Rich Brooks

*** ******** ********

Peterborough, Ontario K9J 7N8

adh0pq@r.postjobfree.com

705-***-****

Highlights of Qualifications

Over 20 years’ experience working with the public and staff providing outstanding customer service

20 years of Plumbing experience

Excellent Management skills

Able to work effectively in a fast paced work environment

Outstanding mechanical aptitude

Excellent communication skills, both written and verbal

Building Automation Certified.

Oversee Service Level Agreement Compliance with MOH/MLTC

Contracts (various: including formal, short form, and annual contracts)—Drafting, Evaluation, Negotiation and Execution

WORK EXPERIENCE

Facility Manager

2018-Present

Spectrum- Canopy Growth Bowmanville

Bedrocan- Scarborough

Compliance with building safety code, fire plan, and fire extinguishers inspection plan

Responsible for access to building including keys and badges under QA supervision

Proposal and implementation of solutions to reduce operational expenditures

Coordinate major repairs and other capital extensive projects

Manage the operational budget related to the ongoing maintenance, upgrading, retrofitting, and ensuring the facility is always fully operational

On site Plumber for both locations, which include all aspects of plumbing for commercial and industrial

Liaison between non-ops departments and facilities management

Manage the daily activities of all licensed trades and the Maintenance Manager

Prepare a budget for the fiscal year and prepare monthly variance reports

Prepare RFP documentation for proposed projects to include ROI’s and justifications as needed

Maintain vendor performance and non-conformance reports and manage vendor relationships to effective, efficient, and lowest cost service provision

Maintain and develop relationships with all internal stakeholders (managers) and report on departmental projects

Ensure that preventive maintenance is completed on all equipment as needed to ensure operational up-time

Commissioning of processes and equipment once installed

Installation of new equipment, relocation of existing equipment, and upgrades to existing equipment

Maintaining operational uptime for all automated building and operational systems

Develop, mentor, and manage staff

Accomplish work within the confines of the budget set by the General Manager

Report defined KPI’s to the General Manager as directed

Promote and ensure a safe work environment with strict adherence to H&S protocols

Ensure work is completed in accordance with any company SOP’s and guidelines to safeguard product and process integrity

Other duties as assigned

Regional Facility Operations Manager

2015-2018

YMCA of Eastern Ontario

Worked closely with 8 Facility Managers to protect and safely increase the value of all capital, personnel, and assets, including, but limited to, inventory requiring a lot of day travel between facilities.

Mentored and assisted Facility Managers in creating and meeting facility goals to ensure corporate goals and change initiatives are met; providing constructive feedback, career development and coaching.

Regularly evaluation the day-to day running of the facilities including reviewing inventory controls and the efficiency of procedures; enforcing change and the need for continuous improvement.

Oversees customer support processes and organizes them to enhance customer satisfaction, managing the relationships/agreements with external partners/vendors and contractors.

Ensures overall facility performance is high by gathering, analyzing and interpreting data and metrics and ensuring each assigned location is in compliance with all company, Provincial and Federal policies and regulations.

Creates financial reports to maximize performance and meet corporate expectations including knowledge of, and oversee direct reports for compliance to MOH, MOL.

Provides operational overview and guidance when reviewing potential acquisitions or new business development.

Works closely with HR to coach and assist facility managers to attract, hire and retain top employees.

Director of Environmental Services / Operations Manager (Non for Profit) 2012-2015

Aramark Health Care, The Wexford, Scarborough, Ontario

Anticipate issues that may impact the community in environmental services areas.

Administer capital projects

Active member on committees such as Health and Safety, Union Negotiations Salary Committee

Promote a high level of environmental stewardship

Provide oversight and technical advice on all services under the jurisdiction of environmental services

Develop budgets estimates and manage approved capital and operation budgets

Recruit, train and support all new and existing staff

Provide performance appraisals to staff

Serve as the point of contact for customers on contractual matters. Act as contractual “middleman” between company employees and customers, ensuring timely review and approval / reconciliation of variations.

Environment Service Manager

Bally Cliff, Ajax, Ontario (Chartwell) 2010-2012

Directing, training and scheduling work assignments for staff

Managing preventative maintenance program

Supporting the fire and safety program for the facility

Inspection and evaluation of the facility to comply with LTC

Develop and implement procedures for contract management and administration in compliance with company policy. As appropriate, contribute to or influence company policies.

Prepared budgets, and other administrative guides to develop inventories of laundry, housekeeping and maintenance supplies and equipment

Maintenance Manager

Peterborough Manor, Peterborough, Ontario (Chartwell) 2008- 2010

Ensured proper processing of reports for shift closing

Assisted with the management of staff

Completed various routines for daily maintenance

Daily monitoring of building systems

Participated in quality assurance program audits to ensure appropriate health and safety practices are being administered in the home

Repair of drywall, plumbing, electrical, carpets, all aspects of construction repairs

Service Plumber

John Jones Plumbing Hamilton, Ontario 2000- 2008

Repair and installation of all plumbing fixtures

Emergency service work performed for the city of Hamilton on main laterals

Install and repair all water treatment systems

Supervisor for over 20 employees

Directing day to day operations, driving up sales, and increasing business by %30 in six months

CNC Operator

Atlas Specialty Steels Welland, Ontario (automotive/aerospace) 1991-2000

CNC operator machine All grades of steel to strict tolerances

Bar Cell operator

Scheduling and budget control

Maintenance supervisor for all trades on a rotating shifts

1989-1991

General Motors St Catharines Ontario

General labor, maintenance summer employment

EDUCATION

BAS -Priva, Convergint, Trak Building Certified 2017

Fiix User-Implantation-to end user 2019

Ontario Health and Safety Certification

Toronto, Ontario 2018

CPR Certification

Peterborough, Ontario 2019

WHMIS Certified (train the trainer)

Toronto, Ontario 2019

Finance Certification

Chartwell Head Office, Mississauga, Ontario 2012

Leadership Certification

Chartwell Head Office, Mississauga, Ontario 2012

Labor Relations Certification

Chartwell Head Office, Mississauga, Ontario 2011-2012

GM Mentorship Certification

Chartwell Head Office/ Peterborough Manor 2011

Lift Certification

Chartwell Head Office, Mississauga, Ontario 2011

Plumbers Certification

Hamilton, Ontario 2005

Bachelor of Finance

University of Toronto, Toronto, Ontario 1994

Hotel Management 1991

Niagara College Welland Ontario

Volunteer Work

Soccer Coach

Peterborough Youth Soccer Club 2006-present

Director

Ontario Soccer Referees Association Peterborough 2006-present

Executive Director

Ontario Soccer Referees Association Canada 2006-present

References Available Upon Request

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