Dhlamini Dikmakatso Magaret PAGE * of *

Dimakatso Magaret Dhlamini

* ****** ****, ********, ****

adh1o4@r.postjobfree.com

078-***-****/061-***-****

Profile

I have six years working experience. The experience includes working as Call centre Agent, Receptionist/ Admin and sales consultant. I am a goal driven individual. I have good communications skill, both verbal and written down. I can work under pressure, multitask, and I pay good attention to detail. Personal Details

Nationality : South African

ID Number : 920**********

Criminal Record : None

Drivers licence : C1

Education and Qualifications Obtained

2018 – Maluti Tvet College

National N Diploma: Management Assistant

2009 – Ed-U-college

National Senior Certificate (Grade 12)

Work Experience

2019

Position :Trainee Customer Care Inbound call centre consultant Company :Vodacom Merchants

Duration : 05/2019 to 07/2019

Duties : Handling incoming calls by assisting with customer queries and complains and troubleshooting. (perform sim swaps, account queries, subscriptions and network problems).

2016 – 2018

Position : Receptionist/Admin Intern

Company : Digi Map

Duration : 02/2016 to 01/2018

Duties : Managing diaries, updating register and timesheets, sending and receiving couriers, handling incoming and outgoing mails and e-mails, taking messages and distribute to right personnel, making copies, faxes and scanning of documents, filing, welcoming visitors, handling petty cash, making travel arrangements, taking minutes and maintaining reception area.

Dhlamini Dikmakatso Magaret PAGE 1 of 2

Dhlamini Dikmakatso Magaret PAGE 2 of 2

2015

Position : Sales consultant

Company : Assupol Life

Duration : 06/2015 to 12/2015

Duties : Selling and marketing company financial products. 2013 – 2015

Position : Sales consultant/Financial Advisor

Company : Metropolitan Life

Duration : 02/2013 to 05/2015

Duties : selling company financial products and helping clients with their finances. References

Mr T Motha

Company :Vodacom Merchants

Relationship : Trainer

Contact number: 076-*******

e-mail address : adh1o4@r.postjobfree.com

Mr T Seekane

Company :DigiMap

Relationship :Director

Contact number :081*******

e-mail address :adh1o4@r.postjobfree.com

Ms E Zeilinga

Company :Metropolitan Life

Relationship :Sales Manager

Contact number :082*******

e-mail address :adh1o4@r.postjobfree.com

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