PATRICK H ZIWESA Address: ** Angelierstraat

Franschhoek 7690

Mobile: +277********

08April1987 Email: adh1t9@r.postjobfree.com

Professional Summary

A dedicated and focused individual who excel at prioritizing and completing multiple tasks, with over 8years of experience in the hospitality industry, is seeking a job opportunity that may develop into a permanent Career. I am a target driven person, who is dependable, reliable, hardworking, easy to adapt and able to handle stressful situations, also with full awareness to the needs of the Multi-cultural Society. Core Skills

• Planning • Map reading • Communication

• Reporting Skills • Teamwork • First Aid

• Coordination

• Photography

• Computer

• Data entry

• Time management

• Supervision

Work history

Company Maison Montaigne guesthouse/Dieu Donne vineyards 2020 Receptionist/Driver Tourist guide

Outline: Day to day run of guesthouse and customer services Key Responsibilities

• Greeting, welcoming the guests and assist them with checking in and out

• Consistently offers professional and friendly services and responding timeously to their request

• Casual driving and offer guided tours to guest whenever necessary

• Report necessary maintenance items and assist whenever needed

• Converse with clients in a pleasant and professional manner to establish long term relationship Company Franschhoek Wine tram

August 2014-March 2018 Tour Driver / Tram operator and Experience Host Outline : Day to day running of a hop on and hop off Tour service, adhering strictly to safety operation procedures Key responsibilities

• Issue customer printed tour tickets

• Perform safety briefing for clients, give overview of the tour and ensure customer safety is paramount

• Assist customers with their wine packages

• Maintain accurate records of customers

• Handle misunderstandings and problems in a calm and re-assuring manner

• Safe operating of Tram, Tram buses with full safety conscious Key achievements

• Trained DCD tram operating training and Obtain a certificate

• Often been hand-picked to test and train new drivers and operators Company Café Franschhoek

June 2010-December 2010 BARISTA

Outline: Daily serving of Beverages and ensure customer service Key responsibilities

• Making of coffee, tea and foods such as muffins and deliver orders

• Interact with customers in a pleasant manner and handle of cash from clients

• Ensure quality customer service to establish long-term customers through prompt and courteous service

• Packing of food and beverages and maintaining of clear records

• Maintain cleanliness of the equipment and emptying trash

• Adhering to all food safety regulations and quality control OTHER WORK EXPERIENCE

Company Chateau Security Position Security Supervisor Period 1year

Company Absolute Transfers Position Chauffeur/Tourist guide Period 1year

EDUCATION AND QUALIFICATIONS

Bachelor of Arts degree University of South Africa HIV and AIDS Counselling Certificate University of South Africa Tourism guiding certificate in the Cape Wine Industry Tourist Guide institute Cultural Tourist guide certificate in the Western Cape Tourist Guide Institute First Aid Level 1 Frontline Emergency Care

C1 driver’s License Plus PDP Republic of South Africa REFERENCE

Contact person Lewellyn Lambert

+278********

Contact person Chevon Du Toit

+277********

• Dieu Donne Vineyards • Franschhoek Wine Tram

Contact this candidate