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Social Media Customer Service

Location:
Brooklyn, NY
Salary:
80,000
Posted:
November 20, 2020

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Resume:

SUMMARY OF SKILLS & QUALIFICATIONS

●Extensive Biology/Anatomy, Chemistry/Organic Chemistry Lab Skills

●Comprehensive knowledge reading Body Pod, metabolic cart, blood pressure, blood lactate, and urine Refractometry results

●Highly proficient in Microsoft office (Word, Excel, Power point, Access), and social media platforms (Instagram, Facebook, LinkedIn)

●Movement Correction Strategies

●Chronic Pain Correction Strategies

●Designed programs for clients who now hold PA and National Powerlifting Records in the Revolution Powerlifting Syndicate Federation.

oClasses: Men's 220 Sub-Master amateur raw modern class.

oMen's Pro 275 Raw-Modern Junior class.

oMen's 220 open Pro Single Ply Class.

●Holds Pennsylvania State Record in the 220 bodyweight open single ply class (700lbs)

PROFESSIONAL EXPERIENCE

Compound Performance Q4 Virtual Mentorship as Mentee

Online Oct/Nov/Dec 2020

●Movements Correction

●Movement Strategies

●Abdominal Compression/ Expansion Strategies

●Gait patterning and Strategies

●Athletic Performance

●Private Business Strategies

●NSCA CEUS (2.0)

Founder & Movement Specialist

Meatball Methods Coaching Service

Brooklyn, NY Mar 2020-Present

●Remote Programming for distance Clients

●Monthly Programming Subscription

●Movement Correction

●Chronic Pain Management

●Post Injury Recovery

●Performance Programming

●Athletic Programming

●Body Recomposition Programming

Strength Coach & Fitness Trainer

Equinox Tier 3 Coach

Brooklyn Heights, NY Apr 2018-Present

●Manage client roster 15-20 recurring clients

●Rehab long term chronic pain clients

●Re-teach proper biomechanical patterns related to pain and function

●Provide clients the building blocks and skill sets to get closer to their goals

NSCA Virtual Conference

NSCA CEUS 2 Oct 2020

Founder & Strength Coach

Sellar Strength Training Systems Sep 2015 – 2018

Blandon, PA

●Manage training up to 10 clients at a time

●Consistently achieving lift improvements by 10-20lbs every 4-6 weeks

●Develop goal specific training protocols (lifting, conditioning, mobility) for clients.

●Address clients needs by assessing their current fitness activity, nutrition and medical restrictions

●Evaluate clients on training progress and provide adapted training to fix weak areas.

●Organize a measurable progression of athletic performance.

Data Entry Specialist Mar 2015 - Present

USRealty.com LLP

Wommelsdorf, PA

●Processes data and entry into local Multiple Listings Services (MLS)

●Utilize problem solving and active listening skills to remedy customer complaints

●Providing new clients with a break down explanation of services

●Specializes in customer service/sales

●Clarifies proper completion and submission of MLS forms.

Strength & Conditioning Coach (Internship) Sep 2014 – Dec 2014

Princeton University

Princeton, NJ

●Evaluated athlete performance by tracking progression of weights used on movements & reps with specified weights

●Educated athletes on proper training protocols and lifting form. to prevent injuries and improve general body mechanics

●Encourage dedication towards student athletes’ to insure the improvement of body composition, muscle quality and confidence

●Retained positive working relationships with athletes and served as a mentor

PROFESSIONAL EXPERIENCE CONTINUED

Floor Planning Consultant May 2013 – Aug 2013 Contract

Gold’s Gym

Wyomissing, PA

●Designed a productive training environment for members. by evaluating the space and re-designing the layout of the equipment

●Simplified the layout of the gym giving patrons access to equipment with ease

●Improved efficiency and flow for members utilizing the space

●Planned training stations according to safety regulations.

Security Oct 2013-Dec 2014

Sherman Theatre Security

Stroudsburg, PA

●Responsible for inspecting IDs to confirm proof of legal age

●Insured the safety of patrons attending events

●Interjected when needed to resolve a patron conflict

●Utilized equipment such as metal detector wands to prevent restricted items from entering the establishment

Lifeguard Manager 2009-2012 Seasonal

West Reading Pool

West Reading, PA

●Responsible for organizing the lifeguard rotation schedule

●Managed the money in registers upwards of $5K+

●Insure a safe work environment for guards and patron by monitoring lifeguard behavior

●Rescued 20+ patrons from potentially dangerous experiences

EDUCATION & CERTIFICATIONS

East Stroudsburg University

●Masters of Science in Exercise Science

●Bachelors of Science in Biology, Concentration: Pre Physical Therapy

Certified Strength and Conditioning Specialist (CSCS)

National Strength and Conditioning Association Jan 2018

CPR/AED

Red Cross Jul 2015



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