Office Assistant Manager

Catalina Mendoza

Woodbridge, VA 571-***-**** ***********@*****.*** LinkedIn: cvmendoza14

OBJECTIVE

Seeking to obtain a full time position within event management, human resources, marketing, or management where I can work as a part of a collaborative effort that will enhance my overall professional development. EDUCATION

James Madison University - Harrisonburg, VA Graduated May 2020 Bachelor of Science in Hospitality Management, Minor in General Business CERTIFICATIONS

o AllSeated Certified, CVENT Supplier Network Certified, ServSafe Food Handler Certified, ServSafe Manager Certified, TiPs Certified

SKILLS

o Adobe InDesign, Microsoft Office, Google Suite, Business Administration, Event Planning, Fundraising, Active Listening, Team Collaboration, Organization, Problem Solving EXPERIENCE

Shift Supervisor - Starbucks, San Antonio, TX May 2020-Oct 2020 o Responsible for operational procedures including opening and closing tasks, cash handling and management tasks, and inventory management.

o Ensured that all health, safety and sanitation guidelines are being met. Food Lion – Office Assistant, Woodbridge, VA March 2020-May 2020 o Provided a fast, easy, flexible, and friendly checkout experience to customers. o Assisted the Customer Service Sales Manager and the Assistant Customer Service Sales Manager in maintaining Food Lion customer service standards.

o Maintained knowledge of office procedures and policies relating to cash reports, register checkups, deposits, checks, Western Union, Money Orders, and Coinstar. o Conducted opening and closing store procedures.

President - National Society of Minorities in Hospitality, JMU Chapter Aug 2019-May 2020 o Set organizational goals.

o Managed a team of six to reach student organization requirements and organization goals. o Presented and facilitated weekly meetings and events. Treasurer - National Society of Minorities in Hospitality, JMU Chapter Aug 2019-May 2020 o Applied for funding from various departments at JMU. o Forecasted cash flow positions by preparing budgets and monitoring expenditures. o Planned and executed all fundraising events.

o Presented reports biweekly to the leadership team. Intern - University Events, Harrisonburg, VA Sept 2019-May 2020 o Responsible for menu planning, invitations/RSVPs, décor, and event day logistics. o Acted as lead intern during the December 2019 Commencement. Building Manager - University Unions, Harrisonburg, VA May 2019-March 2020 o Responsible for the safety, security, crisis management, and inspections of facilities for work orders and housekeeping issues.

o Provided leadership to a staff of 20-30 employees. o Utilized event management system software to manage event reservations and documents in order to ensure events were executed successfully and to create reports. Rooms Division Intern - Omni Hotels and Resorts-The Homestead, Hot Springs, VA June 2019-Aug 2019 o Utilized Oracle software to assist guests with check-in, check-out, dining, activity, and event reservations. o Handled and resolved confrontational guest inquiries. o Analyze audited daily reports.

o Maintained knowledge of the resort and nearby areas.