Manager Scrum

Steve R. Josue’ SA, CSM,CSPO, CSPPO, CSPSM

916-***-****(residence) 916-***-****(cell) **********@*****.***

Profile

Resourceful and results driven Agilist with 12 years experience in technology as an Agile practitioner, coach and scrum master. Exceptional ability to drive projects using proven agile framework including Scrum and Kanban. I am a relationship builder and mentor, adept at driving consensus and partnering with business leaders to achieve strategic business objectives. I maintain a reputation for poise under pressure and am a highly analytical servant leader with both big picture and detailed vision. Significant experience in backlog refinement, sprint planning, sprint retrospectives driving continuous improvement, iteration planning, effective, fun standups and sprint reviews. Advanced skills with JIRA/Confluence including workflow design, automation, reporting and Admin. Business experience includes media, finance, education, telecommunications and government.

Core Competencies and Experience

IT Strategy and Roadmap Execution

Project/Product Development

Agile Framework

Certified ScrumMaster (CSM)

Certified Scrum Product Owner (CSPO)

Certified Scrum Professional Scrum Master (CSPSM)

Certified Scrum Professional Product Owner (CSPPO)

Certified SAFe 5 Agilist

Process Development/Implementation

Capacity Planning, Sprint Planning, Retrospectives, Continuous Improvement, Standups, Refinements, Sprint demo’s, PI Planning

Vendor Management

Contingent Workforce Engagement

DR / Business Continuity Planning

JIRA/Confluence System Admin and Workflow Development

Professional Experience

StevesCo Agile Solutions

2016 - Present

President Owner

Provide private and public sector Agile Framework consulting and coaching. Provide

exceptional customer value by organizing, coaching, training and leading organizations

that wish to transcend from traditional "waterfall" methodologies to Agile in order to

provide quality deliverables, faster and more reliably.

Department of Health Care Services

Agile Coach Trainer Scrum Master

2017 to 2020

Coached several Scrum teams leveraging the Agile Framework, practices, processes, and tools while acting in Coaching and Scrum Master roles

Mentor and train State staff in the development of complex workflows, automation, JQL query/reporting and JIRA/Confluence Administration

Implemented meaningful Agile project metrics including hourly, issue count burndowns and velocity tracking and averaging. For Kanban teams provided same using JQL and Excel

Oversight of all Agile methods, techniques, ceremonies and tools across teams

MycomOSI

Sr. U.S Manager Scrum Master– Research and Development

2012 - 2016

Manage staff of 12 onshore R&D Engineers as well as Source Control Management and Technical Documentation specialists.

Change Agent in implementing Agile Development Framework and tools. Led pilot initiative leveraging Atlassian JIRA tool for sprint planning, tracking (burn down), Velocity, Backlog prioritization, Refinement and Release Planning with early and frequent releases.

Introduced capacity planning tools.

Documented and integrated all new processes into Confluence.

Provided continuous mentoring and coaching to staff. Conducted performance reviews of direct reports.

Develop and manage the department's Technology strategy and 3 years product roadmap working with Product Owners and Enterprise Architecture.

Pearson (PowerSchool)

2008 - 2012

Director – Program Management Office (PMO)

Reporting to the CTO; created, staffed and coached the first PowerSchool Product Management Office (PMO). Championed corporate directive in creating international PMO office Implementing Agile Framework, using best practices that support accepted organizational culture.

Staffed first PMO office and led agile initiative support internationally. Integrated new Agile tools and methodologies into the forefront of the organization.

Built templates for project communications, and executive reporting.

Lead initiative using JIRA product as tool for project status, sprint planning, sprint execution and burn down reporting tool across departments, orgs and all geographical organizations.

Implemented Agile processes for multiple clients resulting in significant increase in software quality and development throughput. Streamlined tools and infrastructure to enable agile development and bring more transparency and collaboration in the team. Managed and mentored a team of Scrum Masters across multiple projects.

Generated performance reviews for direct reports based on goals, performance and expectations.

Pro Unlimited

2007 - 2008

SR Project Manager

Lead critical project deployments and implementation initiatives. In a client facing, leadership position, working with fortune 500 client base, accomplished the following in the first six months:

Lead legacy product migration to scalable 3-tier system across client base, in parallel operation.

Integrated Project Management tools into the organization.

Built in automation tools to streamline department efforts in the implementation of PrO’s proprietary Human Resource software product.

Created reusable DB driven Client Request Information tool for Sales, Client Services, Implementations, Contracts and Technology Departments.

Created first Business Requirements template for Implementations department.

Created first MS Project Plan template for the Implementations department.

Spearheaded first Standard Operating Procedure (SOP) for Implementation department.

Digital Insight (formerly AnyTime Access)

2000 - 2007

Engineering Manager

Directed the lending engineering operation managing 7-10 Software Engineers and contractors as well as 4 Quality Engineers.

Provided leadership and a centralized control point for communication, escalation, enhancements and issues resolution enhancing client satisfaction and retention.

Senior Technology Project Manager

2000 - 2004

Led the planning, development and deployment of major technology projects for the Lending Division.

Oversaw online lending product integration with existing products by driving the planning, scoping and requirements definition for legacy product re-engineering to J2EE architecture of business-critical applications

Promoted to Product Engineering Manager while retaining responsibilities as Technology Project Manager.

Created Management Console tool supporting the new architecture. Tool enabled clients to self-maintain the look & feel and business rules for Internet lending presence. This dramatically improved client satisfaction by providing self-maintained, real-time tools that supported their unique lending environments.

Drove creation of Internet loan application, “AnyTime Lender”. This tool allowed financial institutions’ end users to apply for loans online and receive decision in 30 seconds. Allowed the clients’ customization of lending parameters and look & feel.

Led development with a proprietary administration tool for Internet lending and Call Center. Provided functionality to create and maintain institution’s Internet loan presence by non-technical staff internal to Digital Insight.

Other Professional Experience

The Seattle Times – Systems and Applications Engineer

NEC Electronics – Wafer Fab - Engineering Technician

Signetics - QA

Education & Certifications

American River College

Electronics Engineering

South Seattle College

Business Management

Project Management Institute

Microsoft Campus, Member Seattle and Sacramento Chapters

Scrum Alliance

Certified Scrum Professional Product Owner

Scrum Alliance

Certified Scrum Professional

Scrum Alliance

Certified Scrum Professional Scrum Master

Scrum Alliance

Certified Scrum Master

Scrum Alliance Certified Product Owner

Scaled Agile, Inc Certified SAFe 5 Agilist

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