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Office Customer Service

Location:
Theni, Tamil Nadu, India
Salary:
15000-20000
Posted:
November 23, 2020

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Resume:

Profile Summary:

•Strong negotiation skills across all staff and customer levels.

•Flexible and highly adaptable, team orientated used to working to tight deadlines and meeting set goals and objectives

•Scheduled and directed work activities while providing leadership and direction to company drivers and other operations staff

•Directed, oversaw and encouraged meetings with current and potential customers

•Identified and resolved problem issues and concerns as efficiently and effectively as possible using critical thinking skills

•Conducted planning, dispatching and effective activities while providing excellent customer service

•Used computer skills such as Microsoft Excel, Word, Access, Power Point, Project, E-mail, Internet, Networking sites

Work Experience:

Organisation

Designation

Period

New Pandiyan Travels Pvt Ltd

Transport Co-ordinator

March 2013 to Till date

Computer Skills Summary

Browsers

Micorsoft Edge, Internet Explorer, chrome, mozilla

Operating Systems

Windows XP/Vista, Windows 10

Tools

Microsoft Office, outlook, Excel

Educational Summary:

Course

University / Board

Institution

Yearofpassing

Percentage Master of Science in Computer Science

Madurai Kamaraj University

Theni Arts & Science College, Theni

2011

70.5

B. Sc., Electronics & Communications

Madurai Kamaraj University

Madurai Kamaraj University College, Aundipatti.

2007

51.8

HSC

State Board

Govt. Boys Higher Sec. School, Aundipatti

2004

53.5

SSLC

State Board

Hindu High School, Jakkampatti

2002

59.0

Experience:

Organization: New Pandian Travels Pvt Ltd – Transport Coordinator(March 2013 to Till Date)

Responsibilities: .

•Then transport routing and tracking mail communications.

•Delegated daily itinerary and created schedules for staff of 10-12 valet drivers.

•Coordinated daily vichle service pickup and drop of customers.

•Maintaining daily tracker, OTA report, Cab moving data, and denied data on daily basis.

•Manages and maintain the office, including monitoring and ordering stationery needs

Personal Profile:

Father Name : Sakthivel. S

Gender : Male

Date of Birth : 28-Aug-1985

Marital Status : Single

Employment Status : Full time

Nationality : Indian

Language Known : English, Tamil

Hobbies : Cycling, Gardening, Reading Novels

Address for Communication : 597, TNHB, Sithalapakkam, Chennai - 126

Declaration:

I hereby declare that the information furnished above is true to the best of my knowledge.

Place: Yours Faithfully

Date [Rameshkumar. S]



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