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Social Media Manager

Trichy, Tamil Nadu, India
November 28, 2020

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Contact No.: +91-994*******

Chennai- 600053


Profile Summary

Sales Coordination-International and Human Resources Professional with 6+ years of experience in:

~Global Sales Coordination ~ Liaisoning ~ Team management

~SAP- HCM ~ Recruitment ~ Admin & Operations

~Induction Programme- Onboarding ~ Training & Development ~Payroll

~Reports Generation ~Compensation & Benefits ~Policies & Procedures

~Workforce Planning ~Employee Relation ~End to end HR Management Professional Experience

Apr’04 till date

Linguist (English and Tamil) - Translations, Subtitling, Transcription & Proof-reading

Possess strong grammar skills in both English and Tamil

Clear understanding of the nuances of the processes of translations, transcriptions and subtitling

Proficient in translation, transcription, editing and proof-reading

Translated more than a lac words (English-Tamil) in various domains

Adept with Google Translator and Azhagi kit

Specialized in cinema (film, TV, drama) [sub-titling], healthcare, current affairs, documents, news, politics, philosophy, advertising and general

Few major projects worthy of mention

- HR manual for previous organization- 5000 WC

- Approved HRD policy- 11000 WC

- Theme based learning- 10000+ WC

- Healthcare consent forms- 3000 WC

- Subtitling- 100000 WC (for Netflix, Amazon and regional film houses) May’18 to Sep’19 Assistant Manager- Global Sales Co-ordinator & HR Gesco Healthcare Pvt. Ltd., Chennai

(Reporting to CEO, VP and BoD)


Maintain existing customers’ accounts and develop new business opportunities

Attend to customer enquiries and after sales follow-up

Ensure prompt delivery and resolve complaints and claim matters if any

Maintain costa and sales price and customer’s product listing

Provide round the clock sales support in terms of logistics and utility

Handle OEM business

Analysing growth potential of brand globally

Initiating process of new company formation in Bangladesh

Providing HR support to the board

Implementing administrative duties on time

Brand promotion online via social media-LinkedIn, website design coordination

Handling national sales teams for specific product promotion and goal setting

Coordinating within branches of the company and clients

Providing valuable feedback to management to make sure that consumers are satisfied with the product.

Liaisoning with global counterparts and management for promotional activities

Responding customer queries and delivering to any inquiries from the consumer

Settling upon delivery dates and times with other departments to make sure that the consumer interaction is of the utmost of professionalism

Assisting the marketing department in new marketing campaigns

Achieving global sales targets surpassing yearly target in 3 months’ time Jan’15 to Aug’16 Home Tuition Teacher- Singapore


Home-based tuitions for spoken English and Tamil to students

Training handwriting techniques for children

Jul’13 to Aug’13 HR Customer Service Support at Singtel, Singapore

(Reporting to Sr. Manager- Services)



Calls and response handling

Resource management

May’10 to Oct’12 Assistant Manager- HR Operations at Idea Cellular Limited- Aditya Birla Group, Chennai, India

(Reporting to Sr. Manager- HR)


Manage induction of new recruits into the system

Manage on-boarding of the recruited employees into the team

- Creation of internal Ids and tagging the employees to the respective manager

- Handholding process for smooth start-off

Coordinate allocation of resources to employees across Tamilnadu

Workspace management for employees

Employee grievance handling

Attendance management: Ensure 100% effective attendance record is managed across zonal offices for all levels of employees

Payroll- Monthly process along with finance for all employees

Human Resource Business Partner (HRBP)

Communication: Collate, format and e-publish online in-house e-magazine of Tamilnadu Circle on a monthly basis

Ensure that all new management cadre new joiners undergo Peoplesoft (HRMS) training

Training & Development: Collect, collate & analyse the individual training needs of various job bands. Apr’07 to Dec’07 Junior Proof Reader at Mc Kinsey, Chennai

(Reporting to Quality Specialist)


Proofing and editing texts, presentations & worksheets

Compiling proof reading reports

Correcting grammatical errors, spelling mistakes and factual inaccuracies

Removing typos and editing reports, white papers, articles and other content materials

Organizing text into proper paragraphs and sentence formations Internship

Dec 2009- Jan 2010: EID Parry Murugappa group, Cuddalore

Training on people skills & project on Employee Engagement May-Jun 2009: Aircel, Bangalore

Recruitment and training customer service executives Dec- Feb 2007: Prime Focus Pvt. Ltd., Chennai

Understanding Audio and video editing in Tamil film industry Dec – Feb 2007: Sathya Jothi films Pvt. Ltd., Chennai

Dubbing for few episodes of a soap

May-June 2006: Ogilvy and Mathers Advertising Pvt. Ltd., Chennai

Ad film-making, scripting, copywriting and Graphics Designing

Radio ad for Fanta Gold-rush was broadcasted

Nippoman was created for Nippo batteries.

Print& Radio ad for Cavinkare- Meera Shampoo’s launch May-June 2005: Sun TV, Chennai

Field learning on News reading and news coverage

Suryan FM- Scripting


2008-2010 Masters in Business Administration (HR & Marketing) 74% St. Joseph’s Institute of Management (Bharathidasan University) Trichy, India 2004-2007 Bachelor of Science (Visual Communication) 75% Holy Cross College (Bharathidasan University), Trichy, India IT Skills


PeopleSoft (Oracle)

Well versed with MS Office (Excel, Word, PowerPoint and Outlook)

Time Keeper


Won Quality HR Champion in Idea Cellular TN

Recorded 100% accuracy on Data Management at Idea Cellular TN

Won prizes in Inter-collegiate Singing and Group activities

Won Best Demeanour Award of Rotary Club, Trichy- 2008

Organized college-level programs during UG days

Presented papers in various Colleges and Universities both UG and PG days

Won prize for the best business plan - Annamalai University- 2009 Personal Details

Date of Birth: 25th March, 1987

Nationality: Indian

Marital Status: Married

Driving License: Yes

Languages Known: English and Tamil

Passport: Yes; Can be provided on request

Salary: Negotiable

Available DoJ: Immediate

Relocation preference: Yes, globally

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