children
Jul’13 to Aug’13 HR Customer Service Support at Singtel, Singapore
(Reporting to Sr. Manager- Services)
Role:
Training
Calls and response handling
Resource management
May’10 to Oct’12 Assistant Manager- HR Operations at Idea Cellular Limited- Aditya Birla Group, Chennai, India
(Reporting to Sr. Manager- HR)
Role:
Manage induction of new recruits into the system
Manage on-boarding of the recruited employees into the team
- Creation of internal Ids and tagging the employees to the respective manager
- Handholding process for smooth start-off
Coordinate allocation of resources to employees across Tamilnadu
Workspace management for employees
Employee grievance handling
Attendance management: Ensure 100% effective attendance record is managed across zonal offices for all levels of employees
Payroll- Monthly process along with finance for all employees
Human Resource Business Partner (HRBP)
Communication: Collate, format and e-publish online in-house e-magazine of Tamilnadu Circle on a monthly basis
Ensure that all new management cadre new joiners undergo Peoplesoft (HRMS) training
Training & Development: Collect, collate & analyse the individual training needs of various job bands. Apr’07 to Dec’07 Junior Proof Reader at Mc Kinsey, Chennai
(Reporting to Quality Specialist)
Role:
Proofing and editing texts, presentations & worksheets
Compiling proof reading reports
Correcting grammatical errors, spelling mistakes and factual inaccuracies
Removing typos and editing reports, white papers, articles and other content materials
Organizing text into proper paragraphs and sentence formations Internship
Dec 2009- Jan 2010: EID Parry Murugappa group, Cuddalore
Training on people skills & project on Employee Engagement May-Jun 2009: Aircel, Bangalore
Recruitment and training customer service executives Dec- Feb 2007: Prime Focus Pvt. Ltd., Chennai
Understanding Audio and video editing in Tamil film industry Dec – Feb 2007: Sathya Jothi films Pvt. Ltd., Chennai
Dubbing for few episodes of a soap
May-June 2006: Ogilvy and Mathers Advertising Pvt. Ltd., Chennai
Ad film-making, scripting, copywriting and Graphics Designing
Radio ad for Fanta Gold-rush was broadcasted
Nippoman was created for Nippo batteries.
Print& Radio ad for Cavinkare- Meera Shampoo’s launch May-June 2005: Sun TV, Chennai
Field learning on News reading and news coverage
Suryan FM- Scripting
Education
2008-2010 Masters in Business Administration (HR & Marketing) 74% St. Joseph’s Institute of Management (Bharathidasan University) Trichy, India 2004-2007 Bachelor of Science (Visual Communication) 75% Holy Cross College (Bharathidasan University), Trichy, India IT Skills
SAP- HCM
PeopleSoft (Oracle)
Well versed with MS Office (Excel, Word, PowerPoint and Outlook)
Time Keeper
Achievements
Won Quality HR Champion in Idea Cellular TN
Recorded 100% accuracy on Data Management at Idea Cellular TN
Won prizes in Inter-collegiate Singing and Group activities
Won Best Demeanour Award of Rotary Club, Trichy- 2008
Organized college-level programs during UG days
Presented papers in various Colleges and Universities both UG and PG days
Won prize for the best business plan - Annamalai University- 2009 Personal Details
Date of Birth: 25th March, 1987
Nationality: Indian
Marital Status: Married
Driving License: Yes
Languages Known: English and Tamil
Passport: Yes; Can be provided on request
Salary: Negotiable
Available DoJ: Immediate
Relocation preference: Yes, globally