Engineer Web Developer

Mark Gilbert

adh63y@r.postjobfree.com +1-469-***-**** Santa Monica, CA, 90405

Objective

To be a highly profitable technologist in the enterprise space, working and collaborating with smart people. Long-term ambitions include revolutionizing how web applications are architected, coded, and hosted, with a strong emphasis and focus on performance at extremely high scale.

Skills

Self-starter; Goal-oriented; Works well under pressure; Able to perform multiple tasks meticulously and to completion; Team player capable of self management; High scale performance tester (SDET); ProxySniffer/ZebraTester SME, proficient with JMeter, LoadRunner; automation testing; testing (SoapUI, XPath, Robotium, Selenium, DBVisualizer, Fiddler, XPath); Mega Massive High Scale SME; architect (application, database, solution, systems, hardware, networking); SaaS; microservices; SOA; CI/CD (Jenkins, custom solution, Git, GitHub, Perforce, Subversion, TeamCity); Scripting (Python, Linux, PHP, JavaScript, HTML4/5, CSS, Perl, Lisp, C based languages, XML, JSON, SQL, MySQL, multi-threaded programming, network protocols, REST, SOAP); Emacs

(My OS is just a bootloader for Emacs!); Cloud Computing (AWS, VMWare, Antsle, RackSpace, OpenCloud, Docker, Kubernetes); configuration management (Ant, Rundeck, RightScale, SaltStack, Puppet, Chef); Methodologies (including but not limited to Kaban, Waterfall, Scrum, Agile); automated infrastructure scaling; automated monitoring and healing; monitoring

(APMs, including NewRelic SME, AppDynamics SME, DynaTrace, Icinga, Nagios, GreyLog); RDBS DBA/SME; Edge Computing (Akamai SME, CloudFront, S3, Lambda); DevOps; empathetic 3xC advocate (Customer, Colleagues/team, Corporate/organization); technical fire-fighter; at-risk contract conversion & customer retention; sales engineering; programming; web development (pixel perfect frontend, and backend); and many more skills, languages, and technologies that are listed in greater detail on my LinkedIn profile: https://www.linkedin.com/in/markgilbert1

Employment history and Achievements

August 2020 – November 2020, Client Confidential (NDA), Burbank, CA Senior Software Engineer

● Designed, developed, and delivered desktop and mobile web applications, end to end.

● Partnered, interfaced and collaborated with internal/external designers, development, and editorial teams

● Worked on significant portions of critical work and complex web projects, including S3 cookie authentication, AWS, Docker, Vagrant, and LAMBDA functions.

JOB REQUIRED:

● Minimum of 5 years object-oriented development experience in a team based environment

● Expert-level experience with JavaScript (ECMAScript >=6), CSS (SaSS, less, etc.), PHP, templating (Twig, mustache, etc.) and other web based languages

● Strong knowledge of web client frameworks (React, Angular, etc.) required

● Hands-on experience working with web services (REST, SOAP, RPC, etc.)

● Experience with tools such as webpack, lighthouse, docker, etc. a plus

● Experience building single page JavaScript applications

● Comfortable working with GIT

● Knowledge of web UX conventions required

● Able to work quickly in a fast-paced, agile environment

● Knowledge of cross-browser techniques and challenges a plus

● CMS driven web publishing experience (WordPress, Drupal, etc.) is a plus Bachelor’s degree in Computer Science, Engineering, or related field a plus October 2012 – December 2019, Apica Inc, Santa Monica, CA Senior Performance Engineer

(Longest serving US based engineer, from earliest startup days eight years ago) Professional Services

Clients (but not limited to):

Apple, HBO, HBO Latin America, NFL, Buffalo Technologies, RedDress, Edible Arrangements, AMEX, Morgan Stanley, BeachHead Studios, Activision, PepBoys, Cencosud

● Senior Member of the US PS team

● For upwards of 7 years, before introduction of middle management, including project managers, I was the primary point of contact, for each project and customer, dedicated to a customer or project for a fixed period of time, providing end to end, full-service load testing, and consulting, including but not limited to:

