Director of Operations / General Manager

Brandon J. Knepp

**** ***** **** ***********, ** 48895

517-***-**** adh2m2@r.postjobfree.com

Objective: To utilize my years and experience of transportation logistics, human resources, safety, and operations, combined with continued education to make an impact in an operational logistics, transportation, or manufacturing setting.

Professional Experience

Dean Trailways, Lansing, MI

General Manager June 2019 - Present

Manage P&L.

Increased sales YOY 13.2%

Develop strategic plans, execute, and monitor.

Coordinates business operations.

Identifies new business opportunities to improve revenue.

Develops short- and long-term growth strategies.

Sets sales targets for company growth and monitors progress through performance plans and KPI’s.

Developed and Implemented COVID-19 protocols for company.

Forecasted and right-sized my division due to COVID-19.

Dean Transportation, Lansing, MI

Regional Operations Manager January 2018-June 2019

Corporate / Regional Support and Supervision

Direct liaison for Quality Control and Special Request

Manage 5 locations - 15 supervisors - 300-350 Drivers

Manage Employer / Employee relationships

Manage all disciplinary matters

Manage new contracts in my region

Precision Motor Transport Group, LLC Okemos, MI

Operations / Safety and Claims Manager February 2013-January 2018

Manage day-to-day operations for the entire fleet and operations department – 275 Tractor/Trailers

Managed scheduled and expedited services/deliveries

Supervise Safety department including personnel and budget

Supervise all recruiting efforts including budget, marketing, training, and new hire orientation

Main contact with insurance company on all claims over $25,000, Directly process claims under $25,000

Supervise monthly and quarterly countermeasure programs to ensure all employees following safety procedures as outlined by company, OSHA, and DOT guidelines

Lower Federal Motor Carrier Safety Administration (FMCSA) scores for Hours of Service by 30-50%

Implemented driver retention program to reduce turnover by over 9% annually

Fleet Maintenance/Breakdown Manager January 2012- January 2013

Manage 275 Tractor/Trailer fleet maintenance schedule

Manage procurement of all parts for tractor/trailer fleet and reduce parts cost 20% YOY

Manage $14 million dollar budget for maintenance department

Communicate daily with eight shipping terminals from North East to Mid-West to ensure parts arrive timely

Supervise new equipment procurement to lower cost per mile 17%

Manage multiple maintenance facilities

Logistics Analyst July 2006- January 2012

Education

Lawrence Technological University Graduated May 2015

Master of Business Administration (MBA) Focus on Logistics and Operations Management – 3.86 GPA

Northwood University Graduated May 2010

Bachelor of Business Administration Management (BBA) -Cum Laud – 3.64 GPA

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