Address: Sharjah UAE
Mobile Number: +971*********
Visa Status: Cancelled Visa
Joining Date: Immediate
Cabalum Western College Philippines
2003 Bachelor of Science in Computer Science (crash course)
John B Lacson Colleges Philippines
1998 Bachelor of Science in Maritime Transportation
Iloilo National Highschool Philippines
1995 Secondary Education
Sambag Elementary School Philippines
1991 Elementary Education
Results oriented, high energy, hands-on professional with a successful record of accomplishments in Customer Service, training and communication transmission industries, Sales and Merchandising.
CRISTOVAL O. ALIPALA
CSR, MERCHANDISER, SALES, PROMOTER
SUMMARY PROFESSIONAL EXPERIENCE
March 2009-May 2020-Denaster General Trading LLC UAE (Merchandiser /Sales Staff and Location Incharge/Supervisor)
July 2008 CSR- RSI (in-house Outbound call centre)
Nov. 2007 CSR - Parallel Corporation B2b (Outbound business to business USA)
July 2007-Enumerator: National Statistics Office. Philippines
October 2006 CSR- Parlance System Inc. Mandurriao Iloilo, Philippines (in-bound Call centre USA)
January 2004-Unit Sales Agent (booking/extract), GESTRA Corporation Mandurriao, Iloilo City, Philippines.
February 2001- Kitchen Crew, Chowking Food Corporation (assigned in three branches) Iloilo City, Philippines.
September 1999- Sales /Independent Distributor, Forever Living.
October 1998-McGill Foods Industries, Inc. McDonald’s Iloilo Atrium Philippines
June 2013-2020 Denaster General Trading, Merchandizing and Sales Staff In charge/Supervisor
July 2007, POPCEN Training, National Statistics Office, DepEd Iloilo City, Philippines
January 2007, Dish Network’s Training, VENTUS/Call Centre, Iloilo City, Philippines
October 2004, Basic Call Procedure, Sanitary Care Products Asia Inc. at Grand Hotel Iloilo City
August 2003, Leadership Training Cabalum Western College Iloilo City, Philippines
December 1999, FLP SPEAKER Bureau Networking Business Techniques Amigo Terrace Hotel
October 1999, SPEAKER Forever Living Products Philippines Millennium Millionaires Iloilo Manager’s Club at John B. Lacson College
June 1998, COOKERY I John B. Lacson Foundation Seaman Training Centre Iloilo, Philippines
April 1998, DECK WATCH KEEPING COURSE, Human Resource Development Centre Maritime Training Council Philippines
April 1998, STEWARDSHIP, Iloilo Maritime Academy, Philippines
April 1998, STEWARDSHIP, Nena’s Manokan and Restaurant Iloilo, Philippines
DETAILED PROFESSIONAL EXPERIENCE:
March 2009- May 2020 –Denaster General Trading LLC UAE (Merchandising / Sales Staff and Location Incharge)
2009-Sales Associate in Virgin MOE gift wrapping and selling DIY gift items, cd and card for Birthday, DVD for Kids and for Fitness.
2010-Sales Promoter in Dubai Duty Free selling cd for learning languages and DVD for fitness
2011-Sales Associate in charged on newly open kiosk at IBN Battuta.
2012-Admin.Asst. OFFICE (6 months)
2012-Sales Executive Virgin multiple shop location in charge for merchandising and (with 2 promoters.)
2013-Sales and Merchandising Supervisor Incharge on all Landside location Dubai and Abu Dhabi Virgin, toys store and Hamleys (with 7 promoters)
2016-Sales and Retail Supervisor ADDITIONAL locations to look after Harvey Nichols, Bloomingdales, Toys R Us, Baby shop, Emax, Flamingo and Sharaf DG. (with 15 promoters)
2019- Sales and Retail Supervisor at a new shop Incharge at Wafi -Studio collection, and later 2 more new kiosk at The Dubai Mall (with 20 promoters).
July 2008 – November 2008 CSR –RSI Philippines(in-house-Outbound call centre)
Handles Australian Account Canada.
Provided customer intervention/ resolution, in telephony and customer care.
Reduced employee turnovers introduced two-way communication and spearheaded the implementation of employee (health) benefits.
Nov. 2007- July 2008 CSR – Parallel Corporation Philippines B2b (business to business USA)
Nov-Jan 2008 Handles Financial Account (selling independent audit services) U.S.A. only
Jan-April 2008 B2C (business to consumer) Satellite Dish, Selling Dish network for U.S.A. only.
April-July 2008 selling B2B (business to business) cleaning services, for U.S.A. and Canada.
July 2007-Oct. 2007 –Enumerator: National Statistics Office. Philippines
Obtain comprehensive data on the size of the population and its geographical distribution.
Gather data on the population condition in terms of age, sex, and marital status.
Obtain information in the characteristics of district which will be used as basis for urban-rural classification.
October 2006-February 2007 CSR –Parlance System Inc. Mandurriao Iloilo, Philippines (in bound Call centre USA)
Accurately provided answer and information on the first call, establishing long term customer relations.
Take care of sales and customer services call relating and providing entertainment services and Billing.
Provide value on every call, one and done.
January 2004-March 2006- Unit Sales Agent (booking/extract), GESTRA Corporation Mandurriao, Iloilo City, Philippines.
Manage local contact for marketing through field duties.
Prepare weekly report on sales. Training, motivation and supervision of full time and part time inside sales staff.
Supervised installation of plant materials to new client and replacements with existing customer.
February 2001- December 2002- Kitchen Crew, Chowking Food Corporation (assigned in three branches) Iloilo City, Philippines.
Ensure meal requirements are prepared according to standard recipes and weight portion that adhere to food specification.
Maintain and follows highest standard of hygiene and sanitation in the kitchen premises.
Maintain positive and cooperative working relationships with dining and kitchens as well as all other restaurants department.
September 1999- January 2001- Sales /Independent Distributor, Forever Living Products Philippines
Represent one or several manufacturers or wholesale distributors by selling one product or a complementary line of products.
Demonstrate the products and advice clients on how using these products can reduce costs and increase sales.
Spend much of the time travelling to and visiting with the prospective buyers and current clients.
Discuss the client’s needs and suggest how their merchandise or services can meet those needs.
Show samples or catalogues that describe items their company stocks and inform customers about prices, availability, and ways in which their products can save money and boost productivity.
Read about new and existing products and monitor the sales, prices, and products of the competitors.
October 1998-June 1999- McGill Foods Industries, Inc. (McDonald’s Iloilo Atrium) Philippines
Making sure that the products are properly prepared and cooked according to its international standard.
Representing the company in a way we should be to our valued customer and to the mother company.
I hereby certify that the above information are true and correct to the best of my knowledge.