Personal Assistant Sales

Curriculum Vitae

Deborah Celeste Allen

Deborah Celeste Allen Cell: 083-***-****

** ******** ******, ********** ********

**** adh13s@r.postjobfree.com

Personal Profile

Born : 23 October 1978

Single

English & Afrikaans

Aged : 42

South African

Excellent Health

Professional Profile

New challengers are always welcomed. I am a quick learner. Always willing to help and assist. I get on with my work. I don’t like my work to be incomplete.

Manage Stressful Environments

Steadfast Student

Adaptable Individual

Inventiveness Capabilities

Devoted and Trusty

Proficient Colleague

People’s Person

Professional Experience

Karongwe Portfolio, 51 Bell Road New Era Springs

Aug 2016 – Oct2020

Retrenched due to Covid -19

Private Big 5 Game Reserve

Reservations Consultant

Responsibilities:

General Reservations

Group Reservations

Weddings

General Telephonic Booking Enquiries and availability

Email Enquiries

Loading of Rates on to Res Request reservations system

Weekly operational reports

Biweekly wash reports

Daily Cancelled booking report

Daily New booking report

Daily Payment Chasers and Follow ups

Maintain and Update Online Portals

Sourcing new Online Portals and registering properties

Replying to customer complaints

Hannitan Leather, 51 Bell Road New Era Springs

Feb2016 - Jul2016

Personal Assistant

Responsibilitie

Balancing of Bank Statements

Invoicing on Pastal

Reconciliation of Accounts for Month end

Loading of payments

Salaries

Wages

Petty Cash

Screening calls for the Director

Combination of Creditors and Debtors

Karongwe Portfolio, 51 Bell Road New Era Springs

July 2012 – Jan 2016

Private Big 5 Game Reserve

Reservations Consultant

Responsibilities:

General Reservations

Group Reservations

Weddings

General Telephonic Booking Enquiries and availability

Email Enquiries

Loading of Rates on to Res Request reservations system

Weekly operational reports

Biweekly wash reports

Daily Cancelled booking report

Daily New booking report

Daily Payment Chasers and Follow ups

Maintain and Update Online Portals

Sourcing new Online Portals and registering properties

Replying to customer complaints

Federal Air, Hanger 14, Bonero Drive

June 2011 – June 2012

Private Charter Airline

Guest Relations Team Leader

Responsibilities:

Responding to Guest/Lodge complaints

Maintaining Department Morale

Motivating Department members

Fulfilling tasks handed out by Direct Line Manager

Managing of Bar staff

Managing drivers

Managing Guest Relations Ground Crew

Check in of Guests

Ensuring no guests miss connecting flights

Prepare Tickets

Assign Boarding Passes to Guests

Plan following days Meet & Greet Schedule

Book Necessary transport /catering as required

Boarding of passengers

Authorizing Invoices

Stock take & ordering

Ensuring upkeep & Operation of Company Vehicles

General Lounge Maintenance

Lufthansa German International Airlines, Hyde Park, Z.A.

October 2004 – June 2011

German International Airline

Ticket Sale

Responsibilities

Rebooking’s

Assistance with Check in

Ticket issuance

Business Analyst Specialist

Responsibilities:

Analyzing the Market

Market Share Reporting and Monitoring

Corporate Revenue Reporting and Monitoring

Budget Reporting and Adjusting

Commission Reporting and Adjusting

Booking – Share and Revenue Reporting

Sales Reporting

Pricing Reporting

Previous Titles and Responsibilities:

Groups specialist – Creation of Group Bookings

Service Centre Specialist – Booking Reservations, Ticketing,

Fare Quotes, General Telephonic Fares & Enquiries, Refunds,

Cross Boarder Fares.

Lu Dowell Representations, Hyde Park, Z.A.

May 2003 – September 2004

Lu Dowell Representations is a GSA company that represents Lan Airlines, Mexicana Airlines and Aeromexico.

Responsibilities:

Fares and Reservation Assistant

Booking Reservations

Ticketing

Fare Quotes

Aiding of Group Booking’s and Ticket Issuing

General Telephonic Fares & Enquiries

Thomson Tours, Dunkeld, Z.A.

March 2001 – April 2003

Thompsons Tours is a tour operator company. Offering tours, accommodation, flight tickets and car hire to Travel Industry.

Responsibilities:

Aiding in Operations

Accommodation Reservations and Car Hire

Invoicing and Documentation

Book Tours and Theatre Tickets

Education

Tecknicon South Africa, Benoni, Z.A.

1999 – 2000

Technicon South Africa is an educational institution providing post-school students with the necessary knowledge and skills to qualify in different fields of study, mine being Travel and Tourism.

Subjects:

Computers

Travel Practice

Tourism

Tourism Development

Accounting

Media and Advertising

Germiston Technical College, Z.A.

1997 - 1998

Germiston Technical College is an educational institution which provides post-school students with the necessary knowledge and skills to qualify in different fields of study, mine being Marketing Management.

Subjects:

Marketing Management

Market Research

Communication Skills

Sales

Entrepreneurship

Etiquette

Germiston High School, Z.A.

1996

Matric (Std. 10)

Subjects:

English

Afrikaans

Mathematics

Geography

Physical Science

Biology

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