Raymond Cho
About Me
Northridge, CA *****
adh6la@r.postjobfree.com
My name is Raymond. I’m a psychology graduate at City College of San Francisco (CCSF), and currently a student at California State University, Northridge (CSUN) majoring in Recreation Tourism Hospitality Management. I'm looking to work in a field that provides me the flexibility to excel in the ownership of a business. I have 8+ years of customer service experience under my belt, been promoted as a supervisor during COVID-19, a former Board of Director for Power of Positive Music Movement, and am currently a Board of Advisor for the Volatile Project. I was nominated as a security supervisor to work for Coachella and Stagecoach, including being part of the anti-piracy security elite team, and worked over 65 various jobs. I have a demonstrated history working extensively as a security guard, as a food delivery driver, a passenger driver, and at a restaurant. I've also just recently worked with clients hand-to-hand with packaging transport, cleaning their houses, as a massage therapist, furniture assembly, and so forth. Furthermore, I’m looking to work in the field of carpentry, real estate investment, and entrepreneurship. I’m open to partnerships with companies as well. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Board of Advisors
The Volatile Project - Los Angeles, CA
September 2020 to Present
Mobile Valet Driver
Kyte - Los Angeles, CA
April 2020 to Present
• Delivered rentable automobiles booked by consumers and upheld customer acquisition
• Reported measures for damaged, sanitation, and gas tank on vehicle prior to release
• Coordinated the activities of valet parking on rental lot, examining legality of driver’s license, inventory control, and loss prevention
Package Courier
Roadie - Los Angeles, CA
July 2017 to May 2020
• Delivered on-demand packages to customer’s location
• Gathered signatures of customers and evidence of photos to and fro delivery
• Reassured packages gets delivered quickly and on time Sortation Supervisor
AxleHire - La Palma, CA
April 2020 to April 2020
• Ensured employees that they understand their roles and responsibilities with full transparency awareness
• Held accountability of passive and active work distribution for all employees
• Rendered difficult decisions to reassure the ebb and flow in the operation of the company Warehouse Associate
AxleHire - La Palma, CA
February 2020 to April 2020
• Sorted and setup of packages on pallets out for delivery
• Loaded and unloaded semi-trucks carrying pallets using counterbalance forklift
• Transported materials on pre-sort using pallet jacks effectively Crew Member
Marugame Udon - Beverly Hills, CA
July 2019 to March 2020
• Handled various tasks from each station efficiently with team members of diversity
• Accepted responsibilities of new kitchen tasks without question and comment
• Adapted to modification of company changes in accordance to managerial roles Courier
DoorDash - Los Angeles, CA
August 2017 to September 2019
• Driven to restaurant and customer location to pick up and drop off food items on time
• Utilized thermal insulated bags to secure food at designated temperature out for delivery
• Resolved customer order issues in a fast, efficient, and cordial manner Security Guard
Staff Pro - Huntington Beach, CA
June 2017 to July 2019
• Denied entry of access to special areas for those without proper credentials
• Anti-Pirated artists to guarantee unreleased media on web, prevented recording devices
• Remained with professionalism to celebrity premieres, including non-verbal communication Dispensary Driver
Greenwolf - Glendale, CA
March 2019 to April 2019
• Checked and delivered cannabis types of smokable, edibles, and accessories inventory in a timely- paced manner
• Packaged and placed cannabis materials properly in the automobile with compliance to marijuana state laws
• Progressed the use of literacy in app features, manager’s commands, and overall delivery service Security Guard
Andrews International Security Services - Burbank, CA January 2017 to June 2018
• Performed a quick bag check and usage of security wand and magnetometers in a fast-paced environment
• Secured area around red carpet, green carpet, and other high-profile events
• Cleared and fenced pathway for celebrities to roam about to designated location Driver
Uber - Los Angeles, CA
November 2016 to August 2017
• Provided customer interactive in amenities, such as phone charging and tuning of radio
• Boarded passengers in transit of personal vehicle en route to designated location
• Engaged in friendly interpersonal exchanges along with customer service delivery Security Officer
Allied Barton / Allied Universal - Newbury Park, CA April 2016 to January 2017
• Secured post orders of specified patrol areas to perform assigned tasks on duty
• Observed and reported oncoming suspicious activity on lockdown to restricted areas, parking structures, severe disturbances, and malicious threats
• Provided generalized customer service, greeted customers, responded to inquiries upon request Sales Associate Intern
PacSun - Northridge, CA
August 2015 to September 2015
• Assisted customers with merchandise finding, kept product displays organized
• Collaborated duties with employees in backroom and sales floor
• Provided customer service, greeted customers, responded to inquiries upon request Clerical Intern
Laguna Honda Hospital - San Francisco, CA
September 2008 to May 2009
• Filed and organized paperwork, sorted mail in an orderly fashion
• Rendered photocopies for customers and coworkers
• Carefully revised license documents for expiration and renewal dates on word processor Education
Vocational School in Carpentry
Los Angeles Trade Technical College - Los Angeles, CA February 2020 to Present
Massage School in Certifications of Physical Therapy Aide and Advanced Massage Therapy
Southern California Health Institute - Los Angeles, CA September 2017 to June 2019
Associates of Arts Degree in Transfer of Psychology City College of San Francisco - San Francisco, CA
May 2014
Bachelors of Science Degree in Recreation Tourism Hospitality Management California State University, Northridge - Northridge, CA August 2022
Skills
• Customer Service
• Security
• Word
• Organizational Skills
• Guest Services
• Clerical Experience
• Cleaning Experience
• Typing
• POS
• Kitchen Experience
• Cooking
• Food Preparation
• Food Production
• Hospital Experience
• Courier
• Delivery Driver Experience
• Driving
• Load & Unload
• Restaurant Experience
• Food Safety
• Residential Cleaning
• Supervising Experience
• Hospitality Management
• Carpentry
• Valet Parking
• Merchandising
• Loss Prevention
• Inventory Control
• Laundry
Links
https://portfolium.com/raymondcho/portfolio
https://www.linkedin.com/mwlite/in/raymond-cho-a0469414a Awards
Power of Positive Music Movement - LA Sparks Community Service Award August 2019
Los Angeles Chamber of Commerce - Work Readiness Certificate October 2016
El Camino College - Customer Service Training
May 2016
SK Enterprises - Global Security and Firearm Training Academy May 2016
Certifications and Licenses
Security Guard
Class D Security License
CDL Class A or B
driver's license
CATMC
February 2020 to September 2021
Certified Massage Therapist
Forklift Certified
First Aid Certification
Assessments
Work Motivation — Highly Proficient
April 2020
Level of motivation and discipline applied toward work Full results: Highly Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Groups
Power of Positive Music Movement (POPMM) - Board of Directors February 2019 to August 2019
The Volatile Project - Board of Advisors
September 2020 to Present
Additional Information
● Excellent customer service skills, values guest services, adept at exchanging pleasantries
● Self-sufficient, self-motivated, punctual, detail-oriented, followed directions carefully
● Ability to perform tasks independently, great at organized events and activities, efficient on multi- tasking in fast-paced environments