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R P

ROCHELLA PADILLA

To obtain a challenging work in the tourism industry; to provide quality service likewise, to enhance knowledge and contribute to the organization with skills, educational attainment as well as establishing professional relationship with working colleagues

SKILLS

Data entry

Multi-line telephone skills

Office equipment operations

Business operations understanding

Shipping and receiving

Organization and efficiency

Efficient and accurate

Quick learner

Excellent with kids

Computer Proficient

Client Relations

LANGUAGES

English

Filipino

PERSONAL DETAILS

Date of birth

September 20, 1989

Nationality

Filipino

Marital status

Single

WORK EXPERIENCE

MARKETING AND DOCUMENTATION ASSOCIATE

650 Allied Inc / Jul 2019 - Present / Makati

Sales & Marketing with Documentation

• Conducts Interview and assessment of prospective buyer/s for pre-qualification checking for housing loan application

• Compile, process and submit necessary Housing Loan Documents and check the completeness of the submitted requirements

• Conduct phone and or email verification to validate current employment of the principal and co-borrowers

• Encode the necessary documents of buyer/s in the DEVENTRY

(a program used for Pag-IBIG HDMF Housing Loan) application

• Scan, file and organize pertinent files for safekeeping

• Assist in sales and marketing events and responsibilities

• Handle ad hoc duties as assigned by the immediate supervisor Office Management

• Handle all HR related tasks such as but not limited to payroll management, government mandated benefits, HMO

application and management, application of business permits and licenses, recruitment activities, safekeeping of pertinent documents

• Act as Corporate Secretary of the company and safekeep contracts and other legal documents

379 Pintong Bato Street, San Nicolas III, +63-977-***-**-** adh0oq@r.postjobfree.com Bacoor, Cavite, 4102 Philippines

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EDUCATION

Bachelor of Science in Tourism, Hotel

and Travel Industry Management

Pamantasan ng Lungsod ng Maynila

Gen. Luna St. Intramuros, Manila

Academic Scholar 2006 – 2010

2006-2010

Secondary

Antonio J. Villegas High School

Jacinto St. Magsaysay Village,

Tondo, Manila

First Honorable Mention

2002 – 2006

INTERNSHIP

Apprenticeship as Marketing Personnel

7107 Islands Management, Inc.

April – May 2009

Apprenticeship as Front Desk Assistant

Magsaysay Institute of Hospitality &

Culinary Arts (MIHCA)

September – Dec 2008

Apprenticeship as Reservations Clerk

Skynet Travel Corporation

June – Sep 2008

HOBBIES

- Watching Netflix

- Listening to music

- Cooking

• Handle task related to office supplies’ Inventories, purchase, requisition, and monitoring

• Handles all Admin related tasks such as but not limited to requisition of petty cash advances, monthly liquidation report of petty cash advances (for all consumption), organize company events like birthday celebration monthly, Christmas party, etc. ADMINISTRATIVE OFFICER

Eveb Corporation / Jun 2017 - Jun 2018 / Pasay

• Responsible for the requisition of Operational Cash Advances for Visa application purposes from Finance and Accounting Department

• Responsible for the Liquidation Report of Operational Cash Advances

• Ensure timely application, submission and follow-up of Visas, Work permits of all Eveb Corporation foreign employees

• Assist Foreign Employee Visa Applicant in filling-up Visa Application Forms

• Ensure that all the information provided by the client is accurate and correct, preparing and checking all legal documents

• Collate documents required for Visa Application

• Oversee the completion of all relevant visa and immigration documents and ensure that they are received within the time limit set by the government

• Responsible of all Immigration issues and operations, remaining up to date with any changes to legislation

• Acts as a Company’s Official Representative to the Bureau of Immigration Philippines and liaises with the law firm related to all legal matters under the direct supervision of the HR Head

• Conducts research and prepare and follow-up on other Philippine governmental applications, and official processes, as necessary

• As the Visa Processor, I am required to train some HR staff to enhance their understanding of immigration rules to help them to fulfill their roles to a high level

• Responsible in Food Budgeting and cash requisition for purchasing the meat, & vegetables

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REFERENCES

Architect June Kathleen Mordeno

650 Allied Inc

+63-906-***-****

adh0oq@r.postjobfree.com

Aimee Dometita Aringo

Eveb Corporation

(+63 2) 8556 67 77

adh0oq@r.postjobfree.com

Rosemarie Yugto

Promo Exchange, Inc.

+63-917-***-**** I

adh0oq@r.postjobfree.com

• Provide administrative support to staff handling office maintenance and upkeep

• Handle hotel booking, flight ticketing and transportation requirement for guests, and office staff

• Ensure that supplies, equipment, tools, furniture either owned or leased has been properly distributed, allocated and accounted for

• Monthly Liquidation Report of Petty Cash Advances (for All Consumption)

• Handle Company Events (like Birthday Celebration monthly)

• Safekeeping of Keys for the Stock Room and Lockers

• Responsible for Inventory, purchase, distribution of Prepaid Cards for Employees

• Handle task related to Office Supplies Inventories, purchase, requisition, and monitoring

• Ensure that the trackers and monitoring templates are updated daily

• Assist in the gathering data and information essential to admin projects such as process improvement, process efficiency, cost reduction, etc.

