Alma Preciosa Villarin

Quality Assurance Analyst

Contact

**** ***** **.

Wahiawa, Hi 96786

206-***-****

adh0rn@r.postjobfree.com

Objective

Highly self-motivated and goal-oriented professional committed to pursuing a long term career change in software manual testing. Offers a 27-years track record demonstrating strong analytical and problem-solving skills, computer proficiency, and ability to follow through with projects from inception to completion and a reputation for positive collaboration.

Education

Bachelor of Science in Nursing

Northwestern University, Philippines

1987-1993

Certifications

CPR (Cardiopulmonary Resuscitation)

First Aid

Nursing Assistant

Government Notary

Soft Skills

Time and Project Management Problem-Solving Verbal and Written Communication Teamwork Coordination Self-motivation Flexibility

Technical Skills

Operating systems: Windows, Apple IOS,

Application Systems:

Medical/Healthcare software: Medical billing, Electronic medical record (EMR), Meditech System – Medical Information Technology and Series AS400

Legal Law software: Prolaw

Accounting system: Soarian Financial System

Project Management Tools: Jira, Microsoft TFS

Cloud application: Microsoft OneDrive and Google Drive

Other Applications: PDF reader (Adobe acrobat and Proxit), Microsoft Office (Word, Excel, PowerPoint, and Outlook), Microsoft Teams, Skype, Screenshot tool (Greenshot, and snipping tool)

Professional History

October 2015 - Present

Legal Clerk

State of Hawaii, Attorney General – Civil Recovery Division

Honolulu, Hawaii

Conducting legal research and prepare legal reports

Provides legal support to deputy attorney general

Assembles case materials by collecting, organizing and summarizing information, documents, reports, and evidence

Maintains calendar by entering and updating requirements, court dates, and meetings.

Investigates and locates debtor assets and negotiates payment plans

Assist in the overall focus of Civil Recovery Division function in the systematic recovery and collection of monies owed the State

Supports and handles other non-collection matters and various other duties as assigned.

December 2012 – October 2015

Office Assistant III

State of Hawaii, Attorney General – Civil Recovery Division

Honolulu, Hawaii

Dealing and contacting people that have delinquent debts to the State and its agencies by email, letters, and phones.

Corresponds with debtor employers by mail, email or phone to enforce judgement for wage garnishments.

Calculate and compute all the payments received, categorized by debtor, employer, tax intercept or medical facility and then journalized in various filing systems.

Enters data into a terminal for the case information systems and other automated system s of the department.

Assist in composing, drafting and finalizing reports and assembles information for presentations

Sets up, maintains, and updates legal and non-legal office procedures, manuals and document samples as guide materials for use by other legal sources, legal clerks, and deputy attorneys general

October 2012 – December 2012

Home Health Specialist

CareResource Hawaii, Honolulu, Hawaii

Provides compassionate health and personal care assistance and household management.

Do the documentation of the patient's care in appropriate forms, reminding and giving medications.

May 2012 - September 2012

Administrative Assistant – Private Travel Company

Nitz International Travel, Maui, Hawaii

Answer inbound calls for assistance with bookings.

Review customer history as necessary

Follow policy and procedure guidelines

Help customers change travel plans

Provide or confirm customers’ travel itinerary

Help customers solve travel issues

Document information and outcomes as necessary

June 2010 – March 2011

Patient Caregiver and Medical Technologist

Foundation House, Federal Way, Washington

Provides direct nursing service and care to meet the daily physical and medical needs of the patients living in the facility.

Observes and documents patient's status and care/service furnished.

Charting at each visit and endorsing at shift change and daily reporting to doctors on duty, by telephone, face to face contact, email, and intercom paging to convey the status of the patient. Also, accurate communication between fellow nurses for a continuum of patient care.

June 1993 – May 2009

Medical and Administrative Assistant

Watchtower Bible Tract & Society, Philippines

Assist in the process of completing procedures related to procurement and medical assessment ordered by the physician and electronic medical record documentation

Reports significate physical findings to provide and document findings in EMR.

Answers clinic phone calls, takes messages, and/or appropriately directs calls verbally or via EMR patient case.

Work with the clinical team to identify ways to provide efficient and effective care.

Performs other tasks as assigned.

Contact this candidate