Customer service
Resume:
Margaret Vandelden
Libby MT ****3
******.*********@*****.***
PROFESSIONAL EXPERIENCE:
World Travel Inc., Douglassville PA 19518
Afterhours Travel Consultant July 2017 to March 2020 Home office Apollo Service various accounts assisting travelers at all hours with domestic and international travel reservations or issues.
I have been flexible working various shift hours and holidays. Note: Employee of the month January, February.
Also handled specific account for 5 years which included travel of adult chaperones and children connecting at various cities.
Group Travel Agent May 2011 to July 2017 Home office Apollo Service group calls for travel reservations and specific meetings for set-up and process. AAA Mid-Atlantic Travel Richmond VA 23220
Travel Counselor Leisure April 2001 to September 2010 Call center environment / office and home office Apollo
Sold all phases of travel including air, tours, cruises, and rail. Also handled group cruises, tours. EDUCATION:
Erie Business Center, Erie PA
Associate Business Degree specializing in the Travel Secretarial Program Wilma Boyd Career School, Pittsburgh PA
Travel Certificate
REFERENCES:
Robin Boeggeman Phone: 215-***-**** Retired and my previous Team Manager at World Travel Inc. Eileen Leddy Phone: 646-***-**** Worked on meeting for Ms. Leddy. Shelley Brookes Phone: 646-***-**** Travel Counselor Former coworker Terry Walsh Phone: 610-***-**** Group Air Agent, World Travel Inc., Former coworker Lube Peskov Phone: 509-***-**** Good Friend.
Sheila Lee Phone: 406-***-**** Friend and Neighbor.
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