• Supervision of all tasks performed by the maintenance

• Other admin duties and any all reasonable directions as outlined by the Admin/HR Management

VISA ASSISTANT

OSM Maritime Services, Inc / Sep 2016 - Dec 2016 / Manila

• Responsible for the requisition of Operational Cash Advances for Visa application purposes from Finance and Accounting Department

• Responsible for the Liquidation Report of Operational Cash Advances

• Ensure timely application of Visas of all seafarers and Shore-based Staff

• Assist crew in filling-up Visa Application Forms

• Collate documents required for Visa Application

• Dispatch documents to crew and brief them regarding Visa Procedures and other information related to interview (For those who require Personal Appearance)

• Updating of local web-based systems of the department

• Acts as a Company’s Official Representative to the US Embassy

• Assist in the timely delivery of LOG and E-tickets and other travel documents of joining Seafarer

• Perform other functions as delegated by the immediate superior and Head of the Department

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ADMINISTRATIVE ASSISTANT CUM RECEPTIONIST

OSM Ship management Pte Ltd / Apr 2016 - Sep 2016 / Manila

• Improved office operations by introducing automated systems, handled client correspondence, tracked records, and disseminated memos and information to appropriate recipients

• Placed and received vendor orders, gave instruction to maintenance for services required by office management

• Used phone and email to contact customers regarding confirmation of deliveries and provided answers to their queries

• Responsible for controlling and managing all document processes including reviewing files, records, and critical information, confirming accuracy and compliance with policies and procedures of company

• Handled all incoming mail and packages and separated items according to recipient in all departments

• Responsible for handling front reception desk duties, including welcoming guests and answering the phone

• Improved automation of office operations to make departmental correspondence, tracking records and data easier

• Managed physical and electronic documents and data by ensuring filing systems were used correctly

• Handled all the front desk and reception duties including creating spreadsheets, faxing reports, and scanning documents

• Monitored guests, issued badges, and tracked activities to maintain optimal building security and protect staff from unauthorized persons

• Greeted crews, clients and guests at entrance and provided professional and friendly assistance

• Screened visitors, updated logs, and issued temporary passes as per protocol to ensure safety of facility

• Responsible for maintaining and restocking office inventory, submitted purchase orders for new office supplies and crew uniforms and PPE products

• Collaborated with vendors to ensure shipping procedures were optimized and inspected products received were of top quality which resulted in increased revenues for company

• Received and routed incoming mail and packages to team members, facilitating timely communication and efficient operations

• Trained catering cadets in call etiquette, administrative procedures, and MS office use to give customers and fellow staff consistent, and knowledgeable support CLIENT SERVICE SPECIALIST

ProAccess Business Services / Aug 2015 - Jan 2016 / Makati

• Placed and received vendor orders, gave instruction to maintenance for services required by office management

• Collected various information and research data through various media sources to provide relevant information to staff

• Used phone and email to contact customers regarding confirmation of deliveries and provided answers to their queries

Responsible for controlling and managing all document processes including reviewing files, records, and critical information, confirming accuracy and compliance with policies and procedures of company

• Made all domestic and internal travel arrangements, hotel reservations and transportation requirements

• Acted as liaison to arrange meetings and facilitate communication and cooperation between all managers and department heads and executives

• In charge of maintenance and updates for all office systems, including computer hardware and software, provided solutions to computer issues

• Resolved customer inquiries and ensured customer satisfaction, shared customer communication with appropriate department personnel

• Coordinated relationship between co-tenants and building management

• Created invoices for customers' purchases, prepared packages for shipment, and arranged courier delivery

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• Provided assistance to administration and other professional staff to troubleshoot and correct computer and software issues, provided training as required

• Balanced accounts by verifying all data to eliminate discrepancies for incoming and outgoing cheques and wire transfers

• Recorded and maintained staff records for attendance, vacation leave, sick leaves, and personal days off work

• Responsible to keep department organizational chart up to date with current information

• Controlled access to building and supplied and recorded key cards given to employees and visitors

• Responsible to document participant details of conference calls and recording all speakers for future reference as needed

• Offered every client knowledgeable and supportive assistance to meet all needs and build loyalty

• Responsible to arrange for conference rooms for internal as well as customer meetings, recorded proceedings of meetings, distributed minutes at the direction of administration

• Responsible for tracking and processing staff time sheets, submitted accurate information to accounting department for processing payments to staff in a timely manner

• Responsible for processing all financial documents and invoices, prepared contracts, and expense reports

• Received and submitted payments, updated account information, and provided receipts

• Created and maintained physical and electronic systems to keep records up-to-date and compliant, purged unnecessary and/or outdated records

TELEPHONE OPERATOR

The New Century Seafood Restaurant / Jun 2013 - Sep 2013 / Pasay

• Collaborated with other administrative team members, human resources and finance department on special projects and events

• Responded to telephone inquiries and transferred calls to correct staff members authorized to solve their issues

• Responded to guest requests for special accommodations and made restaurant and tour reservations for them

• Tracked parties and special events to manage reservations

• Provided information and tours of the dining areas, pool, spa, and fitness center so that patrons would be familiar with the resort and its amenities

COLLEGE SECRETARY

Bulacan State University / Jan 2012 - Aug 2012 / Malolos

• Provided clerical support to various teachers and staff and assisted teachers in classroom instruction as needed

• Assisted teacher to create lessons to promote student development that were consistent with school's mission statement and philosophy

• Recorded accurate data for daily attendance, absences, or tardiness to professors to notify parents

• Kept records of attendance of professors, and prepared payroll to submit to the HR department RECEPTIONIST TELEPHONE OPERATOR

Traders Hotel Manila / Oct 2010 - Dec 2010 / Pasay

• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account- related questions

• Entered data in Property Management System software to keep records of guests’ information

• Gathered, sorted, distributed, and sent mail and packages

• Greeted customers, answered general questions and directed to appropriate location

Contact this candidate