CURTIS A. LEWIS SR

Philadelphia, PA ***** • 215-***-**** • adh0hn@r.postjobfree.com

SENIOR QUALITY ASSURANCE / IMPROVEMENT ANALYST

Methodical Quality Assurance Manager with superb problem-solving and analytical abilities. Able to keep meticulous records and identify and troubleshoot problems in a timely manner. Specialties include operational improvements, program implementation, and documentation.

Proficient in formatting within Microsoft Word and utilizing Microsoft Excel. Familiar and comfortable with paper-based document control procedures in addition to a regulated environment. Excellent eye for detail and highly organized. Ability to take initiative and excel in fast-paced environments. Areas of Expertise Include:

Excel Expert Economic Modeling Business Analysis TSQL Tableau SSRS Reporting SAS EG Power Point Problem Solving Data Quality Assurance Processes Microsoft Visio Microsoft SQL Server Report Writing

WORK HISTORY

Senior Quality Improvement Analyst

Main Line Health 02/2020 – 08/2020

Assists or leads in ad hoc and periodic data collection, reporting, summary and analysis of performance improvement, tracking, ROI and other data initiatives of the Quality and Patient Safety Department.

Researches the substance of data projects and requests and the process by which data used by the team are generated.

Apply descriptive and inferential statistical methods to generate results that are the basis for action to improve Main Line performance.

Develops tables, graphs, narratives, presentations, and reporting media to facilitate understanding of the results and the ability to act on findings.

Creates, maintains, and provides training in systems to facilitate end user access to and understanding of data, particularly to on-going reporting systems. Maintain knowledge of regulatory requirements while planning, conducting, and monitoring quality assurance.

Performs other quality improvement duties as requested, including but not be limited to facilitation and/or participation in Teams and Committees.

Uses proprietary vendor and other software packages (e.g., MS Excel, MS Access, Crystal Reports) to create user friendly data collection systems and efficient reporting and analysis outputs.

Contributes expertise in the use of tools for business intelligence, analytics, and data visualization to improve quality of the department’s work.

Manager-Quality Assurance and Reporting

Perform Rx 02/2018 - 10/2019

Develop quality planning and data driven solutions for multiple new products launches by performing quality assurance on all reports and analysis.

Establish and track quality department goals and objectives while applying root cause analysis guidance and establishing effective corrective action plans.

Coordinate with the Director to prepare quality control records and reports.

Created, executed, and managed an end to end quality control plan which resulted in a reduction in errors by 90% within six months.

Provide Quality Assurance for new Data Source mapping and normalization SQL.

Created a Tableau cross-lab report to quality check monthly, quarterly, annually, and ad-hoc reports when needed which resulted in reports being quality checked for completeness and delivered to clients within one to two days instead of one to two weeks.

Analyze all vendor data assets and correct complex data anomalies

Provide expertise on pharmacy claims (NCPDP D.0)

Develop repeatable testing routines to expedite QA that can also be used to closely monitor the recurring ingestion for ongoing QC.

Develops and maintains trend analysis for the longer term, historical quality control.

Analyze data pertaining to Commercial, Medicaid and Medicare claims.

Maintain knowledge of regulatory requirements while planning, conducting, and monitoring quality assurance.

Apply coaching techniques and tools to support managers and team members in improving performance.

Ensures that data systems meet HIPAA Privacy and Security Standards.

Senior Informatics Pharmacy Analyst

Perform Rx 08/2015 – 02/2018

Perform analytics against healthcare data using SQL based programming tools

Develops and implements data-driven solutions to meet business requirements by producing data sets, reports, and analytics across a variety of subject matters

Gather and document business requirements to create document reporting needs

Analyze data pertaining to Commercial, Medicaid and Medicare claims.

Follow Software Development Life Cycle when creating new reporting for internal customers

Document existing reporting process when creating new reporting request.

Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions

Prepare technical reports by collecting, analyzing, and summarizing information and trends

Perform daily, weekly, and monthly reviews and analyses of current processes using operational metrics and reports

Translates business requirements into production of both ad hoc and recurring reports and data sets

Use Transact-SQL and SSMS to write complex queries to extract data for reporting

Responsible for assuring the accuracy and validity of both source data and results and interpreting results into recommendations

Assures the ongoing high-performance level of the overall department through continued knowledge acquisition and knowledge sharing with co-workers

Senior Informatics Analyst

Tandigm Health 03/2015 – 08/2015

Provided leadership for health care research projects by creating specifications, data sets, data dictionaries and data verification.

Supported objectives and applied team feedback while collaborating with peers to identify and provide solutions to data issues.

Developed goals and metrics to measure the impact of protocol feasibility assessments, recruitment support, site identification and selection activities.

Provide expertise on all healthcare data type medical claims transactions (e.g. 837 and 835)

Coordinated with project manager to report progress of projects while working within budget project hours.

Healthcare Data Analyst II

Horizon Blue Cross Blue Shield 03/2014 – 02/2015

Updated organizational and subsystems to improve and streamline data collection through research, analysis, design, programming, and implementation of accurate reporting systems for the Quality Management Department of Health Services.

Coordinated statistical data analysis, design, and information flow while utilizing Microsoft Excel as a front end to connect to Microsoft SQL Server and to extract data directly into Excel.

Corrected any data entry error to prevent later issues such as duplication or data degradation while knowledgeable to HIPPA regulations.

Utilized Excel to maintain dashboards and produced monthly reports using advanced Excel spreadsheet functions.

Recommended data standardization and usage to ensure data integrity.

ADDITIONAL EXPERIENCE

Senior Business Data Analyst, Consulting Work

Senior Programming Analyst, Albert Einstein Healthcare Network

Data Analyst II, Keystone Mercy Health Plan

Medical Technician (LPN), United States Air Force

EDUCATION

Master of Science:

American Sentinel University

1st Business Intelligence

2nd Health Systems Management

Bachelor of Science:

DeVry University

Information Technology

Sykes, Larry <adh0hn@r.postjobfree.com>

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