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Call center agent

Location:
Evander, Mpumalanga, South Africa
Salary:
R4500+
Posted:
November 25, 2020

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Resume:

Curriculum vitae of

VANESSA HADEBE

PERSONAL DETAILS

Surname : Hadebe

First names : Nontsikelelo Vanessa

Identity number : 950**********

Date of birth : 1995/07/24

Nationality : South African

Gender : Female

Marital status : Single

Health : Excellent

Home language : IsiZulu

Other languages : English, Afrikaans, Setswana and IsiXhosa

Criminal record : None

CONTACT DETAILS

Contact number : 067-****-***/ 072*******

Residential address : No 266 Chestnut park

Evander

2270

EMAIL ADDRESS : adh4xg@r.postjobfree.com

PROFILE

I am a very hardworking and determined person, a good team player and can work under pressure. I am a fast learner who is always working on reaching my goals and improving my career.

SECONDARY QUALIFICATION

High school attended : Hoerskool Akasia

Highest grade passed : Grade 12

Subjects : Afrikaans

English

Life Orientation

Mathematical Literacy

Engineering Graphics and Design

Civil Technology

Computer Application Technology

COLLEGE QUALIFICATION

College attended : Tshwane South College

Subjects : Fitting and turning

: Mathematics

: Engineering drawings

Level : N2 level

Year obtained : Pending

Skills Acquired/ Strength

Microsoft Office (Word, Excel & Power point)

Computer Skills

Good Communication skills & fast leaner

Fluent in English & well organized.

Basic Civil drawings

Engineering Graphics

Good filling organization

Problem solving skills

Accomplishments

Last year (2019) I manage to save for a company a lot of money by implementing a strategy of cost saving and minimizing unnecessary purchasing of over stocking.

Skills Empowerment

I am currently busy with code 10 driver’s license.

WORK EXPERIENCE

Name of company : Exact retail store

Position held : Cashier

Reference : Nondumiso Nkosi (076*******)

Duration : 2013/12 – 2014/03

Name of Company : Ignition Contact Center

Position held : Sales agent

Duration : 2014/06 – 2015/03

Roles and Responsibilities.

Making sure daily/month Targets are met according to plan.

Submit report to supervisor on time.

References.

Name : Theo

Position : Supervisor

Contact Details : 073-***-****

Name of company : Isibonakaliso crèche

Position held : Clerk

Duration : 2015/04 – 2016/10

Roles and responsibilities.

Updating all the paper work and managing files of clients.

Attending telephone calls on behalf of the crèche

References.

Name : Mr. G. M. Dube

Position : Supervisor

Contact Details : 076-***-****

Name of company : Lunathi Mining

Position held : Office Admin

Duration : 2017/ 01 – 2017/11

Roles and Responsibilities.

Making sure all admin of the organization is updated and correcting any fault found.

Allocating all the drivers to their required trucks as per schedule.

Organize safety meetings

Report any deviations regarding admin to the supervisor.

References

Name : Ziyanda Nsibande

Position : Supervisor

Contact Details : 078-***-****

Name of company : Lamuka Trading cc

Position held : Office Admin

Duration : 2018/02 – 2019/12

Reason of leaving : End of contract

Roles and responsibilities.

Attending all the admin issues.

Answering Calls

Maintaining appropriate filling system.

Meeting arrangements.

Preparing report and smooth running of day to day office operation.

Reference.

Name : Zandile Mahlangu

Position : Manager

Contact Details : 072-***-****



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