Recording and scripting end user journeys/transactions using ZebraTester

■ Loadtesting Scripter (SME, SDET, Professional Services Engineer)...Replicate exact, and guaranteed end user behavior from “real” browsers, mobile applications, or other web based applications, and solutions (including perfect replication of HP Loadrunner (Competitor), JMeter (Competitor), or other similar load testing tools/scripts) to comply with Apica’s ZebraTester

■ Orchestrate LoadTesting Scripts to produce scale, stress, and replicate synthetic transactions, accurately/as close to real end user behavior, to determine, demonstrate, and record metrics reflecting true target application, and infrastructural performance behaviors

■ Accurately interpret, communicate, and report utilising metrics obtained during replays of these recordings (synthetic transactions) to understand systems capacity, performance, capabilities, limitations, across ALL layers, and provide recommendations, remedies, or other such suggestions to improve, negate, mitigate, or scale encountered application bottlenecks...across ALL layers.

■ Solve, create, and replicate behavior to seamlessly integrate, and or, interface with other performance/APM solutions and systems (including but not limited to: NewRelic, AppDynamics, three-way handshake metrics, Splunk, GreyLog)

Orchestrated utilized, and supported a global platform to execute full-service load tests

For the duration of any/all engagements, available to clients 24/7 to address, facilitate, coordinate, enable, empower, support, educate, escalate and coordinate to make most efficient use of clients and Apica’s resources.

March 2016 - 2019: Primary point of contact, lead Professional Services Engineer for Client HBO

● Solely responsible, and accountable for all technical and service deliverables, including but not limited to, load tests, megatests, training, scripting, and extended dedicated support, to enable the customer and their teams to assist in facilitating their continued success

● Game of Thrones season completed successfully mid 2019 after 100’s of test and iterative improvements over the last 4 seasons.

● Met continued customer demand for more VU’s, and larger load tests in response to rapid increase and growth of viewers per GoT season.

● Re-architected, implemented, and led iterative changes to our infrastructure, and coordinated efforts with our greater technical team, and leadership to scale our current capacity to support in excess of 20 million virtual users, and orchestrated customers load tests our scalable cloud based solution. From a single dispatcher, I commanded and orchestrated over 22 000 servers to generate synthetic load, spanning multiple geographic locations, including USA, Latin America, Asia, and Europe

● Primary Point of Contact for all HBO teams covering HBO Domestic (USA) and HBO Latin American regions

Notable Mentions

● MegaTest Mark” as a service – personal pet project over two years handed over to product development team for packaging, and the creation of a new product which enabled internal product ZebraTester to scale in excess of 5000%

● Personally Architected modification to our SaaS solution resulting in significant perpetual ACVC reductions by gathering evidence to support, and justify a technical and operational modification to our SaaS offering which slashed the annual contract value cost by $500k per year, and to be enjoyed in perpetuity, year on year into the future.

● Massively Large High Scale SME

● 2015 - 2018: Sales Engineering in parallel to PS Engineer, providing real time demos, fronting technical questions and understanding requirements

● Orchestrated live 2 million VU demonstrations at conferences and trade shows.

● Managing and supporting HBO, the Game of Thrones contract and generated revenue in excess of $7M, over $4M in 2019 alone, with three contract renewals based on consumption.

● Instrumental in influencing HBO to scale their application capacity by 5000%.

● https://www.fastcompany.com/90373706/hbos-tech-is-prepping-att-for the-streaming-wars

May 2011 – August 2012, Insomniac Games Inc, Burbank, CA Web Application Developer/Geek Extraordinaire/AKA “the server guy”

● Architect, implement and support server infrastructure to support both internal and public endpoints for “Outernauts”, a Facebook Flash based game (has since been migrated to iOS/Android).

● Responsible for ALL server interaction including, but not limited to hosting application, database, support CRM, and continuous integration deployment pipelines.

● 4 environments created to accommodate 99.9% uptime: Dev, QA, Staging and Production. Internal dependencies: 70 employees, external dependencies: any member of the public was free to sign up and play, with micro-transaction options to boost, or speed up progress in the game.)

