FELECIA LYNN ALEXANDER

**** **** *****

San Antonio, TX 78253

Phone: 210-***-****

Email: adh0hk@r.postjobfree.com

WORK EXPERIENCE:

Mission and Installation Contracting Command 08/2011 – 01/2018

Fort Sam Houston, Texas United States Average hours per week: 40

Supervisor: Art Jackson Telephone: 210-***-****

Operations Officer

SERVED AS THE PROJECT MANAGER and ADMINISTRATIVE ADVISOR support to the Mission and Installation Contracting Command (MICC) for over 500 assigned personnel on all matters pertaining to organizational program planning, personnel, management, resourcing and oversight of incoming/welcoming events, and farewell and retirement ceremony projects to include annual holiday events, organizational day events as well as quarterly teambuilding projects

LIAISONED WITH VARIOUS AGENCIES, PROGRAMS AND INSTALLATION ACTIVITIES in matters pertaining to efficient conduct of business, compliance with program requirements and identification of resolution of issues

MANAGED AND MAINTAINED MULTIPLE SCHEDULES, EMAIL ACCOUNTS, TRAINING AND EVENT CALENDARS to ensure synchronization and accountability for High Level Executives and Military General Officers

COORDINATED AND ARRANGED LOCAL AND OVERSEAS TRAVEL for Executive Officials and managed reconciliation of all expenses upon return

ESTABLISHED AND MAINTAINED A PROGRAM FOR MICC BUDGETARY PLANNING and oversight to track budget performance history and develop criteria/measures to evaluate organizational operations.

MAINTAINED FILES AND RECORDS sensitive/non-sensitive in nature; periodically performed inspections to ensure files and records are properly maintained and retired

COORDINATED WITH INTERNAL AND EXTERNAL ORGANIZATIONS for both onsite and offsite venues for large scale events including General Officer townhall meetings, Commander Update Briefs, team building events and organizational days

PREPARED SOURCE DOCUMENTS, FILES AND PRODUCTS that are classified and covered by special procedures and regulations; complied with security regulations governing control of classified documents

DEVELOPED AND/OR REVIEWED OFFICE AUTOMATION PROCEDURES to ensure efficient information administration

USED BASIC AND ADVANCED PROGRAM FUNCTIONS to perform operations for updating and revising databases, searching and retrieving data for reports; converted spreadsheet data into graphs, charts, and diagrams for organizational reports

PROVIDED EXECUTIVE ADMINISTRATIVE SUPPORT for a variety of operational support services essential to the daily operation of the organization. Oversaw management and administrative activities for all matters including, assignments, resource management, work schedules, payroll, and training

Department of the Army 10/2010 - 08/2011

Fort Sam Houston, Texas United States Average hours per week: 40

Supervisor: Matt Bean Telephone: 210-***-****

Management Support Administrator

SERVED AS MANAGEMENT SUPPORT ADMINISTRATOR, official ATAAPs timekeeper & alternate ATAAPS administrator to the 106th Signal Brigade for over 300 assigned personnel

SERVED AS CONFERENCE COORDINATOR FOR THE COMMAND TEAM to determine logistical requirements, confirm accommodations meeting locations, conferences and training sites within funding constraints and prepared materials, audiovisual support and correspondence as appropriate

PREPARED TRAVEL ARRANGEMENTS AND ORDERS; submitted vouchers utilizing the DTS website and

monitored organization travel funds

SERVED AS THE OFFICE MANAGER TO SUPPORT THE BRIGADE COMMANDER, S3 shop and subordinate branches ensuring daily routine tasks were completed, which included, but not limited to researching, developing and preparing documents, speeches, position papers and briefings for use in meetings, briefings, conferences and social functions

PROCESSED ALL RECRUITMENT/FILL ACTIONS by establishing and facilitating selection panels, supporting the supervisors to hiring personnel

MAINTAINED FILES AND RECORDS sensitive and non-sensitive in nature and periodically performed inspections to ensure files and records were properly maintained and retired

LIAISONED FOR NON-EXPENDABLE PROPERTY AND EQUIPMENT, submitted request for office supplies and tracked expenditures and related budget allowances

Department of the Army 10/2008 - 10/2010

Ft. Lewis, Washington United States Average hours per week: 40

Supervisor: Garry Phillips Telephone: 253-***-****

Operations Specialist

PERFORM ADMINISTRATIVE SUPPORT AND SERVED AS PROJECT MANAGER FOR SPECIAL EVENTS for over 350 military and civilian personnel to the Joint Base Lewis-McChord Command; prepared and updated presentations, briefings, spreadsheets and reports for Executive Level personnel

COORDINATED EVENTS such as General Officer townhall meetings, training conferences, quarterly planning meetings and retirement ceremonies; tracked Distinguished Visitor visits and arranged for luncheons and dinner socials.

