Matthew Robicheaux

*** ***** ******, ***** ******* 70420

Mobile: 985-***-****

adh1al@r.postjobfree.com

Education:

University of New Orleans New Orleans, Louisiana 70148

Completion Date: May 2011 Degree Attained: Master's degree

Major: Hotel & Tourism Management

Southeastern Louisiana University Hammond, Louisiana 70401

Completion Date: May 2009 Degree Attained: Bachelor's degree

Major: Business

Work Experience:

Field Manager, Department of Commerce

650 Poydras Street, Suite 1515 New Orleans, Louisiana 70130

February 2020 - October 31st

Duties, Accomplishments, and Related Skills:

•Served as an Online Training Coordinator.

•Managed the training for 1,100 new hires converting all in person training to a one-day event due to COVID 19 constraints.

•Through analysis and change management, ensured specific levels of quality and progress of field operations were met.

•Established schedules to ensure productivity seven days a week for up to 250 field employees and 12 supervisors.

•Ensured 100% participation in online training for field workers.

•Dealt with very difficult and ever-changing scenarios safely and effectively at a high pace.

•Maintained compliance with all applicable laws and policies and procedures by reviewing and monitoring activities conducted by any designee or department representative.

•Prepared and maintained accurate records and documentation on all staff activities.

•Communicated operational policies and procedures to all personnel.

•Directed decisions regarding hiring, discipline and promotion of staff as well as evaluations.

Supervisor: Anthony Rankins

Supervisor Phone: 251-***-****

Real Estate Project Manager

New Orleans, Louisiana 70114

April 2015 - January 2020

Duties, Accomplishments, and Related Skills:

•Served as a Licensed Real Estate Agent.

•Researched properties and market conditions to determine which are favorable for rehabilitation, resale, and rent.

•Purchased and rehabilitated properties in New Orleans, LA.

•Negotiated with vendors and contractors for supplies and services.

•Evaluated proposals and bids; and recommend the award of contracts.

•Reviewed, approved, and denied invoices relating to property costs based on budgetary and contractual specifications.

•Managed on-site progress ensuring schedule and budget are in line.

•Verified property compliance with state and federal regulations.

VIP Host Manager/Total Rewards Manager, Harrah's Casino

228 Poydras Street New Orleans, Louisiana 70130

January 2011 - April 2015

Duties, Accomplishments, and Related Skills:

•Managed a budget of over 12 million dollars per year.

•Created and maintained key performance metrics/KPIs using analytical models

•Calculated total supply chain cost in relation to new projects including product launches

discontinuations, and seasonal/special promotions.

•Created a culture of teamwork while building relationships with other departments within the casino.

•Improved customer service scores to all-time highs in Q1 and Q2.

•Managed two departments with 25 direct reports, overseeing a total of 40 employees.

•Developed a plan to increase usage of our customer management software tool usage by 50%.

•Designed sales initiatives to increase customer loyalty to the brand/Harrah's New Orleans

Logistics Manager, United States Army

New Orleans, Louisiana 70001 United States

October 2002 - October 2010

Duties, Accomplishments, and Related Skills:

•Introduced and employed lean techniques and processes throughout the company

•Reviewed and executed purchase orders, change orders and other documents within delegated authority.

•Organized inventory processes, leading to inventory changes saving the unit $110,000.

•Oversaw the planning and execution of deploying 300 vehicles, 160 personnel, and 25 containers on three overseas tours. Maintaining and managing over $60 million in equipment.

•Managed 12 direct reports.

•Planned, coordinated and delegated procurement activities within the department.

•Created predictive forecasts and advanced analytics models in SAP APO.

•Obtained, negotiated quotes and agreements with transportation and raw materials providers.

•Developed procurement policies and establishing accountability for tactical and strategic results through effective reporting, monitoring, and cross-functional engagement.

Professional Training and Certifications:

Systems Development Life Cycle Certificate

Transportation Management Certification

Property Book Officer Certification

Property Accountability Officer Certification

40 Hour Project Management Professional

Maximizing Employee Performance Certificate

Real Estate Agent

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