Assistant Office
Resume:
*** **** ********* ****, **********
Pretoria ****
adh26v@r.postjobfree.com
CAMEN HARTZE
OBJECTIVE The nature of my diplomas prepared me for this position. It involved a great deal of
independent research, required initiative, self-
motivation and a wide range of skills. As you
can see, I have extensive vacation skills and the
ability to work with many different types of
people. I believe that I can fit easily in your
team. I am a conscientious person who works
hard and pays attention to detail. I’m flexible,
quick to pick up new skills and eager to learn
from others, I also have a lot of ideas and
enthusiasm. I’m keen to work for a company
with a great reputation and high profile.
I’m seeking a fresh entry position specializing
in Admin and Office or Management Facilities.
SKILLS & ABILITIES Negotiation skills
Telephone training technique
New recruits’ workbook
Broker sales academy certificate
Additional training: MS-Word’2000,
MS-SharePoint’2007, MS-Excel’2000
Data Analysis in Excel 2010 (Version 2)
Advanced Formulas in Excel 2010 (Version 2)
Problem solving skills
Decision making skills
Communication skills
Certificate of achievement for excellent services at Facilities Management
Certificate in Hazard Identification - Risk Assessment and Control for Supervisors
Professional Excellence in Business English
Customer Services certificate
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EXPERIENCE Supervisor of Records Services: Facilities Management, Exxaro Resources
01 May 2009 – Retrenched in 31 January 2016
Management of incoming tenders
Training and Development Option: Job Content and Responsibilities
Training and Development Option: Formal and
Development
Responsible for the management of expenditures
Long term budgeting for manpower, equipment and
capital requirements of the department
Financial Effectiveness: Participate in cost saving initiatives and adhere to financial procedures and cost allocation
Project Control / Support: Function as a member of a project and co-ordinate project activities or provide input in terms of projects resources allocation
Management of archived documents
Development and maintain excellent customer
relationships
SENIOR CLERK: RECORDS SERVICES FACILITIES
MANAGEMENT, KUMBA RESOURCES
01 May 2002 – 01 May 2009
Manage and co-ordinate Records Centre functions (mail and registry) and staff
Oversee the acquisition, appraisal, sorting, preservation, indexing, classifying, cataloguing and storage of all Kumba Resources records
Arrange and control messenger and driver services.
Reconciliation, prepaid letters regarding franking machine, archiving, budget.
Handling of tender documents and distribution.
Handle incoming and outcoming mail. Record mail in appropriate files for divisions and update records.
Ensure divisions are implementing/using proper
records management system.
Control access to all holdings in the Records Centre.
Help to define and develop records management
standards, guidelines and policies.
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Broker and Financial Advisor Assistant, Iemas HQ
02 October 2001 – 01 May 2002
Processing micro-loan, funeral society, savings and education policies, Iemas membership application,
credit cards, including administrative skills:
Short term insurances
Data capturing of client details
Manage office independently for extended periods during absence of advisor
Document filing and retrieval including ownership of the mgt of confidential documents and contracts
data/information management, manipulation,
summary, presentation
Procurement of office supplies and equipment
Interface with all relevant internal and external contacts
Assist with document production e.g. printer jams, system crashes;
Log calls to report problems with fax or copies
Credit services, Truworths HQ
02 October 1999 – 02 October 2001
Operation of a Call Center in a high-volume
environment
Competencies in data capturing
Customer service – inbound and outbound
Attend to queries and complaints from customers
Communicating on a daily basis with external and internal institutions
Arrangements or negotiation with customers regarding their payments of account
Screening and register calls
Distributing and filing documents
EDUCATION o MATRICULATED 1997
o Bryntirion Computer College 2002
o Diploma in Advanced Pastel & Accounting
o Varsity College-School - Business Technology 2004 Page 3
Diploma in Financial Accounting
o University of South Africa – UNISA 2010
Diploma in Courses in Management Principles
o First Line Managers (FLM) - NQF Level 5 2010
Module one:
• Introduction to management
• Planning and organizing
• Leading and control
• Self-management
Module Two:
• Managing human resources
• Financial Management for first line managers
• Marketing management
• Project management
You can also refer to the second attachment file!
COMMUNICATION Afrikaans: Speak Read Write
English: Speak Read Write
LEADERSHIP Supervisor of Records Services:
o Development and training of employees
Manager:
o Manage and co-ordinate Records Centre functions (mail and registry) and staff
REFERENCES KOBUS BREEDT
Broker and Financial Advisor Assistant,
Exxaro Resources
HANNES PIETERSE
Senior Clerk: Records Services Facilities
MANAGEMENT, Kumba Resources
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GERRIE ROSSOUW / BRAAM Du PLESSIS
Supervisor of Records Services: Facilities
Management, Exxaro Resources
(012-***-**** / 4774
WAYNE, ELIZA or PAUL
Truworths HQ
Contact this candidate