IRIS SANCHEZ
Mobile Phone: 646-***-**** Linkedin: https://www.linkedin.com/in/isanchez2008 Email: adh2ia@r.postjobfree.com SUMMARY
• High performance professional with a proven track record of accomplishment in software development and program
• management within top tier technology and financial organizations
• Proven track record as an Agile Coach, Program/Project Manager with years of expertise leading and managing large
• complex enterprise-level projects in Waterfall, Agile, Scrum, Kanban project frameworks
• Lead multi-disciplinary teams up to 40+ people
• Demonstrated ability to build strong relationships and shape team behavior through team building
• Effective use of collaboration to drive product design, ensuring successful project delivery
• Multilingual manager, adept at communicating effectively to all levels of organization
• Exposure to enterprise wide initiatives related to Risk, Compliance and Security EXPERTISE
· Agile Transformation/Agile Coach
· Agile Delivery
· Program/Project Management
CERTIFICATIONS
· Certified Scrum Master (CSM)
· Certified Agile Coach (ICP-ACC)
TECHNICAL SKILLS
Software/Tools: MS Office Suite, Visio, SharePoint, Frameworks: Scrum, Kanban, Waterfall, SAFe
Project Management: Jira, Confluence,, Project, Mural PROFESSIONAL EXPERIENCE
Consulting Services
Morgan Stanley, Consultant Agile Coach, NY 2/2020 to 7/2020
● Global top-down agile transformation for a large financial institution
● Worked with the Wealth Management department to set up a Program for Authentication & Security while using a Spotify proprietary model
● Focus
Worked closely with Program leader to set up a new program and portfolio while coaching them into best practices for teams, training, KPIs, roadmaps and release planning
Set up program level ceremonies,
Spark conversations to incorporate DevOps tools to ground an agile model
Redefined Chapters and Tribes structures
Mentored entire PO team and a very reluctant Product Owner on how to set up roadmaps & story mapping in prep for Big Room Planning
Assessed team maturity and offered recommendations to improve dynamics and hosted educational workshops
Introduced active planning for Dev Ops, repository and QA Automation Goldman Sachs, Consultant SM/ Agile Coach, NY 5 /2019 to 12/2019
● Global top-down agile implementation of a new business venture within a large financial institution
● Focus
Worked hands-on with 6 global teams (Cloud Eng) to build an agile foundation and level 1 maturity; this includes implementing all ceremonies and ensures teams fall into a cadence for Scrum & Kanban framework
Prepare teams for P1 (SAFe) release planning every 6 weeks
Worked with Product and Program team on refining the value stream mapping
Worked with top leadership to create tech a road map that addresses’ both value stream and (AWS) cloud platform growth;
Managed team workloads and deliverables for new business launch, including off-premise to cloud delivery, payment rails, risk, & compliance, APIs and payment gateways, monitoring and security Fidelity Investments Consultant, Agile Coach 8/2018 – 3/2019
● Top down agile transformation of the firm’ s Risk teams as the organization moves to a Spotify model
● Focus
Coached teams to improve the effectiveness of their ceremonies (standups, planning, grooming, sprint review retrospectives, demos, release planning, etc. Trained teams in best practices
Partnered with the PMO to measure team maturity and adaption ; scaling models
Advised the leadership on the benefits of release planning, strategic planning, technology roadmap, QA automation and continuous integration process’ to support an iterative model
Mentored POs effective story creation, slicing functionality, roadmaps & story mapping
Coached PMO staff on release planning and enterprise (dev ops) tools JPMChase, Consultant Agile Project Manager, NY 3/ 2018 to 8/2018
● Worked with various teams on deliverables for a new digital banking layer that integrates JPMorgan Securities, Chase Private Banking and Chase.com. The program offers a SDI options for clients (You Invest)
● Focus
Duties include playing the Scrum Master role with core Onboarding team and partners; ensuring delivery for new product launch Collaborated on release plan for next P1
Coached team to become more agile and increase their efficiency and quality
● This was a transitional role for the department
Bank of America, Consultant ADL Agile Coach, NY 1/2017 to 1/ 2018
● Kanban and Scrum (re) kick-off for legacy ML teams
● Focus
Coached 5 teams from the inside as a SM to the successful delivery of new development while using an agile (Kanban, Scrum) delivery model for Mainframe & distributed systems (.Net, Java, JavaScript, Angular)
Coached teams to become self-organizing & improve their development processes in teams/QTPs
Used various maturity models assess teams and draft recommendations for the Managing Director
Product managed a new tools to improve the resourcing allocation and grooming activities MasterCard International, Director, Sr. Scrum Master, NY 1/2015 – 7/2016
● Lead for MasterCard Open API team as they developed a number of features (digital and tokenization projects) on the legacy platform and plan to build their next generation platform
● Kicked off a Scrum practice which included re-training staffers and instituted all scrum ceremonies in preparation for a SAFe roll-out
● Lead coordination efforts with enterprise teams (Audit, eng. Security, PCI, PCII & Crypto)
● Worked closely with Product Owners and stakeholders on backlog grooming and prioritization
● Developed and tracked key project metrics for senior management (burn down, velocity, completion rate)
● Participated in budgeting reviews with PMO; provided monthly forecasts & actuals
● Collaborated in hosting FinTech events sponsored by MC (Masters of Code in London, Mexico, SFO, STL and NY) MacMillan Publishing Higher Edu., Consultant Agile Coach 3/ 2014 -9/ 2014
● Top down agile transformation of the organization’s higher educational division to a simple Scrum framework
● Focus
Trained scrum teams and implemented all ceremonies (planning, grooming, sprint review retrospectives, demos, release planning, etc.)
