I N F O
DATE / PLACE OF BIRTH
S K I L L S
Adobe Premiere Pro
H O B B I E S
- Watching educational
You Tube videos.
- Forex Trading
- Playing video games
P R O F I L E
Self-motivated and highly reliable university student positioned to contribute strongly to customer service operations demanding tact, enthusiasm, and an exemplary work ethic.
· Customer Service: Able to utilize strong math skills, team orientation, and interpersonal strengths to ensure provision of high-quality customer service within fast-paced retail environments.
· Communication & Presentation: Charismatic communicator in speech and in writing. Build lasting relationships with both peers and customers.
· Organization / Computer Skills: Outstanding time-management and organizational abilities. Technical pro—ciencies include Adobe Suite and social media.
Key Strengths: Intelligent and loyal team member, readily listening to others, acknowledging peer accomplishment, and contributing to positive and productive work environments and team morale.
E M P L O Y M E N T H I S T O R Y
Front End Web Designer, TwoFold Media Cape Town
Mar 2019 • Jan 2020
X Develop new user-facing features
X Build reusable code and libraries for future use X Ensure the technical feasibility of UI/U designs X Optimize application for maximum speed and scalability X Assure that all user input is validated before submitting to back-end X Collaborate with other team members and stakeholders Sales consultant, iStores Waterfront Cape Town
Feb 2018 • Jan 2019
X Worked to ensure a neat and attractive sales environment, and assisted in the setup of visual displays.
X Identi—ed and maximized sales opportunities, and increased customer retention rates.
X Followed instructions from supervisors and aimed to increase workjow. X Worked to increase my knowledge of company products and offerings. Outbound executive, Find My Ride Insurance
Feb 2020 • Sep 2020
X Answered all customer queries to the best of my ability. X Answered inquiries by effectively researching, locating, and relaying information to customers.
L I N K S
Linked in pro—le
X Worked productively to determine the needs of customers and fast track solutions to those needs.
X Worked well with upper management to ensure ultimate customer satisfaction.
X Brought forth the ability to work well independently and collaboratively. E D U C A T I O N
Higher certi2cation in information Technology,
Cape peninsula University of technology
Jan 2018 • Dec 2018
Completed a foundation phase course in Information Technology, I learned the basics of Networking, Programming, Graphics Design and Business practices. Undergraduate in Multimedia, Cape peninsula
University of technology
Feb 2019 • Present
I am an IT student ma3oring in Multimedia, Application development, Cisco networking are my minor sub3ects.
R E F E R E N C E S
Micheal Anthony from TwofoldMedia
firstname.lastname@example.org H 0785I4I766
Ryan Milla from istore Waterfront
email@example.com H 061-***-****
Tony Ezewalie from Find my ride insurance
firstname.lastname@example.org H 067*******