Sales Executive Customer Service

Hussam ABUASSALI *

• Status: Single

• Date of Birth: 20 October 1995

• Hobbies include basketball, rock- climbing.

OBJECTIVE

Hard- working, dedicated, and experienced with a positive outlook, friendly personality, and pleasant disposition seeks a career in sales & Marketing. Physically- fit; can work long hours, quick learner and can articulate product specifications clearly, and observes excellent customer service practices.

WORK EXPERIENCE

TALIS GROUP LEBANON / BEIRUT JAN 2017 — NOV 2019

SENIOR SALES EXECUTIVE

• Enhances staff accomplishments and competence by planning delivery of solutions; answering technical and procedural questions for less experienced team members; teaching improved processes; mentoring team members.

• Identifies business opportunities by identifying prospects and evaluating their position in the industry; researching and analyzing sales options.

• Sells products by establishing contact and developing relationships with prospects; recommending solutions. Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.

• Identifies product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Prepares reports by collecting, analyzing, and summarizing information.

• Maintains quality service by establishing and enforcing organization standards.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; bench- marking- state- of- the- art practices; participating in professional societies. Dubai, UAE

Email Address: adh1jp@r.postjobfree.com

Direct Contact Number: 00971 (0-567******

PERSONAL INFORMATION

Hussam ABUASSALI 2

VIP AUTO CARS SHOWROOM, LEBANON/ BEIRUT FEB 2015 — DEC 2016 SALES EXECUTIVE

• Understands automobiles by studying characteristics, capabilities, and features; comparing and contrasting competitive models; inspecting automobiles.

• Develops buyers by maintaining rapport with previous customers; suggesting trade- ins; meeting prospects at community activities; greeting drop- ins; responding to inquiries; recommending sales campaigns and promotions.

• Qualifies buyers by understanding buyer's requirements and interests; matching requirements and interests to various models; building rapport.

• Demonstrates automobiles by explaining characteristics, capabilities, and features; taking drives; explaining warranties and services.

• Closes sales by overcoming objections; asking for sales; negotiating price; completing sales or purchase contracts; explaining provisions; explaining and offering warranties, services, and financing; collects payment; delivers automobile.

• Provides sales management information by completing reports.

• Updates job knowledge by participating in educational opportunities; reading professional publications. Enhances dealership reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

THE PARISIAN HOTEL. LEBANON / BEIRUT JAN 2014 — JAN 2015 FRONT DESK AGENT

• Greeting and thanking guests in a sincere, friendly manner.

• Checking guests in on arrival and out on departure.

• Posting charges to appropriate guest accounts.

• Anticipating and addressing guests' needs, and resolving their problems and complaints.

• Assisting guests with disabilities.

• Operating switchboard and assisting with inquiries.

• Assisting the reservations manager with taking reservations.

• Collaborating and communicating with other internal departments to ensure guest satisfaction. Complying with company procedures and safety policies.

• Performing duties on daily checklist.

QUALIFICATIONS

• Excellent customer service and sales skills.

• Strong verbal and written communicator.

• Excellent phone and presentation skills.

• Proficiency in Microsoft Office, CRM, and sales software programs. Good negotiation and problem- solving skills.

Hussam ABUASSALI 3

EDUCATION

BUSINESS ADMINISTRATION

2020- ALRASHEED INTERNATIONAL UNIVERSITY

• Decision Sciences and Economics

• Finance and Accounting

• General Business and Management

• Marketing

• Sales

SKILLS

• PMS

• GPOS system

• Windows

• Microsoft Word

• Excel

• Outlook

• IBM

• CRM

• Ability to operate POS.

• Computer literate

REFERENCES

• References available upon request.

Contact this candidate