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Document Control Medical

Houston, TX
November 21, 2020

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Business professional offering comprehensive experience supporting records management, administrative and patient/client relations for M.D. Anderson, Houston Center for Independent Living, Novitex, Lone Star Legal Aid and medical organizations. Coordinate initiatives to ensure optimal management of records, file room operations and patient information. Demonstrated critical thinking through self-direction, initiative, and highly effective interpersonal and communications skills.


B.A. Degree - Liberal Arts - Stephen F. Austin State University, Nacogdoches, Texas

A.A. Degree – Psychology - Blinn Jr. College, Brenham, Texas

National Certification- Social Security Benefits Counselor


Administrative Skills

Liaison with management and administrative staff; Highly effective meeting hospital protocols and HIPPA requirements. Possess strong organization skills provided support to office operations.

Records Management

Coordinate health information management projects; radiology information, file room management; data entry and document control

Patient Access/Care

Dedicated individual committed to providing excellence on inpatient access registration and patient services working with diverse cultures

Computer Skills

Microsoft Office 2007-Word & Excel


UT M.D. Anderson Cancer Center

Completed 5 years of service as a File Room Clerk/Film Library Services Representative for this medical organization supporting management in securing medical data.

Received Employee-of- the- Month for excellence in service and job performance.

Managed administrative functions with high level of accuracy. Gained extensive document control experience; managed taking a high-volume incoming/outgoing calls; generated status and activity reporting. Coordinated data, organized, and entered into computer systems.


Lone Star Legal Aide (10/18 to Present)

Accounting Clerk/Records Manager

Maintain records in filing database for easy access & storage.

Attend to client & personnel requests regarding records for personal use.

Log accounting invoices & statements into spreadsheet for records keeping & easy access.


Records Management Clerk (6/16 to 6/18)

Maintained records in filing database for easy access & storage.

Attended to customer requests regarding records for personal use.

Reconciled records for to help minimize current records while purging older files to Iron Mountain’s off-site storage facility.

Assisted mail room department with mail filing for easy access and distribution.

Online training courses taken to better assist with department goals, procedures & expectations.

Contract/Temporary Assignments, Houston, Texas (4/09 to 11/15)

Assigned to diverse projects including the following:

Cane Island Senior Care/Kasito Healthcare

Records Manager

Updated medical records for internal/external use for personnel upon request. Five year backlog completed within three weeks.

Cypress Fairbanks Medical Center

Patient Access Representative

Admitted/Registered patients as they come for appointments, while directing them to the proper clinic(s) as needed. Assisted visitors in clinical locations for specific visitations & possible registration purposes for future appointments.

Harris County Department of Education

Administrative Assistant

Responsible for records management and office projects including the organization and management of child education/development programs (1st- 6th grade).

Accomplishments: Completed numerous assignments in the medical, social services and non-profit organizations consistently meeting company expectations and receiving excellent reviews for contributions.

Houston Center for Independent Living, Houston, Texas (06/07 to 03/09)

Community Work Incentive Coordinator

Facilitated client enrollment in federal work-incentive program benefits available through private organization assisting recipients of SSI and SSDI benefits in 13-county region. Managed large geographic territory on north side of metropolitan Houston.

Cultivated relationships with program directors and community liaisons to identify potentially eligible clients, and within employment networks such as multiple offices of Texas Work Source, training schools and private staffing companies. Explained rights and responsibilities for incentives available during job search, developing scenarios to ensure understanding of multiple options. Referred clients to broad network of resources for job leads, training and other services such as résumé writing.

Accomplishments: Gained substantial case management/certified social security benefits experience as a counselor: assessed resources, document and verified information; established plans for service delivery; explained rights and responsibilities; provided referrals to local agencies and community resources.

DARS (Department of Assistive & Rehabilitative Services) (01/06 to 05/07)

Vocational Educational (Full-time) Student

Educational opportunity thru developmental and interpersonal training to better understand working knowledge of social & business development in modern day America.

Accomplishments: Completed techniques on improving interviewing, resume writing, and other application tools for employment productivity, & advancement.

UT M.D. Anderson Cancer Center, Houston, Texas (06/00 to 12/05)

File Room Clerk/Film Library Services Representative (Employee-of- the- Month 2004)

Responded to requests for imaging films, received from both internal departments and outside stakeholders such as patients, clinics, local and international hospital facilities.

Maintained updated log reflecting location of each outbound and incoming files, based on bar code data.

Accessed and updated patient files with extreme attention to detail, toward highest degree of accuracy and quality control. Pulled patient files preparing for protocol conferences.

Led team of three in project to convert more than 100,000 imaging files from hard copy to digital format. Acquired training with equipment, and diligently processed high volume of records while maintaining routine duties.

Headed initial project to reintegrate film from offsite storage. Retrieved specified items, logged to main system, and filed accurately.

Accomplishments: Recognized for outstanding performance and received Employee of the Month.

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