Ma. Carmela C. Lopez

Personal Details:

Address: ** ******** ******, ******* ***** Village

Muntinlupa City

Telephone: 842 4186; 091*-*******

Email Address: adh24i@r.postjobfree.com

Date of Birth: 10 August 1956

Civil Status: Single (civilly annulled)

Number of Children: Three (3)

Religion: Roman Catholic

Educational History:

College: 1976

University of San Francisco, California, USA/Lone Mountain College

Business and Finance Courses

1973 – 1977

Assumption College, San Lorenzo Village, Makati City

Degree: AB – Business Administration

High School: 1969 – 1973

Assumption Convent, Herran, Manila

Grade School: 1962 – 1969

Assumption Convent, Herran, Manila

Career History:

Professional Coach Experience:

May – September 2015

Completed 3 month intensive course and practicum with Benchmark Consulting. Coached a Brand Manager from Nestle Philippines.

Currently a member of the International Coach Federation, a leading global organization with over 14,000 members. Formed in 1995 ICF today is the largest resource for professional coaches in the world.

Present:

Acts as a life coach for the expat community based in the Alabang area, specializing in Third Culture Coaching.

Academic Coach for the Linden Tree Institute (Alabang & Makati)

Coaching Skills:

• Life Coaching – coaching for personal development, change for the better and to move forward in life;

• Third Culture Coaching – specific coaching program for those living outside their home country and seeks to assimilate in current country of residence (in this case in The Philippines);

• Academic/Student Coaching - aims to teach students to manage their time, materials and goals in preparing themselves as they transition from High School to a College or University of their choice

• Success Coaching – coaching for accomplishment and fulfillment of one’s own personal goals or work related issues;

• Career Coaching – coaching for those who want to seek advice on their career path, which often ends up in taking one’s private life into account.

Work Experience:

June 2013 – August 31, 2016 HRMall Inc./IQBack Office

Shared Admin Services Manager

Key duties and areas of responsibilities:

• Reports directly to the Global HR Director;

• Manages the travel desk that supports all travel requirements and arrangements (domestic and international) for HRMall/IQBack Office;

• Acts as the primary administrator for the company’s travel website with American Express Travel;

• Performs travel related functions including crafting of travel policy guidelines and processes and ensuring strict compliance to said policy and processes; handling domestic and international travel arrangements for visiting clients and visiting executives; provides assistance in processing of visas and travel documents for official business purposes only;

• Works with various airlines, travel agencies and hotels to secure corporate rates for employees for HRMall/IQBack Office;

• Manages the operations and services of the Shared Administrative Services group tasked with the responsibility of supporting the administrative requirements of senior management (office of the Board Director, CEO, CFO and GM) and visiting company executives;

• Management of office premises – maintenance and upkeep and renovation;

• Prepares requisitions for office and pantry supplies;

• Supervises custodians, messengers and security guards;

April 2010 – 2011 SPi Global

Shared Administrative Services Manager

Key Duties and areas of responsibilities:

• Reports directly to the Chief People Officer of SPi Global;

• Manages the travel desk that supports all travel requirements & arrangements (domestic and international) for SPi Global;

• Travel related functions including crafting of travel policy guidelines and processes and ensuring strict compliance to said policy and processes; handling domestic and international travel arrangements for visiting clients and visiting executives; provides assistance in processing of visas and travel documents for official business purposes only;

• In charge of the US Visa Desk tasked with applying for US visas as required by specific SPi employees for official business trips only and coordinates with HR for the orientation of said SPi employees;

• Works with various airlines, travel agencies and hotels to secure corporate rates for employees for SPi Global;

• Manages the operations and services of the Shared Administrative Services group tasked with the responsibility of supporting the administrative requirements of senior management (office of the CEO, CPO and the CFO) and visiting company executives;

• Provides administrative support to visiting clients of SPi;

• Oversees the functions of an Office Supervisor, 2 Administrative Clerks, 1 Telephone Operator;

• Shuttle services and fleet management for both Content (Paranaque and Laguna sites) & CRM (Metro Manila sites only) – overseeing functions of 3 company drivers and a total of 15 agency drivers that handle shuttle services for our employees to and from the various sites and for visiting executives and clients. Handles repairs and maintenance of existing fleet vehicles including LTO registrations and updating of the vehicles’ insurance coverages. Also handles and supervises fuel consumption for the fleet.

• Conducts performance appraisals for the SAS staff;

• Coordinates with concerned heads of departments in case of activities that may require SAS operational support.

