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Nursing Assistant Front Desk

Arlington, VA
November 28, 2020

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Rika Cutchin

Charlottesville, VA • 434-***-**** •

Work History

Dietary Aide, Albemarle Health and Rehab, Charlottesville, VA 12/2017 – Present

Examine trays to ensure that they contain required items.

Place food servings on plates or trays according to orders or instructions.

Monitor food distribution, ensuring that meals are delivered to the correct recipients and that guidelines, such as those for special diets, are followed.

Load trays with accessories such as eating utensils, napkins, or condiments.

Clean or sterilize dishes, kitchen utensils, equipment, or facilities.

Server, Federal Executive Institute, Aramark, Charlottesville, VA 10/2016 – 07/2017

Prepare tables for meals, including setting up items such as linens, silverware, and glassware.

Present menus to patrons and answer questions about menu items, making recommendations upon request.

Explain how various menu items are prepared, describing ingredients and cooking methods.

Write patrons' food orders on order slips, memorize orders, and transmit to kitchen with any special customer requests.

Check with customers to ensure that they are enjoying their meals and act to correct any problems.

Front Desk, English Inn, Charlottesville, VA 08/2012 – 12/2014

Greet, register, and assign rooms to guests of hotels or motels.

Contact housekeeping or maintenance staff when guests report problems.

Issue room keys and escort instructions to bellhops.

Make and confirm reservations.

Verify customers' credit and establish how the customer will pay for the accommodation.

Keep records of room availability and guests' accounts, manually or using computers.

Post charges, such as those for rooms, food, liquor, or telephone calls, to ledgers, manually or by using computers.

Review accounts and charges with guests during the check-out process.

Record guest comments or complaints, referring customers to managers as necessary.

Compute bills, collect payments, and make change for guests.

Transmit and receive messages, using telephones or telephone switchboards.

Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.


Charlottesville Area Technical Education Center 09/2012 – 12/2012

Certified Nursing Assistant program

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