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Social Media Resources Manager

Durban, KwaZulu-Natal, South Africa
November 24, 2020

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Curriculum Vitae


Maphumulo Ayanda

E-mail address:

Cellphone Number: 062*******


Surname : Maphumulo

First Names : Ayanda

Date of birth : 30 November 1993

Gender : Female

Criminal offence : None

Driving license : C1/Code 10

Language ability : English, IsiZulu, and IsiXhosa

Physical Address : 6244 Phase 4 France




High school attended : Silver Heights High School

Year of Matriculation : 2011

Subject passed : Certificate attached


Name of institution : Durban University of Technology

Qualification : ND: Public Relations Management

Subject passed : Statement of results attached


Name of institution : ICESA Education City Campus

Qualification : Office Administration and Computer Literacy

Subject passed : Certificate attached


Employer 1 : Save Hyper

Position held : Switchboard operator/ Cashier

Location : Pietermaritzburg, Victoria Road

Date of Engagement : 01 April 2018- 01 April 2020

Summary of duties performed

Quoting and invoicing

Processing payments

Phone customers for sales (telesales)

Reception and switchboard management

Employer 2 : The witness/ KZN Local news

Position Held : Sales Assistant /Promoter for the 2018 witness Garden Show.

Employer 3 : Lastrea trading’s

Position held : Cashier

Location : Cato Ridge

Date of Engagement : 01/01/2015 – 31/12/2017

Summary of duties performed

Responsible for counting daily takings and prepare for banking.

Handling and protecting confidential sensitive data with integrity.

Ensure all Customer queries are attended to and resolved.

Establish, maintain and improve positive and constructive work relationships with the customer.

Deliver first time right service excellence.

Occasionally responsible for store security.

Employer 4 : The Key Ministry International

Nature of position Held : Public Relations Practitioner Trainee

/ Administration Assistant.

Location : Pietermaritzburg, KwaZulu Natal Province

Date of Engagement : 05 January 2015 - 5 December 2015

Summary of duties performed

Orders and received stationery and packed it accordantly.

Keeping accurate records data gathered and good filling system

Develop and produce media related and media liaison management support services.

Involved in organizing event and preparing reports concerning those events

Website updating with relevant content and on social media platforms such as Facebook and Twitter.

Develop and implement corporate publications and distribution plans


Knowledge of the Public service Act and Regulations1999 and Occupational Safety and Health Act 1984.

Knowledge of good governance and Botho Pele Principle.

Comprehensive knowledge of Microsoft applications, Including Word, Outlook, explorer and PowerPoint.

Ability to provide solutions to logistical problems.

Ability to learn new computerized systems and procedures.

Excellent liaison skills and flexible to work in a changing, fast- paced environment.

Ability to offer operational support and multitask.

Photographic skills.

Influencing skills, Presentation skills, Communication skills (verbal and written) and Feedback skills

Employer 5 : Golden Horse Casino canteen

Location : Pietermaritzburg, KwaZulu Natal Province

Date of Engagement : 05/01/2012 – 30/06/2014

Position Held : Canteen Supervisor

Summary of Duties Performed

Managed the operations of the canteen

Organizing the inventory, storage and distribution of foodstuff and supplies.

Delegating tasks and supervising canteen staff ensuring that the Canteen is a safe and hygienic place to work.


Employer 1

Name : Save Hyper

Telephone Number : O33 394 9027

Employer 2

Name : Desire Brewer

Occupation : Human Resources Manager

Telephone Number : 033-*******

Email Address :

Employer 3

Name : Mr. Naidoo

Relationship : Employer

Contact number : 083*******

Employer 4

Name : Founder director Rev. Samson Matabaro

Relationship : Employer

Telephone Number : 033-***-****

Mobile Number : 076*******

Employer 5

Name : Mrs. J. Zulu

Contact number : 076*******

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