ARRANGED AND PREPARED TRAVEL ASSIGNMENTS for Executive level management for Continental U.S. and overseas locations; responsible for submitting travel vouchers and reconciling all travel expenses upon return

COLLECTED AND COMPILED DATA necessary to prepare numerous command reports and special event projects as required for analyzing personnel programs to promote esprit de corps activities for assigned military and civilian personnel

SERVED AS THE ORGANIZATION’S PRIMARY CONTACT in the area of personnel security investigations, clearances, adjudicative standards, and access programs. Performed a variety of personnel security actions involved in the determination of loyalty, reliability and suitability of military and Department of the Army civilian personnel

PERFORMED PRELIMINARY EVALUATIONS by verifying information, conducting local checks of military and civilian records, crime records, medical records, and review of security questionnaire. Made initial determinations of individual's suitability, trustworthiness or reliability, to include analysis of credible derogatory information

Department of Homeland Security 07/2007-10/2008

Seattle, Washington United States Average hours per week: 40

Supervisor: Len Tumbarello Telephone: 206-***-****

Executive Personnel Assistant

ROUTED ALL INCOMING TELEPHONE CALLS TO THE APPROPRIATE operation cells; prepared and maintained scheduling for conference rooms

MONITORED AND MAINTAINED EXECUTIVE LEADERSHIP’S business calendars and contacts using Microsoft Outlook; processed incoming command mail and ensured delivery to appropriate departments

RECEIVED, REVIEWED, AND MAINTAINED UNIT correspondence and filing system using Microsoft Excel and Word

ASSISTED IN THE PREPARATION AND ACCOUNTABILITY of travel for the command for local offsite meetings and out of state travel; responsible for submitting travel claims upon return

PROCESSED CIVILIAN EVALUATIONS AND OFFICER EVALUATION REPORTS and awards; published and distributed the units Plan of the Week

MANAGED THE AWARDS PROGRAM and advised supervisors on the application and appropriate use of incentive awards

COORDINATED THE MAINTENANCE of command office equipment and supplies; ensured logistic accountability

REVIEWED AND ANALYZED ACTIVITY SUBMISSIONS in detail to assure compliance with policies, procedures and guidelines

WRMC Inspector General Office 01/2006-07/2007

Joint Base Lewis-McChord, WA 98433 Average hours per week: 40

Supervisor: James Jennings Telephone: 253-***-****

Assistant Inspector General (IG)

MAINTAINED CALENDAR OF OFFICIAL AND SOCIAL ARRANGEMENTS for the IG and Department of the Army IG office; scheduled appointments based on knowledge of importance of contact or issue, established practice or indicated preference of management

RECEIVED AND REVIEWED ALL INCOMING/OUTGOING CORRESPONDENCE, determining order to be reviewed, referred or retained for action in conformance with established policies; provided quality control for documents disseminated to the IG office

PLANNED AND COORDINATED CONFERENCES, meetings, recognition ceremonies and other special events

COORDINATED AND PREPARED FULL TRAVEL and lodging arrangements for office management staff; Maintained positive control and subordinate oversight over IG's fiscal year budget for travel

RECEIVED VISITORS AND INCOMING CALLS TO THE OFFICE, conducted preliminary analysis of individual needs and made necessary referral to appropriate staff section

ENSURED INFORMATION CONCERNING IG RELATED ISSUES were released to authorized personnel and confidentiality of all Secretary of the Army Records were maintained

MAINTAIN RECORD OF SUSPENSE ACTIONS, conducted follow ups to ensure compliance with requests and time limitations; typed reports, memoranda, tabulated data, charts, rosters, mailing lists and inventories

EDUCATION:

College/University

University of Phoenix (Currently Attending) San Antonio, TX United States

Degree: BS Major: Project Management with certification

GPA: 3.70 Semester Hours: 108

College/University

University of Maryland (08/01/1997 - 2003) APO AE, Armed Forces Overseas United States

Degree: BA Major: Business Administration; Minor: Finance;

GPA: 4.0 Semester Hours: 15

ADDITIONAL EDUCATIONAL INFORMATION:

Member of the National Honor Society and Delta Mu Delta Academics Society since 2020

Additional Strengths & Competencies:

Creative thinking, decision making, responsible, dependable, efficient, flexible and adaptable, great work attitude, honesty, integrity, confident, leadership, personal and professional development, excellent listening, motivated, oral communication, organizing, planning, problem solving, reading, reasoning, responsible, writing, and efficient

ADDITIONAL INFORMATION:

PROFESSIONAL SUMMARY:

Innovative and resourceful Project Manager as well as Executive Office Operations Specialist with over 15 years of experience. Proven ability to identify substandard administration and operation programs and quickly bring them into strict compliance. Develop and leverage new joint partnerships, and collaborated with federal, state, and local stakeholders to improve relationships for coordinating events. Demonstrates a passion for improving administrative operation performance and accountability. Offers professionalism, flexibility, self-proficiency and creativity, fostering productive relationships at all levels.

Enthusiastic with a positive and motivating management style. Excellent interpersonal skills; easily develop rapport with individuals from diverse backgrounds. Extensive experience in multi-cultural environments.

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