SAMMY BUKASA

MULTIMEDIA STUDENT

I N F O

ADDRESS

*** ********** ****, **** ****,

****, ***** ******

PHONE

081*******

EMAIL

adh206@r.postjobfree.com

DATE / PLACE OF BIRTH

**/**/****

Zambia, lusaka

NATIONALITY

Congolese

S K I L L S

Good Communication

Design Skills

HTML/CSS/JavaScript

JAVA

Decision Making

Photoshop

Indesin

Adobe Premiere Pro

Cisco Networking

Business Practices

H O B B I E S

- Watching educational

You Tube videos.

- Forex Trading

- Playing video games

P R O F I L E

Self-motivated and highly reliable university student positioned to contribute strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic.

· Customer Service: Able to utilize strong math skills, team orientation, and interpersonal strengths to ensure provision of high-quality customer service within fast-paced retail environments.

· Communication & Presentation: Charismatic communicator in speech and in writing. Build lasting relationships with both peers and customers.

· Organization / Computer Skills: Outstanding time-management and organizational abilities. Technical pro—ciencies include Adobe Suite and social media.

Key Strengths: Intelligent and loyal team member, readily listening to others, acknowledging peer accomplishment, and contributing to positive and productive work environments and team morale.

E M P L O Y M E N T H I S T O R Y

Front End Web Designer, TwoFold Media Cape Town

Mar 2019 • Jan 2020

Responsibilities

X Develop new user-facing features

X Build reusable code and libraries for future use X Ensure the technical feasibility of UI/U designs X Optimize application for maximum speed and scalability X Assure that all user input is validated before submitting to back-end X Collaborate with other team members and stakeholders Sales consultant, iStores Waterfront Cape Town

Feb 2018 • Jan 2019

X Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.

X Identi—ed and maximized sales opportunities, and increased customer retention rates.

X Followed instructions from supervisors and aimed to increase workjow. X Worked to increase my knowledge of company products and offerings. Outbound executive, Find My Ride Insurance

Company

Cape Town

Feb 2020 • Sep 2020

X Answered all customer queries to the best of my ability. X Answered inquiries by effectively researching, locating, and relaying information to customers.

L I N K S

Linked in pro—le

X Worked productively to determine the needs of customers and fast track solutions to those needs.

X Worked well with upper management to ensure ultimate customer satisfaction.

X Brought forth the ability to work well independently and collaboratively. E D U C A T I O N

Higher certi2cation in information Technology,

Cape peninsula University of technology

Cape Town

Jan 2018 • Dec 2018

Completed a foundation phase course in Information Technology, I learned the basics of Networking, Programming, Graphics Design and Business practices. Undergraduate in Multimedia, Cape peninsula

University of technology

Cape-town

Feb 2019 • Present

I am an IT student ma3oring in Multimedia, Application development, Cisco networking are my minor sub3ects.

R E F E R E N C E S

Micheal Anthony from TwofoldMedia

adh206@r.postjobfree.com H 0785I4I766

Ryan Milla from istore Waterfront

adh206@r.postjobfree.com H 061-***-****

Tony Ezewalie from Find my ride insurance

adh206@r.postjobfree.com H 067*******

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