Implemented technical process for a good QA practice to support delivery
Advised the CTO and PMO Head on the best practices, strategic planning, technology roadmap.
Performed team assessments and organizational assessments and drafted recommendations for enterprise solutions including QA Automation and continuous integration process’ to support an iterative model
Partnered with the PMO to measure team maturity and the Program adoption at the end of the contract AIG, Consultant Program Manager GIU, NY 7/2012 – 11/2013
● This Program is an enterprise level program going across all lines of the AIG business with a $50M+ budget monitored closely by C level executives and federal regulators. This Program supported a global transformation of data centers, including regional consolidation and server farms refresh. Waterfall was the framework used to execute this program
● Focus
General Program oversight for metrics and communications
Harvest draft to validate progress, identified risks and resources. Draft mitigation strategies to ensure delivery timelines.
General oversight of the change management process. (CR)
Provided analytics to forecast demand and resources constraints
Assisted the program director for Global Decommission in developed a new program for decommissioning (globally)
equipment post data center closures
Google, Inc., Technical Program Manager, NY 3/2008 – 1/2012
● Products: Google Checkout Wallet; Project Manager and Junior Product Owner Google Health Mobile; Product/ Project Manager Google.org ; Scrum Master for Digital ads products ( DFP, DE, DFA)
● Focus
Implemented and matured ceremonies (planning, retrospectives, backlog grooming, stand ups, SoS, reviews &; demos) for Ad teams
Worked on fostering a team mentality; increased collaboration, knowledge transfers and communication
Created scenarios to increase for cross team pollination, and used as pair programming techniques to accelerate ramp up
Enforced JUnits and QA automation tests for all new stories for Ad teams
Worked on key mobile initiatives for ads (Android and Blackberry) on DE Ad platform
Collaborated with product management and customer service teams to develop a roadmap and align developers.
Responsible for updating the Compliance documentation for the Google Checkout/Wallet
Drafted the Business Continuity Plan. Aligned plan with the DRII and (UK) BS2599-2 standards for Google Checkout
Responded to banking, state, federal regulators and auditors requests via mail and/or during onsite visits. I worked
closely with the Legal and Compliance teams for payment business
Collected banking requirements for international banking ventures -related to payment platform
Managed Google Health Mobile project with offshore vendors who deliver a mobile app (mPHR) for both iOS and Android via API. Took an active role in assisting vendors to improve usability, page layout and user experience
Beta tested the Google Health when deprecated and converted to MS HealthVault
Re-launch a site for the Association for Women in Math (AWM) as part of a Google.org initiative
Liaison with client, stakeholders and internal teams to build a custom solution
Replaced all outdated code with a seamless integration of Google products (Sites, Checkout and Forms) and created new e-Commerce flow for payments.
DoubleClick, Scrum Master & Agile Coach, NY 1/2007 4/2008
● Top down agile transformation of the entire tech company
● Focus:
Implemented and matured the scrum process for the engineering teams
Implemented all Scrum ceremonies (stand ups, retro, planning, review, demo, SoS) for local & offshore teams
Successes included building core values as collaboration, teamwork and communication
Reduced team sizes to increase visibility. Decreased the cost per story point from $2500 to under $1100.
Improved quality per release. (Tickets from 660- 85 in 4 releases). Increased cross team pollination
Instituted new engineering practices, continuous integration, QTP, XP, Selenium test harness and pair programming to grow practice and productivity. Partnered to implement QA automation testing framework to support iterative model
Extensive work with Product Owners to organize roadmap and backlog for quarterly releases and sprints Deutsche Bank, Consultant, Project Manager 3/2006 – 9/2006
● Worked with the global infrastructure teams to report & monitor the progress of self-assessed audit issues. Worked closely with the Compliance and Internal Audit teams. Prepared and delivered briefs to CTO on a monthly bases Conchango, Engagement Project Manager, NY 7/2004 – 10/2006
● Lead Microsoft engagements and the Americas
● Projects:
McGraw Hill/ Standards & Poor / Microsoft - Major Active Directory and SMS/Exchange upgrade
Bank of Tokyo-Mitsubishi - Active Directory global rollout
Tiffany & Co - SharePoint Portal conversion from Confluence product. Oversaw dev, testing and training. Scrum Project
Redwood Analytics – POC: SharePoint, Reporting Services w/ SQL for data warehouse migration
Scrum internal POC
Deutsche Bank, Bankers Trust, Ast Vice President 1/1998 – 9/2001
● Assistant VP, Technology GIS - Matured a (Self assessment) Audit and Risk program to next level maturity
● Associate - Change Management Analyst - Sat on the committee for approving and scheduling enterprise level changes
● Consultant - Worked on Y2K remediation, change management approval and DR/BCP preparedness I BM, Contractor Project Coordinator, San Juan, PR 1996 1997
● Sales and marketing department. Answered government bids, RFPs and drafted implementation plans EDUCATION
Education and Professional Development
● Harvard University, Cambridge, MA, presently pursuing a Cybersecurity Certification (hold)
● Stanford University, Palo Alto CA, 2011 Stanford Advanced Project Management (SAPM)
● New York University, New York, NY, 2011 Certificate in Project Management (PMP)
● InterAmerican University of Puerto Rico, San Juan, PR, 1985-90 Social Sciences