CAROLEE J. BARDEN

**** ***** **** *** ***, Phoenix Arizona 85008

adh4uq@r.postjobfree.com & adh4uq@r.postjobfree.com

PROFESSIONAL SUMMARY

Experienced professional offering a wealth of talent in the development and In-depth knowledge of Case Management and Office Administration. Deeply invested in achieving tenure through administrative services, committee contributions and accomplishment-oriented approaches.

HIGHLIGHTS

Over 15 years of Case Management and Customer Services and Customer Satisfaction

Meticulous attention to detail & deadline-oriented, a strong problem solver and Empathic Listener

Skilled at multi-tasking, organizing, scheduler and management

Microsoft Office, 10 Key, Gateway & SUCCESS

Administrative support specialist with proficiency in office protocol and procedures

Manager and supervise others

Case Manager for children in Foster Care

RELEVANT EXPERIENCE/ SKILLS

• Provide holistic and comprehensive case management services to clients that includes, intake

assessment, goal setting, and benefit history

• Experience in database from SUCCESS, SHINE, and GATEWAY

• Contact third parties for insurance verification

• Appointment setting, rescheduling, updating file for auditing and administration support

• Extensive background in human resources, case maintenance, critical thinking and a safety planner

• Familiar with programs that must comply with Corporate, State, and Federal guidelines

• Extensive experience in job placement and creating department objectives

• Interview and Collect customers’ data and determine eligibility/ needs

• Identify, establish and documented claims

JOB HISTORY

Georgia DHS, Atlanta GA Foster Care Case Manager 02/2015 to 08/2020

Provided case maintenance for children that are placed in Foster Care by finding them permanent or temporary resident and/or until they can be reunited with their families. In this job I act as court advocate. I also did outreach to find resources for the families that we served in the Foster system. I have also served as Administrative Assistance at a state level

Arigo, Inc., Indianapolis, IN Public Relation Case Manger 02/2010 to 06/2015

Provided case management to families who need assistance in with outbound resources. Job included following a case until families where independent and could maintain human stability

United Package, Indianapolis, IN Cashier/ Assistant Manager 06/2009 to 06/2013

Provided customer service for a winery/and spirit facility. This position included auditing, ordering, and been a key holder

White Alternative Health Care, Clinton, NC CNA 06/2007 to 05/2009

Provided Home Health Care for individual who were limited to helping themselves with small house cleaning, cooking and Hygiene

Personal Health Care Inc, (PHI) Warsaw, NC Office Manager 02/2004 to 05/2007

In this position I supported the RN in charge by making appointment, billing insurance companies, record keeping, answering muti-phone lines and transferring them to different department within the company

EDUCATION:

University of the Rockies, Colorado Springs, CO (MA) Human Services Specializing Mental Health (IN)

University of Phoenix, Phoenix, AZ (BA) Health Care Administration (2011)

Axia College of University of Phoenix, Phoenix, AZ (Associate) Health Care Administration (2009)

PROFESSIONAL REFERENCE

Sonya Harris adh4uq@r.postjobfree.com 317-***-****

Kim Smith adh4uq@r.postjobfree.com 404-***-****

Sabrina Wilson adh4uq@r.postjobfree.com 678-***-****

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