April 2008 – April 2010 SPi Technologies Inc.

Executive Office Manager

Key duties and areas of responsibilities:

• Manages the operations and services of the Executive Office group tasked with the responsibility of supporting the administrative requirements of the Chief Executive Officer (CEO), Chief Financial Officer (CFO) and visiting company executives;

• Reports directly to the CEO and performs secretarial & administrative funcgtionos as may be required by the CEO;

• Oversees the functions of an Office Supervisor; 2 Administrative Clerks, 2 telephone operators and 1 company driver in their tasks of supporting the Executive Office group;

• Conducts performance appraisals for the Executive Office staff;

• Oversees the corporate routine of the CEO, CFO and/or senior management executives with regards to daily work schedules, travel arrangements, client meetings, etc.;

• Performs secretarial functions that are official and confidential in nature for said executives;

• Maintains a repository of reports, contracts and other related documents that are confidential in nature;

• Safekeeping of 201 files of Senior Executive Management;

• In charge of travel arrangements for the CEO, CFO and other executives;

• In charge of travel arrangements for incoming VIP clients;

• In charge of the US Visa Desk tasked with applying for US visas as required by specific SPi employees and coordinate with HR for the orientation of said SPi employees;

• Coordinates with concerned heads of departments in case of activities that may require operational support such as arrangements needed for visits of incoming VIP clients.

June 2003 – October 2007 Carepak Moving & Storage

PR & Marketing Manager

Key duties and areas of responsibilities:

• In charge of advertising in various foreign chambers (American Chamber, Australia – New Zealand Chamber, British Chamber, Canadian Chamber, French Chamber, European Chamber, Spanish Chamber, etc.) and their membership directories, newsletter/publications;

• In charge of advertising in various expat publications such as What’s On and Expat, etc.;

• In charge of advertising in various international schools and their publications such as the school calendar of International School Manila, school magazine of Brent International School, school magazine of the European International School;

• In charge of advertising in several foreign publications such as FIDI Focus (international publication for different movers all over the world);

• Corporate branding for Carepak Moving;

• In charge of networking and doing public relations work in the different foreign chambers, expat ladies’ groups such as AWCP (American Women’s Chamber of the Philippines), ALIG (Alabang Ladies International Group), BWA (British Womens’ Association), ANZA (Australia – New Zealand Association), SSP (Scandinavian Society of the Philippines), etc.;

• Events coordinator of various events of the different foreign chambers and expat ladies’ groups such as the AMCHAM (American Chamber of the Philippines), charity golf tournaments, ANZCHAM (Australia – New Zealand Chamber of the Philippines), BCC (British Chamber of Commerce of the Philippines), CANCHAM (Canadian Chamber of the Philippines), Le Club (French Chamber of the Philippines), ECCP (European Chamber of Commerce of the Philippines), golf tournaments, various annual balls, fund raising socials, etc.

• Member of the PAS (Philippine Association of the Philippines);

• In charge of yearly Christmas give aways for clients;

• Relocation services for various inbound clients;

• Attending various cocktails, dinners, etc. of the foreign and diplomatic communities.

Secretary to the President & Managing Director (concurrent)

Key duties and areas of responsibilities:

• Preparation and control of all quotations for the company in compliance with the company formats;

• Preparation and presentation of reports of lost/won and pending sales quotes;

• Fielding of sales telephone inquiries;

• Sales lead allocations to sales people based on account list;

• Liaison with Operations and Warehouse on behalf of sales team and company clients;

• Maintenance of account database;

• Customer service to clients on behalf of the Sales Department;

• Telemarketing support when required;

• Assistance with the preparation and maintenance of sales plans and sales plan reporting;

• Preparation of marketing and coordination of sponsorships and promotional activities with various foreign business chambers and embassies/consulates;

• Preparation of all advertising requirements;

• Preparation of budgets for executive office, advertising and marketing departments;

• Other tasks as may be assigned by Management.

2000 – February 2003 Eastern Telecommunications Philippines, Inc.

Executive Secretary to the Chairman of the Board of ETPI, Board of Directors and President of Eastern Telecommunications

Key duties and areas of responsibilities:

• Assists the Chairman, Directors and President in all administrative duties;

• Responsible for arranging and setting up various meetings, i.e., board meetings, management meetings, etc.;

• Handles travel arrangements;

• Handles schedules and appointments;

• Runs the office in an administrative function;

• Oversees other secretaries in the executive offices;

• In custody of all confidential 201 personnel files of all officers of senior management, from the Chairman of the Board to Vice Presidents;

• Coordinates with Human Resources Department, Corporate Communications Department and the Legal Department on various special projects;

• Assigned to handle special projects and special events for ETPI.

