MBALI GUMEDE

No. ** – *rd Avenue

Alexandra Township

Johannesburg

2090

Email: adh5qp@r.postjobfree.com

Cell: 073-***-****

OBJECTIVE

To enhance my knowledge and capabilities by working in a dynamic organization that prides itself in giving substantial responsibility to new talent

PERSONAL INFORMATION

Names : Lorraine Mbali

Surname : Gumede

Date of Birth : 25 July 1981

Identity Number : 810-***-**** 087

Nationality : South African

SKILLS ATTRIBUTES

Business communication skills

Self motivated able to meet deadlines

Problem Solving Skills

Numeracy Skills

Strong Customer Service Skills

Ability To Work Well Under Pressure

Time Management Skills

Clear Communication Skills

It skills including experience in Microsoft (Outlook, Word, Excel and PowerPoint) Quick learner, keen to learn and improve skills

Completed facilitator training

Completed one day dental receptionist telephone training EDUCATION

Last School Attended : Clairwood Secondary School

Highest Grade Passed : Grade 12 (Matric)

Year Obtained : 1999

National Senior Certificate

English

IsiZulu

Biology

History

Business Economics

Mathematics

WORK EXPERIENCES

Name Of Company : Triple L Academy

Duties : Facilitator / Administrator

Planning Sessions

Workplace Skills Plan and Reports for SETAS

Minutes of Previous AGM & Matters Arising

Co-Ordinate Skills

Development Activities

Programme Name : Business Practice / IT

NQF Level 4

Learning Was Provided For

Employees Of : Blakes and Associates

Toyota

Nulaid

CTP

Woolworths

Duration : 2009 – 2011

Reason for Leaving : Company Relocated

Project Manager : Mr. Graeme Mehl

Contact Details : 021-***-**** / 011-***-****

Name of Company : TL Consulting / IT

Duties / Responsibilities : Facilitator

Preparing Annual Reports

Computer Lessons

Programme Name : Business Administration

NQF Level 04

Duration : 2010

Reason for Leaving : Contract Ended

Project Manager : Mr. Musa Ndlovu

Contact Number : 072-***-****

Name of Company : Woolworth – Sandton

Duties : Staff Trainer

Duration : From 2013 To 2014

Reason for Leaving : Resigned

Reference : Miss Portia Yende (Manager)

Contact Number : 011-***-****

Name of Company : KZN Technical College

Duties : Facilitator

Programme Name : Bookkeeping, Work Readiness Programme Duration : From 2016 To 2017 (6 Months)

Reference : Mr. Mpungose (Project Manager)

Contact Number : 031-***-**** / 082-***-****

Name of Company : Parkmore Dental Practice

Position : Dental Receptionist / Administration

Duties : Greeting Patients professionally in a friendly manner Responsible for incoming and outgoing calls etiquette Responsible for booking patients using solumed system Sending reminders to patients for the next day

Filling Patients files accordingly

Sending recalls and birthdays to patients

Follow-up on previous patients save Feedback on their files Stock control / invoices

Ensuring Accounts are ready for month and payments Responsible for EFT pos machine for card payments

Following safety procedures regarding prevention and care Duration From 2018 to 2020

Reason for leaving Resigned

Contact Person Dr BF Mathibela

Contact Number 011-***-**** / 082-***-****

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