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Front Desk Manager

Location:
Englewood, CO
Posted:
November 23, 2020

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Resume:

Kevin C. Jones

**** *. ******** *********, ** 303-***-****. adh2st@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Operations and revenue management skills.

Directing housekeeping and Front Desk staff members in their jobs, ensuring their duties are accomplished in a timely and orderly manner.

Hire or screen and train staff members, front desk and Housekeeping. Software: MS Office Suite- Word, Excel, Powerpoint, OnQ Front Desk and R&I, WynGuest. Blueghost commercial holdings LLC

President

Coordinating family business. Researching and buying stocks. Analyzing market activity for future gains. Suggesting future investment opportunities to the board of directors. Act as fiduciary for 9 people.

Blueline D LLC

Owner

I own two ecommerce stores under Blueline D and also maintain a commercial holdings account.

Hampton Inn Front office manager Highlands Ranch CO 2019 - Asst. Exec. Housekeeper

Responsible for efficient workings of the front desk including guest relations, problem resolution, ordering, invoicing, corporate reporting, staff hiring and discipline. Major guest presence at the front desk. Act as executive housekeeper, creating housekeepers boards, checking rooms ensuring all rooms are up to satndard.

Staybridge Suites Executive Housekeeper Littleton, CO 2118-2018 Responsible for the entire Housekeeping department. Ensuring each room is up to standard. Ordering within a budget. Guest relations and team building. Homewood Suites Assistant General Manager Denver, CO 2014 - Front Desk Manager

Weekend Manager

Executive Housekeeper

Responsible for all Front Desk activities, Trained new FD agents, Rooms division and F&B budget and overall performance.

I prepare the daily work schedule and assigns housekeepers to different tasks depending on the hotel requirements for the day. Supervise housekeepers in their duties and ensure that they perform to the prescribed hotel standards. I inspect numerous rooms daily to ensure exacting standards and check that all public areas within the hotel are clean and orderly. As AGM. Oversaw all Front Office operations, Set and maintained a high level of guest service. Also responsible for fostering team spirit among the housekeepers and front desk staff directing them toward achieving guest satisfaction.

Rocky Mountain Service Systems Janitorial Manager Denver, CO 2016 – 2016 Part time Contract position. - Janitorial Manager

Responsible for janitorial services for multiple properties. Supervise work activities of janitorial personnel in commercial establishments. Assign duties, inspect work, and investigate complaints regarding janitorial services and take corrective action. Ordered janitorial supplies and equipment, took periodic inventories, screened applicants, trained new employees, and recommended dismissals.

Colorado Athletic Club- Housekeeping Supervisor Denver, CO 2013-2014 Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive areas within the facility. Assign duties, inspect work, and investigate complaints regarding housekeeping service and equipment and take corrective action. Healthcare Services Group - Account Manager, Denver, CO 2011 –2013 Managed housekeeping and laundry in nursing homes. Ordered equipment and supplies. Maintained a budget, supervised employee timekeeping. Training and motivating employees. . Independent Contractor for School District of Englewood Denver, CO 2007 – 2012 Development and retail sales of computer software. Billing, accounts receivable and payable. Responsible for ongoing customer service.

EDUCATION

Cornell University Advanced Hotel Revenue Management 2016 Kent State University Applied Science 1991 - 1995



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