● Design and develop all processes for the deployment pipeline ensuring easy to use, powerful snapshot tools, which deploy to all the environments utilizing RightScripts on the RightScale solution.

● Sourcing, scoping, and working with 3rd parties throughout the onboarding process and implementation. Providing initial requirements and then supporting and guiding deployment of all deliverables, meeting schedule and budget.

● Server-side interaction including but not limited to MySQL database DBA

(sharded), most of the PHP functionality, and incorporation of the Facebook API.

● Primary PHP Developer and LAMP Admin for the team (otherwise known as

“the server guy”).

● Front end development including but not limited to jQuery, HTML5, CSS3, and html emails.

Notable Mentions

● Developed a custom in-house CRM application using CakePHP integrated with the main game sharded databases (production and staging) in addition to a sharded database to manage all incoming tickets from players with a complete audit trail. Innovative use of CRM with flash game so that when a player logged in, admin actions were performed on the account for resolution

(refund stargems, teleport player to specific location, give loot item, give beast with xp level, etc. (system shares the same xmls as game to ensure easy deployment of new admin functions.

● Automation System designed, and implemented, and driven with a complete auto scaling, auto-monitoring and auto-healing solution built on top of RightScale, to support a maximum 60 000 users, but also a planned capability to scale beyond 120k concurrent users.

● Met and exceeded an important directive EA (backing organization) stipulated that: ‘the entire system may be managed by no more than 2 NOC engineers’…achieved.

● System was reviewed prior to launch by the Technical Director at PopCap:

"This is a well-designed system with clearly defined deployment and CRM pipelines”"

● Rapid deployment of codebase to all environments Able to deploy the latest version of codebase to all production servers in less than 60 seconds. NO downtime, with auto syncing to S3.

(in comparison, EA had said it took 4 to 6 employees 4 to 8 hours to deploy a new code base, with unplanned and planned downtime experienced each release).

● Unique statistics database solution Working with outsources sharded Database provider, designed a new solution for statistics system, utilizing MonetDB without having to change or rewrite MySQL codebase (seamless integration with each database, sharded, and sharing a MySQL driver without affecting functionality).

● Sharded database Scalable database, supporting over 60 000 concurrent player sessions, with clear path and plan to scale up to millions online. (64 000 reads and writes in parallel)

September 2010 – April 2011 DragonSearch, Kingston, NY Web Developer

Clients (not limited to)

King Crimson; Rifton; Steuben; Work on behalf of sister company real estate clients including Bettina Equities, Brodsky, Linden78; Coach Tours; March 2010 – September 2010 33Oxclove. Kingston, NY Web Developer

Clients

Heeb Magazine, PageDaily, American Museum of Natural History, Event Networks, Stockland Martel.

September 2007 – March 2008 ExpandTheRoom, LLC. Manhattan, NY Developer

Clients

Rolling Stone Magazine Online, Real, Women's Health magazine online, Us Weekly online, ESPN, Pilates Physicalmind Institute, Trump April 2005 – August 2007 rehabstudio Ltd. Belfast, Northern Ireland Senior Developer

Notable achievements

● +>40 websites, each a custom-built Content Management System

● Pixel perfect recreations from PSD/Fireworks final designs Providing front and back, end to end development (Database, application code, hosted services)

Clients (not limited to)

UMG UK, BMG, EMI, Titanic Quarters, Big Active, Diabolical Liberties, Jack, Invest NI, NI Seafood, Emo Oil, UBC Media, The FutureHead.s 2001 – 2005 the gem Belfast, Northern Ireland

Corporate Webmaster (the gem)

IBM Webmaster (secondment/sub Contract – 8 months) Web and solutions architect sub contracted to Microsoft Global Support

● Custom built Customer Relations Management (CRM) application with integration to Cisco IPCC telephony system to provide outsourced customer support services to MSN, scripted workflow localized/supporting 28 languages, representing MSN Hotmail Plus and MSN premium. 1997–2000 Web Write Wonders (Pvt) Ltd. Harare,

Zimbabwe Sole Proprietor, Managing Director

Mark Gilbert • e-mail adh63y@r.postjobfree.com

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