Ashley Smoots
Apt ***
Houston, Tx 77084
cell: 832-***-****
E-mail: adh365@r.postjobfree.com
Summary: orgainzed and flexible assistant/representative with 7 years of experience in clinic/hospital and jail settings working with inpatient/outpatient admissions, registration, data entry and customer service. strong ability to communicate clearly and effectively to patients and staff. able to work in hostile and stressful enviornment. seeking a position of increased responsibility as well as fast-paced.
Education
Douglas MacArthur Senior High School (2005-2009)
Cumlaude; Diploma
Lamar University (2009-2014)
Bachelors in Science Kinesiology Exercise Science & Fitness Managemen
Work Experience
Harris County Clerk Office(Sept 2020-Nov 2020)
Data Entry Clerk 2020 Presidential Election
Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost
Harris County Sheriff’s Office (April 2016-Present)
Classification/Medical Detention Officer
Obtains demographic and financial information from patient. Enters information in computer system with a high degree of accuracy.
May schedule patient appointments and enter required information in the computer system in an accurate and timely manner.
Explains all required forms to the patient or guarantor and obtains the necessary signatures.
Ensures medical necessity compliance by obtaining necessary data, reviewing Compliance System, communicating information to patient or guarantor and obtaining necessary signatures.
Communicates in an effective and professional manner with Physicians, Care Management, ancillary departments, nursing units, physicians’ office staff, insurance companies, as well as patients and their families (all Patient Access customers). Completes thorough and accurate documentation.
Adheres to all HCSO jail policies, procedures, and standards, within budgetary specifications, including time management, supply management, productivity, and accuracy of practice.
Performs other duties as assigned
TCOLE certified.
CPR certified.
Tear Gas certified.
IPS Pain Specialist (May 2014- March 2016)
Patient Intake Specialist
Responsible for completing registration, admission and insurance verification of all inpatients and outpatients.
Excellent customer service and ensure that accurate information is collected.
Informs patients and assures they are aware of their rights as determined by HIPAA regulations and policy guidelines.
Ensure all accounts contain comprehensive and accurate data to provide for timely billing and optimal reimbursement.
Collect patient vitals and prepare patients for the reason of visit.
Correctly receives, process and assures proper identification of specimens.
Evaluate specimen integrity and notify appropriate personnel of unacceptable specimens.
Perform laboratory order entry and specimen receiving functions.
Assign specific computer generated identification numbers, checks for accuracy and records all items processed.
City of Beaumont Health Department (August 2011 May 2014)
Front Desk Medical Assistant
Responsible for obtaining and inputting accurate demographic and insurance information, on the Hospital Information System (HIS) on patients, presenting at the various entry points
effective communication skills, promoting excellent customer service in every interaction.
Competency requirements for computer entry, as well as, insurance procedures will be maintained.
Performs cashiering functions, ensuring that all hospital accounts are secure, through the collection of the required co-pay, deductibles and co-insurance.
Perform the medical necessity check, to ensure compliance with Medicare guidelines
EMR/EHR experience
Lamar University Recreational Center (December 2010 – 2014)
Recreational Assistant/Intern/Director of Operations
• Work along with Operations Manager to help manage all activities held within the facility
• Responsible for ordering venue office supplies
• Negotiate prices for office supplies and maintain positive relationship with vendors
• Liaison with service maintenance companies for all office equipment
• Handle all mail service requests for UPS, Federal Express and US Postal Service
• May assist with other functions such as data entry and other clerical duties as requested
• Managing and supervising organized sporting/clubs activities which take place on site.
• Provide reception and administrative support and generally assist in the day to day running of the center
• Undertake within the Sports Centre, a range of duties as part of a team under the general direction of the Sports Centre Manager.
•Assists with presentations, operation plans, staffing plans, tracking spreadsheets, organizational charts, and other needs for special projects for sections across the respective Districts.
•Assists and backs up administrative personnel.
•Performs routine and as-directed personal property inventories, maintains and updates inventory control systems.
•Compiles information for the Monthly Performance Report and submits report to the Director of Operations.
•Will complete any other special assignments as they relate to the administrative and clerical support of the Customer’s mission and programs.
•Coordinate Director/Executive Manager schedule, daily calendar of meetings, events, etc.
•Liaison between staff and Director
•Answers a high volume of calls in an efficient and professional manner and screening calls as required.
•Direct callers to the appropriate personnel and performs follow-up calls and correspondence