Social Media Manager
Resume:
Brianna Jones
**************@*************.***
Columbus, Georgia
OBJECTIVE: Ambitious Bachelor of Communication with high aspirations of Seeking an opportunity to harness skills and experiences to be an asset to a company as their media specialist or producer.
EDUCATION: Columbus State University
Bachelor of Mass Communication
Columbus, Georgia
Graduation Date: May 2019
SKILLS:
●3+ years of proficient use in excel
●7+ years of proficient use of DSLR, 4K, and canon cameras
●5+ years of customer Service
●2+ years of Adobe Photo Shop
●Demonstrated presentation skills
●4+ years in proficient use of Final Cut Pro
●7+ years of proficient use of Adobe Premiere
WORK EXPERIENCE
TSYS, Columbus, Georgia September 2019- present
Customer Service Representative
• Handle 50-75 calls a day, dealing with the maintenance of customer credit card accounts.
• Recognized for actively listening and successfully assisting the customer.
• Enforces retention plan to ensure customers get the best services and opportunities with their account.
Hamilton Relay, Columbus, Georgia February 2019-September 2019
Captel Assistant
●Worked with over 500 calls per week
●Caption Telephone Calls for deaf and hearing impaired customers
●Ensure calls are verbatim and accurate for the customers
Mcdonalds, Columbus, Georgia December 2014- February 2019
Shift Manager
●Worked with over 300 customers per day
●Assisted over 20 customers a day with store related needs
●Recognized for being an all around employee
●Stocked, Trained new employees
CAMPUS INVOLVEMENT:
Collegiate Women of CSU Fall 2018-Spring 2019
●Served as general member of promotions team
●Creates flyers and social media posts to promote events and programs
REFERENCES:
●Valeseia Goodwin, Deputy City Manager, 1st Vice President of Columbus Delta Sigma Theta, Inc Alumnae Chapter, 2906 Lansing Avenue, Columbus, GA, 31907, 706-***-****
●Bishop Tony Banks, Pastor, Life Changing Church, 4605 Langdon Street, Columbus, GA 31907
●Mrs. Connie Williams, Director Telecommunications, Albany State University, 504 College Drive, Albany, GA, 31705, 229-***-****
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