Office Back

RAJLAXMI THIRUVALLUAR

E-Mail: adh47d@r.postjobfree.com Contact: +91-998*******

Objective

To succeed in an environment of growth and excellence and earn a job which provides me job satisfaction and self development and help me achieve personal as well as organization goals. Experience Chronology

From 1st July,17 till date Balaji Plastics, Mumbai Designation-Administrative Executive Roles & Responsibilities

● Specialization in handling back office operations, inter-office correspondence, confidential mails with the customers, quotations, monthly billing, cheques, etc.

● Upkeep of office administrative facilities and ensure availability of daily miscellaneous requirements to provide harmonious work culture to employees.

● Coordinate with customers to provide customized products according to their requirement.

● Liaising with customers regarding prices and invoicing them for the jobs completed. From 20th June,16 to 30th Sept,16 and from 1st May,17 to 19th June,17 Anchorcert Analytical India Pvt. Ltd., Mumbai Designation -Admin Executive Roles & Responsibilities

● Handling enquiries from prospective hallmarking customers concerning the hallmarking regulations.

● Solving customer’s complaints and issues via email, telephone and recording on Business Management System.

● Support Managing Director with Sales and account administration as required for hallmarking and laser marking.

● Maintaining online transaction of Seepz NSDL system in/out of goods transferred between ACI to the vendor.

From January’14 to June’16 Suren Enterprise, Mumbai Designation - Admin Executive Roles & Responsibilities

● Specialization in handling back office operations, inter-office correspondence, confidential mails, quotations, monthly billing, cheques, etc.

● Liasioning and coordinating with various departments within the corporate office and clients.

● Preparation and Execution of Forex (Cash and Remittances), NEFT (National Electronic Fund Transfer), RTGS (Real Time Gross Settlement).

● Preparation of purchasing, transmission, redemption and death claim procedures for Mutual Funds.

July 13 to Dec 13 ICICI Bank, Mumbai Designation- Phone Banking Officer Roles & Responsibilities

● Handling Customer Queries and Providing Information as per Defined Standards.

● Effective Redressal of all Customer Complaints and Providing Solutions/escalating Problems.

● Educating Customers About Bank's other Products and Services (cross Selling).

● Generating Leads and Passing Them to the Concerned Department.

● Improve Efficiency as per Interactions and Feedback Received. Academic

PGDM DLP from Welingkar Institute, Matunga in 2015 with 58 %.

B.M.S. from M.M.P Shah College, Matunga, SNDT Women’s University in 2013 with 71%.

HSC from Vani Vidyalaya Jr College of Commerce and Science, Maharashtra State Board in 2010 with 63%.

SSC from Vani Vidyalaya High School, Maharashtra State Board in 2008 with 61%. Personal Details

Date of Birth : 10th March, 1993

Marital Status : Married

Present Address : 503/5, Satkar Tower, Sakharam Nagar, Chinchpada Road, Katemanivali, Kalyan East, Thane - 421306

Languages known : English, Hindi, Marathi and Tamil.

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