Mario Robles

Oxnard CA 805-***-**** adh3wg@r.postjobfree.com

HIGHLIGHTS

Driven professional that is highly motivated, result oriented, and passionate with focused approach to develop business, configuration management, and logistic strategies to help the organization to achieve their objectives. Pursuing a career where I can use my education and experience in business to help the organization succeed.

EDUCATION

California Lutheran University, Thousand Oaks, CA - Master of Business Administration May 2020

California Lutheran University, Thousand Oaks, CA - Bachelor of Science in Business Management May 2018

PROFESSIONAL EXPERIENCE

Synectic Solutions Inc.; Oxnard, CA, 93033

Configuration Analyst / Business Analyst February 2019 - Present

Organized and contributed to contract proposals overviews

Created cost estimates using historical wage rates, current wage rates, travel, and other direct costs

Researched future contract opportunities and developed gateway reviews for the CEO and business development team

Conducted competitive pricing analysis

Reached out to potential partners to team for joint ventures

Developed estimated FTE for contract proposals based on the estimated hours allocated to each position and dependent on each task

Researched future contract opportunities using government resources such as SeaPort and GovWin

Conducted a gap analysis on data between EXMIS and CDMD-OA using Tableau

Developed oral presentations to management on findings of the gap analysis and recommended the steps necessary for improvement between EXMIS and CDMD-OA

Prepared charts, graphs, and calculations on the findings from the data that was analyzed

Conducted a gap analysis of lower APL’s to Haystack Gold within CDMD-OA to discover the variances

Developed strategies on how to perform the gap analysis that would be efficient and tasked the rest of the team to conduct thus strategy

Created a Hierarchical structure to develop the current parts to Lower Allowance Parts List(APL) and the different parent APL’s

Developed a configuration management audit check list that included questions on: Configuration Management and Planning, Configuration Validation, Configuration Identification, Configuration Control, and Configuration Status Accounting

Experience in using EXMIS to locate assets and extract information

Assisted Configuration Managers conduct Configuration Validation Audits

Conducted Engineering Change Proposal Audits

Participated in FIP/FIAR inventory in various commands as the lead technician

Wells Fargo; Oxnard, CA, 93033

Personal Banker / CSSR /Teller August 2014 – February 2018

Built lifelong relationships with customers, both consumers and small businesses.

Met with and interviewed clients to understand what’s important to them and how Wells Fargo can help meet their financial needs.

Developed strong relationships with other Wells Fargo partners that enabled them to introduce customers to specialists who can assist with specific financial needs.

Developed, expanded portfolios, and maintained effective business relationships for customers

Helped customers meet their financial goals by providing different credit products, offering various loans, and credit cards.

Used product information systems to research which products would best fit for a specific customer

Pulled daily branch Customer Experience reports using a variety information systems

Assessed clients’ financial situations to develop strategic financial planning solutions.

Continued education on current banking products and services through Business Advocate program which focused on helping business customers improve cash flow, increase profits, and help them grow their business.

Tommy Hilfiger; Camarillo, CA, 93010

Sales Associate August 2011 – August 2014

Helped enhance customers experience throughout the store by asking questions and helping customers find what they were looking for and showing them the current promotions

Used POS systems to complete transactions

Extracted data from POS systems to update daily sales and manage inventory

Replenished the sales floor by managing inventory

Distributed reports detailing inventory, trends and sales to management.

Held cashier duties and managed cash limits to minimize discrepancies

Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.

Assigned work to team members based on company needs, personal strengths and job knowledge.

Completed scheduled inventory counts and supply audits.

AWARDS

2019 - Employee of The Quarter – Synectic Solution Incorporation

2017 - Quarterly Recognition for Service - Wells Fargo

2015 - Annual Recognition for Service - Wells Fargo

2015 - Quarterly Recognition for Service - Wells Fargo

CERTIFICATIONS AND SKILLS

Certifications

Configuration Management Certification

Languages

English - Proficient in speaking, writing, and typing.

Spanish - Proficient in speaking, writing, and typing.

Computer skills

PC literate in using Microsoft Word, PowerPoint, and Excel.

Proficient in submitting credit applications on Store Vision Platform

Proficient in processing transactions on Store Vision Teller

Other Skills

Expert in Trusts, Estates, and Business banking.

Team leadership, training, development and team motivation skills.

Communication

Ability to Work Under Pressure

Decision Making

Time Management

Self-Motivated

Conflict Resolution

Leadership

Adaptability

Familiar with Tableau

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