Josephine Marquez Gilbert

Lake Forest CA *****

949-***-****

adh0nu@r.postjobfree.com

SUMMARY OF QUALIFICATIONS

Bilingual HR professional with extensive experience recruiting and managing in corporate, union and non-union environments. Key contributor at aligning HR goals with business and operational needs to achieve positive results, during major business changes. Strong HR leader when it comes to change management, union contracts and handling grievances, as well as maintaining union-free status at facilities. Excellent business acumen and strong communication skills that secure desirable results in managing HR Administration. Fluent in both English and Spanish.

KEY SKILLS

Compliance Employee Handbook Labor Management Succession Planning Talent Development Recruitment Selection Retention Benefits Administration Worker's Compensation Payroll Time Keeping Employee Relations

PROFESSIONAL EXPERIENCE

Recruiting & Talent Management

Recruited for both exempt and non-exempt employees, full cycle

Advertising, internal job posting, Behavioral Interviewing, testing and final approval of new hires

Input applicants and new hires in HRIS

Compliance & Integrity

Lead the compliance vision and adhere to all compliance standards 100% of the time

Implement policies and recommend standards while limiting litigation risk. Ensure all State and Federal labor laws and changes as researched and. communicated in a timely manner

Supervision of one Administrative Assistant/Payroll Clerk and one Human Resources Clerk

Employee and Labor Relations

Complied with Union campaigns and Union representatives bargaining unit for negotiations contracts and developing union issues

Benefits and Payroll

Presented benefits during Open Enrollment and processed documents

Processed Time Entry updates and corrections for Union Employees

Approved final payroll run for bi-weekly payroll

Worker’s Compensation

Liaison between Injured Worker's, physicians and Workers Comp carrier

Handled all light duty and Return to Work Program

Leaves of Absence FMLA

Determined all leaves of absences for legitimacy and approval including medical, childcare and personal

Support Excellence

Steering Committees: Attendance (streamline process), Safety First Team, Recruiting (brainstorming strategies for streamlining west coast facilities)

WORK HISTORY

General Monitoring Services temp

September 2019 – May 2020

Human Resources Generalist

Responsible for start up HR Department including payroll.

All About People

July 2019 – September 2019 Contracted

Human Resources Generalist

Responsible for start up HR Department including payroll.

3 Day Blinds

October 2018 – July 2019

Customer Care Representative

Responsible call in Service Center for questions or concerns regarding custom window treatments.

CSI Companies

August 2018 – July 1018

Customer Service Representative

Responsible for in call Services Center for customer questions or regarding ATM cards.

AON-Hewitt January 2015 – April 2017

Customer Service Representative

Managed large market client Human Resources and Payroll support call center

Georgia-Pacific Corporation April 2004 – September 2006

Human Resources Manager

Responsible for 80 plus non-exempt union and exempt employees for a plant manufacturing Point of Sale Box’s.

Inland Consumer Packaging, Inc. May 2000 – April 2004

Sr. Human Resources Coordinator

This position was responsible for 80 exempt/non-exempt employees for a Point of Sale Box Manufacturer. This plant was acquired by Georgia-Pacific Corporation in April 2004.

TECHNICAL SKILLS

MS 10, Outlook Lotus Notes CSPRO PeopleSoft HRIS WorkBrain Time Keeping System Siemens Phone System Cisco Phone System SAP HRIS AS400 HRIS ABRA HRIS Elite HRIS Prestige PC HRIS JDE HRIS

Simplex Time Keeping System Kronos WF ADP

CERTIFICATIONS

SHRM Human Resources Certificate Employee Transportation Coordinator (AQMD) TQM Training

Payroll Administration Industrial Safety Training (Advanced) Workers Compensation Unemployment Law

Injury and Illness Prevention Program (OSHA) Violence in the Workplace Supervisory Development Training Structural Behavioral Interviewing and Assessor Internal Investigation Civil Treatment for Supervisors Market Based Management Federal Highway Administration Substance Abuse for Drivers/Supervisors CPR and First Aid Certified

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