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Customer Service Sales

Location:
Poblacion, Negros Oriental, Philippines
Posted:
November 20, 2020

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Resume:

Lorna C. Banayag

Contact No. : 050*******

Email: adh0ma@r.postjobfree.com / adh0ma@r.postjobfree.com

Address: Larena St, Guihulngan City Negros Oriental Phils.

PROFILE SUMMARY:

Highly motivated and professionally trained in understanding, defining and translating client’s needs into a proper customer service. Working closely with the professionals to execute assigned task efficiently. Having an eye for the details and maintaining strict confidentiality on restricted matters.

WORK EXPERIENCE:

Product/ Brand Coordinator (March 2008 – Dec. 17, 2019)

Reebok Distribution ( RSH Middle East / Al-Futtaim Corporation)

Checking and update departmental products apparel, footwear, accessories & fitness.

Evaluates information to ensure conformity to regulation.

Communicates with Manager and Sales Coordinator.

Prepares reports, invoices and GRN,PO,GRIR, DSR & Sell-Thru (Retailigence & SAP System).

Creating templates apparel & accessories to entry in a system/master file SAP.

Arrange the showroom accordingly (labels, pricing, category ) and send sample on time to sales staff.

Generate free stock report on SAP system & attached picture

Arrange sample as per season pre-book Spring Summer & Fall Winter.

STO/DO(site to site / outbound order transfer) processing allocation.

Department Secretary (June 2003 – Oct. 2007)

RSH Marketing Philippines Inc.

Process Sales Order (SO) process Pull-out (PO)/ inter branch transfer (IBT).

Sent out sample on time to sales staff and filling documents

Send out corresponding to provincial Sales staff/Dealers.

Check/audit ER’s petty cash replenishment, meal allowances etc.

Participates in Sales & Marketing activities like mall tours, bodega sales, satellite sales etc.

Receive communication from dealers/suppliers/sales staff etc.

Entertain calls from customers and suppliers.

Performs other task as maybe assigned by the Supervisor & Manages/staff from time to time.

Arrange schedule, coordinate records and remind appointment & meetings

Data Encoder (August 2000 – April 2003)

China Banking Corporation & Universal Robina Corporation (URC)

Encode daily transaction report.

Entry style code as per product and barcode to the Baan System

Typing letter of credit (LC)

Filling all documents as per clients & suppliers

Handle of some inquires of every customer

COMPETENCIES:

Flexibility and willingness to take on a varied role with sensitivity to the needs of multi-cultural environment.

Good communication and organizational skills.

Good understanding of customer’s needs and expectations.

Ability to handle multi task.

Ability to interact in a multi-cultural environment.

Work accurately with minimum supervision.

TECHINICAL SKILLS:

Computer literate MS Office, Excel (pivot, v-lookup, add-ins, macro) Email, Internet Applications etc.

EDUCATIONAL BACKGROUND:

Bachelor in Business Administrator - Management

Rizal Technological University

1998

PERSONAL BACKGROUND:

Name : Lorna Carroz Banayag

Gender : Female

Status : Married

Date of Birth : May 20, 1977

Place of Birth : Manila Philippines

Age : 42 years old

Nationality : Filipino

Religion : Catholic

Passport : EC6566598



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