Store Manager Sales

ETHAN CAMERON

**** ******* **** ******* *****, Ar 72753 479-***-**** ***************@*****.*** OBJECTIVE

Diligent, reliable, and highly motivated employee seeking to obtain new prospects that will align with my professional experience. Pursuing opportunities to learn a new trade that can become a life-long career. Eager to expand my skill set and build upon my strong customer service.

SKILLS AND PROFICIENCIES

• Military Experience • Results-Driven

• Leadership & Management • Strong Customer Service

• Master New Skills Quickly

• Extremely Reliable

• Collaboration & Teamwork

• Solid Work Ethic

EXPERIENCE

Parts Advisor, Superior Nissan Feb 2020 – Present, Fayetteville, Ar

• Manage store operations and delivered excellent customer service to build customer loyalty and retention.

• Implement sales promotions for specific automotive parts lines.

• Works closely with department managers to create cross-sales opportunities.

• Finalize quotes price of automobile parts before sending to customers.

• Develops, enforces, and monitors guidelines for working with customers to maintain high levels of customers satisfaction and loyalty.

• Manages parts inventory and protects company assets by improving inventory management.

• Fulfills customer requests for specialty and hard-to-find items. Parts Advisor, Summit Truck Group Sept 2019 – Feb 2020, Lowell, Ar

• Participate in the development and maintenance of improvement processes.

• Ensured parts are correctly checked against delivery notes.

• Prepared and maintained records and reports on inventory; assisted with parts inventory.

• Excellent communication skills and customer service skills either face-to-face or by telephone.

• Coordinate activities to ensure that correct part was identified, obtained, and delivered in a timely manner as agreed. Store Manager, O’Reilly Auto Parts June 2017 - Sept 2019, Prairie Grove, Ar

• Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.

• Taught employees how to connect with customers, build trust, and independently handle routine concerns.

• Evaluated store associates regularly to spot and develop new leadership talent.

• Set clear performance expectations for employees and implemented improvement plans to help each reach targets.

• Monitored team safety and protected employees from harm with strict requirements over equipment use, chemicals handling, and other areas of concern.

• Encouraged team-oriented culture with common sales, service, and productivity goals.

• Implemented strong loss prevention strategies to effectively reduce shrinkage through better theft controls.

• Held team accountable to policies and procedures with regular monitoring and worked diligently to bring lagging employees up to standards.

Infantryman (11B), United States Army May 2016 – Apr 2017, Fort Carson, CO

• Employed machine guns and anti-armor weapons in defensive and offensive ground combat.

• Helped mobilize weapons and vehicles to support troops and meet field mission objectives.

• Kept weapons such as rifles, machine guns, and mines in top condition for effective combat use. EDUCATION

High School Diploma

West Fork High School – West Fork, Ar

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