Deborah Spidell
** **** ****** ********, *** York 11563 516-***-**** adh672@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
Eighteen years of experience in health administration
Advance understanding of operations management with diligent attention to detail
Maintain compliance by conducting revenue cycle audits
Advanced knowledge in Microsoft Office Suite, IDX, EPIC, Allscripts, and Health Commerce system
Demonstrate an understanding of state insurance laws and various appeals processes
EDUCATION
St. Joseph’s College Brooklyn, NY
Master of Business Administration, Health Care Management May 2018
Concentration: Health Information Systems
St. Joseph’s College Brooklyn, NY
Bachelor of Science, Health Administration May 2012
EXPERIENCE
Good Shepherd Hospice RVC, NY
Supervisor of Unit Operations 11/2018-10/2020
Responsible for utilizing the administration of business practices in order to achieve the highest level of efficiency within the Inpatient centers
Coordinate and supervise all center support staff activities, scheduling, and payroll
Prepare and finalize monthly Access, Billing and Volunteer statistical reports
Generate innovative ideas and apply change best practices to ensure impact of key initiatives
LaGuardia Community College LIC, NY
Instructor 10/2019-8/2020
Teach in the Medical Billing Certificate Program theory and practice in a variety of topics related to Introduction to U.S. Healthcare
Instruct students on how to think analytically and perform effectively as Medical Billers
Ensure that students are able to demonstrate knowledge about the U.S. Health Care Delivery System and HIPAA regulations
Communicate student performance in a timely manner to Medical Billing team to ensure retention and success in employment referrals
EAC Network Hempstead, NY Senior Health Program Coordinator 8/2017-11/2018
Supervised consultants by conducting onsite visits to ensure compliance with program guidelines
Identify and build community partnerships to increase access for health promotion programs
Collaborated with the senior centers and Office for the Aging to identify and implement programs to meet the needs of the community
Management of program budget, process timesheets, and generated participation reports
St. Francis Hospital Roslyn, NY
Unit Secretary 3/2002-11/2018
Collected and reviewed infection control data to measure compliance with current policies
Collaborated with care team and bed management to facilitate patient flow
Addressed and resolved concerns of patients and/or their health care agents
Participated in patient satisfaction meetings to help leadership develop strategies