Social Media Customer Service

MACKENZIE NICHOLSON

Bowling Green, KY ***** (L) ● Ashland City, TN, 37015 (P) ● 615-***-**** ● adh0nz@r.postjobfree.com

OBJECTIVE

To obtain the brand and internship/assistant..

SUMMARY OF SKILLS

Ability to multi-task • Customer service experience • Team collaboration

Proficient in Microsoft Excel • Instagram, Facebook, and Twitter • Sales experience

EDUCATION

Western Kentucky University, Bowling Green, KY, Anticipate May 2021

Bachelor of Science, Marketing

Strategic Marketing Concentration

MARKETING JOBS

Marketing and advertising for a local realtor at Luxe Collective TN

Managing social media and other pages

WORK EXPERIENCE

Mariah’s, Bowling Green, KY, September 2020 - November 2020

Server

Provide excellent customer service

Greet customers and present menu items

Deliver checks and collect payments

Take and serve food and drink orders

Collaborate with other servers to ensure customers have a great dining experience

Soulshine Pizza Factory, Franklin, TN, June 2019 - June 2020

Server

Greeted customers and present menu items

Delivered checks and collect payments

Took and served food and drink orders

Maintained the cleanliness of tables

Marshalls, Franklin, TN, June 2017 - January 2019

Sales Associate

Opened and closed cash registers

Separated charge slips, coupons, and vouchers, balanced cash drawers, and made deposits

Estimated quantity and cost of merchandise required, such as paint or flood covering

Packaged purchases and wrapped gifts

Sun Tan City, Bowling Green, KY, September 2017 - May 2018

Tanning Consultant

Created a great customer service

Ensured the clients were aware of great benefits of products being sold

REFERENCES

Available upon request

Contact this candidate