Quoc-Hung Cong Ha

adh0go@r.postjobfree.com 619-***-**** San Diego, CA

Recent college graduate with experience in youth mentorship and development, program coordinating, community outreach, recruiting, administrative assistant and customer service. Working in cross-functional teams, I have learned to adapt to change in both fast pace and slow pace environments while maintaining professionalism and productivity. EDUCATION

The University of California, Berkeley – Bachelors of Arts, Integrative Biology, May ‘19 Organizations: Vietnamese Student Association (VSA), Undergraduate Research Apprentice Program (URAP) RELEVANT EXPERIENCE

Administrative Student Assistant

UC Berkeley Housing, Berkeley, CA 04/2017 – 08/2019

● Processed, sorted and distributed packages and mail to Cal housing residents

● Responsible for data entry of confidential student information and restocking of supply inventory

● Streamlined on-boarding process for new hires

● Provided customer service and support to Cal housing residents

● Answered phone calls daily, taking messages and routing calls when necessary to appropriate personnel

● Served as direct support to the administrative assistant High School Peer Mentor/Outreach and Program Coordinator/Program Recruiter VISION Mentorship Program, Berkeley, CA 04/2017 – 04/2019

● Responsible for program community outreach

● Led the program recruitment, screening and selection process of prospective high school mentees

● Responsible for individual mentoring and counseling sessions

● Organized and facilitated different workshops and events for mentees at the University of California, Berkeley that tackled important historical, cultural and contemporary Vietnamese and Vietnamese-American issues Volunteer Administrative Coordinator

Kaiser Permanente, San Diego, CA 05/2014 – 08/2016

● Interacted with pediatric patients by organizing a variety of recreational and educational activities

● Assisted doctors and nurses with clinical and administrative procedures and timely discharging of outgoing patients

● Assisted in patient intake process and data management of incoming patients

● Assisted in on-boarding of new volunteers

● Responsible for patient vital signs documentation VOLUNTEER EXPERIENCE

SDSU Adaptive Fitness Clinic

San Diego, CA 06/2014 – 08/2016

● Responsible for the collection of vital signs and evaluation of prospective physical therapy clients

● Documented progression of patients and reported relevant observations directly to physical therapists

● Conferred with physical therapists to evaluate patient progress and coordinate future treatment options SKILLS/INTERESTS: Basketball, Soccer, Biking, Running, Hiking, Weight lifting, Bilingual (English & Vietnamese), Ability to wear multiple hats, Growth Mindset