1998 – 2000 Cable & Wireless Philippines plc

Makati City, Metro Manila

(40% foreign partner of Eastern Telecommunications Philippines, Inc.

C&W Philippines” participation in ETPI is on an advisory level)

Executive Assistant (Managerial Level) Reports to the Chief Executive

Responsible for providing comprehensive administrative support to the Chief Executive.

Key duties and areas of responsibilities:

• Supervision of key personnel assigned specifically to C&W Philippines office:

• Supervise duties of one (1) accountant tasked primarily with payroll functions and other accounting function for all C&W Philippines officers and staff;

• Supervise C&W engineers assigned to different technical sites of Eastern Telecommunications Philippines Inc. in Metro Manila and other provinces;

• Worked closely with C&W officer assigned to Human Resources for personnel management of all C&W Philippines staff, particularly in the areas of setting up job descriptions for future staff, housing, benefits, training, etc.

• Coordinates directly with C&W’s key personnel in Operations, Human Resources, Technical Support, Business Development, Marketing Research, in gathering information and other necessary data for inclusion in reports for submission to C&W Philippines’ Chief Executive and C&W Regional office in Singapore

• Administrative:

• Strictly private and confidential documentation;

• Handles and drafts business correspondence;

• Organizing schedules, meetings, etc.;

• Travel/hotel arrangements;

• Claims for travel & entertainment expenses;

• Submissions of monthly report to head office;

• Provides assistance for Human Resources functions to expatriates seconded to ETPI by C&W Philippines;

• Provides assistance for public relations functions to head office.

1983 – 1993 First Pacific Company Ltd./First Pacific Bank Ltd.

First Pacific Bancshares Holdings Ltd.

Hong Kong

Executive Assistant (Managerial Level) Reports to the Managing Director

Responsible for providing comprehensive secretarial and administrative support to the Managing Director of the Bank.

Key duties and areas of responsibilities:

• Supervision of Department Heads directly reporting to the Managing Director, i.e., Finance, Business Development, Operations, Human Resources, Special Projects with regard to their compliance of reports submission to the Managing Director;

• Work closely with other Executive Directors and their respective assistants for board papers, submission of reports and date to shareholders, etc.;

• Handling of strictly private and confidential documentation;

• Handles business correspondence;

• Coordination with all Department Heads for ongoing projects;

• Organizing schedules, meetings, etc.;

• Travel/hotel arrangements;

• Claiming expenses for business trips, entertainment;

• Taking of minutes at weekly staff meetings

1982 Philippine National Oil Company (PNOC)

Private/Social Executive Assistant to the Minister of Energy, Geronimo Z. Velasco

Responsible for setting social calendar of Minister Velasco, regularly coordinating with the Social Office of Malacanang Palace, such as arranging state dinners, conferences with visiting foreign diplomats. Attended to private matters of the Minister.

1977 – 1980 Bank of America Manila Branch

Key duties and areas of responsibilities:

• Initially employed as New Accounts Assistant in the Cash Department. Later transferred to Commercial Accounts;

• Responsible for preparing documentation for the opening of all types of bank accounts, issuance of checkbooks and other over the counter transactions.

References:

Mr. Peter D. Maquera

Deputy CEO

LiveIt Investments Ltd.

35/F, Ayala Tower One

Ayala Avenue, Makati City

Mr. Austen G. Chamberlain

Managing Director

Carepak Moving & Storage

1234 Villongco Road

Sucat, Paranaque City

Tel. no. 632-***-****

Dr. Richard Freyer

Chairman of the Board

Eastern Telecommunications Philippines Inc.

7/F Telecoms Plaza

316 Gil Puyat Avenue, Makati City

Tel. no. 632-***-****

Mr. Pablo L. Lobregat

Director

Eastern Telecommunications Philippines Inc.

7/F Telecoms Plaza

316 Gil Puyat Avenue, Makati City

Tel. no.: 632-***-****

Mr. Brian Holbutt

Formerly CEO of Cable & Wireless Philippines Inc.

Email: adh24i@r.postjobfree.com

Mr. Ricardo S. Pascua

Executive Director

First Pacific Company Limited

Hong Kong

Mr. Manuel V. Pangilinan

Chairman of the Board

Philippine Long Distance Telephone Company

Makati City

And

Managing Director

First Pacific Company Limited

Hong Kong

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