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Curriculum Vitae

Of

Diane Koert

I recently finished my course in Cleaning and Hygiene and received my Certificate in it. I believe that knowledge is power, and in these trying times it is good to have the knowledge of how to protect yourself and others around you from Covid 19. My previous experience as a Recruitment Consultant prepared me for the next level in my career. I am a fast learner, team player, self-motivated with a can-do attitude. I would like the opportunity to work myself up in your company given the chance and would prove myself to be an asset. I've worked in the FMCG industry for 12 years working myself up from Merchandiser, Field Marketer, Sales Support and lastly PA/General Administrator.

PERSONAL DETAILS

Surname: Koert

First name: Diane

Date of Birth: 04/09/1982

Nationality: South African

Gender: Female

Dependents: One

Languages: Afrikaans and English

Health Status: Excellent

Driver’s license: Code B

Own vehicle: Yes

Home address: Helderberg Area, Gordon’s Bay

7140

2

CONTACT INFORMATION

Mobile Number: 078-***-****

Email Address: adh2h4@r.postjobfree.com

EDUCATIONAL QUALIFICATION

School Attended: Rusthof High

Highest Grade Passed: Grade 12

Year: 2000

TERTIARY QUALIFICATION

Institution: Boland College

Qualification:

Year:

Human Resource Certificates N4, N5 and N6

2012/07/01 – 2014/12/01

Subjects Passed: Personnel Management

Personal Training

Labour Relations

Computer Practice

Entrepreneurship and Business Management

Personnel Management

Management Communication

COMPUTER SKILLS

MS Word: Wording Documents

MS Excel: Capturing Data

MS PowerPoint: Creating Presentations

MS Outlook: Emailing clients / customers / suppliers Internet: Downloading / Searching for information / Capturing information SSAFM

SharePoint

3

Certificates

Conflict Management

Communication

Grammar

MIE

APSO

Cleaning

and

Hygiene

Skills

Listening Skills

Problem Solving

HR Experiential Training

Division: Tiger Brands Field Sales Pty (Ltd)

Period: Commenced on the job training in December 2014 to 1 March 2018

Duties: Recruitment

• Place advert on relevant recruitment portal

Performance Management & Training and Development Administration

• Capture performance scores (for required levels) and consolidate scorecard reporting

• Communicate training logistics to delegates required to attend training

• Ensure training attendance and follow-up on non-attendance IR Administration

• Ensure all disciplinary documentation is filed in the individual’s file

• Capture all warnings on disciplinary tracker

General Administration

• Check payroll documentation prior to it being submitted to the payroll department

• Sort pay slips and give to relevant Field or Regional Manager for distribution

• Follow up on Pension withdrawal queries

• Co-ordinate IOD process by following-up on medical reports that must be submitted by employees

• Ensure proper filing, document management and good housekeeping

• Assist with HR audit

4

EMPLOYMENT DETAILS

Company: Intelligent Placement Recruitment Agency

Job Title: Recruitment Consultant

Reporting to: Operational Manager

Period: 1

March 2018–Current

5

Duties:

• Develop and follow up on prospective leads

• Cold Call, direct email and perform other lead generation activities Customer service

• Establish and maintain excellent client/candidate relationships

• Data capturing - Update and Maintain CRM System

• Researching companies within various industries', vacancies available and new trends within the various industries'

• Compiling weekly and monthly reports

• Manage 360 recruitment process –

• Creation and placement of adverts

• Conduct immediate search on CRM and Job

Boards Candidates

• Shortlist Candidate

• Interviews

• Reference Checks on candidates

• Capture CV on CRM system

• Submit CV to client timeously

• Follow-up and update CRM system

• Manage Chat box on website

• Search and submit documentation for SLA's, PSI-'s and Tenders

• Administrative duties when requested

• MIE -Background Screening (taking fingerprints) etc. Targets:

• Cold Calling - To make a minimum of 60 cold calls to new prospective clients per week

(To be reviewed Monthly)

• Placement - The action of finding a job for someone and place them successfully with a client.

Company: Smollan Group

Division: Tiger Brands Field Sales Pty (Ltd)

Job Title: Admin Assistant / Sales Support

Reporting to: Regional Manager

Period: 12 Oct 2006 – 1

March 2018

Duties: Effective Sales Tracking

• Draw relevant sales reports from relevant database as per requirements

• Collate information into one report and send to relevant parties Coordination of Trade Visits

• Schedule call cycles and trade visits and ensure there are no conflicting appointments

• Travel Management. Organize travel arrangements and accommodation for out-of- 6

town travel

Effective budget / expenditure management

• Collate expense claims and personal business slips for everyone with a company credit card and submit to Finance for payment

• Use discretion in finding ways to save costs

• Process payments for vendors via SSA FM

Effective diary management and office administration

• Use discretion to resolve issues or escalate/channel when necessary

• Monitor / follow-up to ensure effective problem resolution

• Handle issues and complaints in a diplomatic, tactful and interpersonally sensitive manner

• Handling of switchboard

• Direct queries/requests to appropriate parties

• Liaise closely with internal and external clients to manage all scheduling of day- to-day appointments and tasks

• With a minimum of information, anticipate priorities and schedule accordingly

• Take effective minutes and ensure 100% confidentiality

• Plan in scheduling recurring events

• Demonstrate assertiveness when necessary when prioritizing demands

• Screen calls and emails as required and either channel to appropriate parties OR personally action

• Co-ordinate events/functions within budget

• Book boardrooms as required and ensure required tools are available, including catering

• Via correct reporting lines, ensure stationery and other housekeeping issues are efficiently resolved

• Company Asset Management and Fleet Management

• Update client database call cycles and internal staff information using relevant systems where appropriate

• Draw / collate reports as required

• Ensure files and all information are updated and easily accessible

• Ensure strict confidentiality of relevant information

• Keep track of birthdays, occasions and events and respond appropriately

• Perform general office administration as required in role

• Assist with HR-related tasks as requested by line manager

• Liaise with customers, clients and suppliers

• Assist Field Managers with queries

• Create PowerPoint Presentations

• Ensure store orders are placed

REFERENCES

Name: Johalize Swart

Job Title: Operations Manager– Intelligent Placement Contact Number: 021-***-****

Email address: adh2h4@r.postjobfree.com 7

Name: Faith Solomon

Job Title: MD

Contact Number: 082-***-****

Email address: adh2h4@r.postjobfree.com

Name: Maria Malgas

Job Title: Manager

Contact Number: 083-***-****

Email address: adh2h4@r.postjobfree.com

Contact this candidate