ROWENA LLENA NICOLAS
Mobile No.: +974-****-****
E-mail: ********@*****.*** / ***********@*****.***
Current Location: Al Mansoura, Doha, Qatar
Visa: Under Husband Sponsorship
OBJECTIVES:
To be part of the organization, where I can be able to share and develop my knowledge, skills and experience. I want to succeed in a stimulating and challenging environment that will provide me with advancement opportunities.
WORK EXPERIENCE:
Online Teacher
Native Camp Online Teaching
Al Mansoura, Doha, Qatar (June 9, 2020 up to Present)
·Helping Japanese student’s improve their listening, speaking, reading and writing skills.
·Preparing and delivering lessons.
·Checking and assessing student’s work.
Assistant Store Manager
Pound and Flatterie Restaurant (Conccetti Globali Inc.)
Mall of Asia Pasay City (July 9, 2018 - January 28, 2019)
·Responsible in cash count during operation, inventory, conduct feedback and check back to ensure customer’s satisfaction.
·Monitor food cost, paper cost and prepare daily and weekly sales report.
·Check product availability, product quality and equipment before and after operation.
·Post sales forecast every day and push all the servers to upsell and suggest high Average Check Product to achieve sales target.
Team Leader
Casper and Gambini’s Restaurant (Aida Trading Inc. /AL MANA)
Doha Qatar (Sept. 7, 2017 - February 28, 2018)
Manage all the dining staff during operation by checking their proper
Grooming, check product availability, product quality and standard set up during opening and closing shift.
Responsible in cash count during operation, conduct feedback and check back every table to ensure our guest satisfaction.
Prepare daily and weekly report sales, conduct standards training and coaching to the staff.
Assistant Store Manager
Functions: Service Quality Manager (SQM) and Human Resource Manager (HRM)
Chowking Food Corporation (JTC COMPANY)
Edsa Rotonda Pasay City, Manila Philippines (Jan.10 2012 - March 15, 2017)
·Conduct product inventory, standard training, coaching and making schedule every week to the staff according to its sales target.
·Checking product availability, product quality and equipment if its functioning well before and after operation.
·Responsible in cash count during operation and making sales strategies to boost sales every day.
·Monitor sales, food cost, paper cost prepare daily and weekly sales report and create strategies to increase sales every day.
Team Member / Cashier
Kuwait Food Company (KFC)
UAE (November 19, 2008 - May 18, 2010)
·Assisting our valued customer’s needs and ensure all the customer will receive outstanding service by providing a friendly and safe environment.
·Performed daily cash count, assembling product and maintain store cleanliness.
Field Reporter
DXAQ STATION
Dipolog City, Philippines (Aug. 8, 2007 – Jan. 12, 2008)
·Spreading news information in the environment.
·Update all current events and writing current news and follow up news report.
Administrative Officer
Philippines, City Local Government (December 16, 2007 - June 21, 2008)
·Responsible to entertain guest that needs information regarding the government rules.
·Responsible to write and post bulletin report every day.
·Preparing all report of the events in the city as well as the province for documentation.
·Assisting our head officer in writing reports in every department for update.
TRAININGS ATTENDED:
On-the-job training in all departments at Top Plaza Hotel (August – September 2006)
Service Management Trainee Program (January 10, 2012- March 16, 2012)
SKILLS AND CAPABILITIES:
Computer literate (Microsoft Office Applications and Excel)
Good communication skills in English both oral and written
Organizational skills
EDUCATION:
BACHELOR OF ARTS IN MASS COMMUNICATION (Graduate)
Andres Bonifacio College
Dipolog City, Philippines (March 2005 to 2006)
DOCUMENT CONTROL (Short Course)
Doha, Qatar (Nov. 8, 2019 – Dec. 20, 2019)
PERSONAL INFORMATION:
Nationality: Filipino
Age: 34 years old.
Date of birth: April 6, 1986
Civil Status: Married
Weight: 158 lbs.
Height: 5’2”
I hereby declare to be honest of all information concluded and experience related in these curriculum vitae.
Rowena L. Nicolas