Business Management Professional

Susie Ivezaj ***** Anna Court, Shelby Twp., MI ***15

*****.******@*****.*** 586-***-****

Professional Experience

GraMedica, Macomb, MI 2015 - Present

Corporate Coordinator /Training & Events Manager

Responsible for planning, organizing, implementing and analyzing all corporate Trade shows training seminars & yearly symposiums globally. Collect data and research for risk assessment and ROI statistics. Assist Sales and Marketing team in lead development and distribution. Management of corporate calendars and all corporate travel.

Web Marketing Experts, Sydney, NSW Australia 2013-2014

Marketing Manager

Provided successful client marketing campaigns based on industry and budget needs for this Australian leader in online marketing. Conducted market research on industries of interest including industry type, geographical area and online competitive landscape.

Wireless Anywhere, St. Leonard’s, NSW Australia 2011 to 2013

Business Support Lead

Delivered administrative, customer service, marketing bulletins, and sales incentive releases as lead support for 27 Australian dealers and 5 Australian State managers for this Vodafone Distribution Management Partner (DMP). Maintained up-to-date customer service with client, increased sales with upgraded accounts and new client growth. Teamed with administrative and sales staff to track and report on project progress through to delivery.

Vodafone Australia, Chatswood, NSW Australia 2010-2011

Sales Support / QA Leader

Promoted to Quality Assurance Leader for the world’s largest telecommunications company, after uncovering and resolving sales documentation incompliance. Redesigned documents and procedures to ensure compliance on new sales orders. Built trusted interpersonal credit team relationships and customer relationships. Interacted with team to streamline credit line approval process for new sales. Took individualized look at each case, started provisioning process, ran credit checks and resolved issues.

Atheneum Suite Hotel, Detroit, MI 2008 to 2010

Sales Manager / Coordinator

Developed and utilized viral marketing, facility tours by media/industry figures, and website/promotional content to drive new business and meet revenue goals. Led sales activities for the hotel’s entertainment including cold calling for prospective business and managing existing accounts. Planned, coordinated, and executed numerous successful corporate and non-corporate events managing invoicing, receiving payment, conducting surveys, and working with outside vendors to ensure events exceeded client expectations.

Educational Background

Rochester University, Rochester, MI

Bachelor of Science – Business Administration Degree

~Management Major –

Technology Skills

MS Office,Salesforce, Everest, Germane

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