Jovy Vincent

**** ****** ****

Joliet, IL *****

815-***-**** cell

adh0k4@r.postjobfree.com

Summary: Insurance industry since 1998 with proven experience in account management and sales

Excellent communication skills both written and verbal

Extensive knowledge of medical, dental, vision and voluntary products

Accomplished in developing long-term relationships with accounts, benefit administrators, brokers, vendors and consultants

Elevated standards including presentations, organizing events, attention to schedules, meeting deadlines and quality of work

Proficient in Word, Excel, PowerPoint, Outlook and Sales Force software PROFESSIONAL

EXPERIENCE:

4/2011-Present Government Employee’s Health Association Joliet, IL Account Executive Illinois and Indiana

Work in a sales and service capacity, securing new members and retaining current members in our medical, dental, and voluntary plans

Maintains strong relationships with Federal Agency contacts and outside vendors,

Updates Salesforce and other internal systems with agency contact changes, adding new agencies and all communications and visits

Conducts presentations to member groups, retirees, and other designated parties to promote plan benefits and services

Organizes and attends open enrollment meetings, seminars, wellness events, new employee presentations, retirement briefings, and other events

Work with members and Agency Benefit Officers on claim issues, benefit questions, etc.

7/2009-4/2011

9/2007 - 7/2009

BlueCross BlueShield of Illinois Downers Grove, IL Strategic Senior Marketing Representative

Serviced a book of business with employee groups of 500-2,000 lives

Presentations to employer groups / employee's

Completed renewal paperwork

Worked with employer groups on service issues - claims, billing, plan designs, etc. BlueCross BlueShield of Illinois Downers Grove, IL Small Group Account Representative

Serviced an assigned book of business of employee groups of 2-150 lives

Responsible for retention and profitability

Growth through new sales with existing clients

Completed plan change requests

4/2007 – 9/2007

9/2006 – 9/2007

6//2005 –9/2006

5/2000-5/2005

Government Employee’s Health Association Joliet, IL Account Executive

Responsible for retention and growth of medical and dental membership for Illinois, Wisconsin, Kentucky and Minnesota.

Contacted federal agencies to keep communications open and set up events

Identified marketing opportunities

Conducted presentations on plan benefits

Assisted agencies and members with any questions or issues. Midwest Benefit Communications Chicago, IL

Employee Benefits Consultant (1099 position – Part time – Seasonal)

Conducted enrollment presentations

Question and answer sessions

Product knowledge of Medical (HMO, PPO, ASO, HDHP plans), Dental, Life, Short Term Disability, Accident Insurance, Critical Illness Insurance, Cancer Insurance and Flexible Spending (FSA)

CoreSource, Inc Tinley Park, IL

Client Manager

Focused on growth through new sales to current clients

Serviced self- funded clients with products including Medical (PPO plans, HDHP plans, HRA plans, HSA plans), Dental, STD, LTD, Flex, AD&D, Life, Large Case Management, Disease Management, Stop Loss,

Personal contact with clients by phone calls / visiting / entertaining

Analyzed monthly reports

Plan design suggestions

Liaison with vendors (Prescription Drug vendors, Stop Loss Insurance, Provider Networks, Banks, Wellness vendors)

Worked proactively across departments to meet clients deliverables

Worded to understand clients concerns and issues and link it to products and services

(consultative selling)

Leadership of Client Coordinators and Administrative staff Humana, Inc. Chicago, IL

Account Executive, Large Group Commercial Sales

Key contact for relationship and activity associated with middle market and large commercial customers and brokers.

Knowledge of HMO, PPO, ASO, Dental, STD, Life, and AD&D lines of business

Responsible for customer satisfaction through identifying and meeting milestones, being a conduit between departments, and issue resolutions.

Provided market insight and consultation to create solutions for client employee benefit needs

Compiled renewal information and negotiate rates with accounts and underwriters.

Education and motivation of internal and external associates via one on one meetings, team activities and group presentations.

1998-2000

1997-1998

Managed over 100 accounts ranging from 5 lives to over 1,000 lives.

Superior client and operational relationships

Dedicated to deeply fostered client relationships that created long-term partnerships.

Prepared marketing materials and preparation of proposals, including benefits and rate comparisons for clients.

Knowledge of financial, strategic analysis, market penetration and account retention.

Prepared for and conduct renewals and open enrollment meetings.

Increased existing accounts enrollment.

William Vincent Insurance Brokerage Joliet, IL

Account Manager

Serviced Life and Health Accounts

Negotiated rates

Presented quotes to clients and explained benefits

Efficient, effective and reliable delivery

1993-1997 Hollywood Casino Aurora Aurora, IL

Marketing Executive.

Catered to VIP casino patrons.

High-touch service

Assisted with New Customer Development.

Arranged special accommodations using complimentary authority.

Issued Casino Credit

Planned events for VIP clients.

EDUCATION:

1998

1992-1993

1989-1992

Department of Insurance Springfield, IL

License issued as an Illinois Life and Health Insurance Producer Medical Career Institute Chicago IL

Cardiology Technician Certificate

College of Saint Francis Joliet, IL

Majored in Psychology and Marketing

Jovy Vincent

1120 Barber Lane Joliet, IL 60435

815/531-7172

adh0k4@r.postjobfree.com

First American Group of Companies (GAGOC) Richton Park, IL Account Manager

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