CURRICULUM VITAE

Email:adh116@r.postjobfree.com,

Mobile: - 991-***-****

970*******

NASIR V.S

OBJECTIVE:

To associate with an organization this gives an opportunity to play a major role in achieving its objectives by applying my knowledge and skills.

ACADEMIC PROFILE:

BBM from balayesu Degree College From hindupur 2007-2010.

Intermediate From Board of Intermediate Education. During 2005-2007.

SSLC from Board of Secondary Education, AP during 2004.

MBA from JNTUH in Mallareddy group of institutions 2010-2013.

SOFTWARE SKILLS:

Packages : M.S.Office,

Database : M.S.Excell,

Technologies : PGDCA, C language.

ABILITIES:

Good analytical, communication and Presentation skills.

Ability to learn new technologies quickly.

Flexible to work in any kind of environment.

EXPERIENCE:

Organization: Intelenet services pvt ltd

Duration: Mar 2015 to May 2016

Designation: CSR

Organization: First source solutions pvt ltd

Duration: Jan 2017 to June 2017

Designation: CSR

Organization: TNT India pvt Ltd

Duration: Oct 2017 till present

Designation: Operations (CSR)

Roles:

Clear the customer queries.

Identify customers needs in the digital environment and ways to address them.

All requests received from customers are logged for backend fulfilment and are effective from the time they are recorded at the branch.

Monitor Customer Service levels and Customer Satisfaction.

Identify systematic areas that cause frequent customer complaints and arrange for their rectification.

Suggest measures to be adopted to delight customers based on feedback/analysis.

Precalling the customers to arrange the pickup for Cisco process.

Verify the documents of customers to have smooth pickup.

LANGUAGES KNOWN:

English

Hindi

Telugu

PERSONAL PROFILE:

Name : V.S.Nasir

Father Name : E.V.Sageer

Date of Birth : 02.01.1990

Sex : Male

Nationality : Indian

Permanent Address : Melapur.miladh Nagar.

: Hindupur (M), Anantapur (D),

: Andhra Pradesh.

DECLARATION:

I hereby declare that the information and facts stated above are true to the best of my knowledge and belief.

Place: Bangalore Yours Faithfully,

Date: (V.S.Nasir )

Contact this candidate