CURRICULUM VITAE

RAKCHANA GURUNG

Permanent address

KOTHI GAON

LAPCHU TEA GARDEN

LOPCHU

DIST: DARJEELING

PINCODE: 734213

CONTACT NO: 897-***-****/735-***-****

Email-ID: adh5u1@r.postjobfree.com

CAREER OBJECTIVE:

Seeking a challenging and rewarding career enduring to put my best to the betterment of the organization and self by using the acquired knowledge sincerely and honestly.

ACADEMICS:

Passed the Annual Secondary Examination (Class-X) from Rungbee Jnanpitn High School in the year 2013.

Passed the Senior School Certificate Examination (Class-XII) from Nepali Girls High School in the year 2016.

SOFT SKILLS AND STRENGTHS:

Good interpersonal and communication skills with ability to maintain effective working relationships.

A result oriented person capable of surviving in all situations

Ability to make sure that the targets given to me are achieved in best possible manner and time.

To solve and manage costumer issue as they arise and refer to the senior management team when necessary.

Hardworking and work efficient have been generating room revenue by up-sell of rooms

TECHNICAL SKILLS:

Dealing with guests warmly and in a delightful manner

On daily basis getting the arrival, departure and guest in house report after each meal period and updating the team on guest profiles, VIP’S guest and discounts, plan details.

Make change,cash checks, exchange foreign currency.

Ensure correct routing and payment methods for business client. Maintaining and collecting the guest business cards and inviting them for food and beverage promotions in the hotel

WORKING EXPERIENCE:

15th of June 2016 – 31st of October 2017 as a GRA in Grande Bay Resort Mamallapuram

Currently working as Guest Service Associate Front Office from 20th Nov 2017 and promoted to Guest Service Co-ordinator from June 2019 and working till date.. AREA OF INTEREST:

FRONT OFFICE

HOBBIES:

Listening music

Love to cook

Love to read books

PERSONAL DETAILS:

Father’s name : Mr. Tej Bahadur Gurung.

Date of birth : 27th Feb 1998

Nationality : Indian

Language known : English, Hindi, Nepali

Marital status : Unmarried

Sex : Female

DECLARATION:

I do here by confirm that the information given in this form is true to the best of my knowledge and belief.

PLACE: Chennai

(Rakchana Gurung)

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